Outstanding service. Scheduled easily. Arrived promptly and completed the work efficiently and…read morethoroughly. Assessed our needs for three fireplaces and made appropriate and well-appreciated recommendations. Emener staff is polite, communicates well and ensures satisfaction. Fair pricing. Highly recommend.

I was in need of Chimney brick repair on one of the two Chimneys on my home. I set up an…read moreappointment with Emener Chimney Maintenance to quote the work. Mike Emener was here early for the appointment, provided an honest and reasonable quote, and despite being very busy, fit me in on a Saturday to do the repair work and install the caps. Mike and his team were extremely professional, a pleasure to deal with, and provided the highest quality work at a reasonable price. He takes pride in his work and it shows in the results. Awesome experience and I highly recommend Mike Emener and Emener Chimney Maintenance for any/all of your fireplace/chimney service needs, I certainly will.

Called Kiwi Chimney this morning to inquire about a chimney cleaning that I hoped I could schedule…read morethis week. Spoke with representative Steff and explained that I had a hard thick glaze of creosote that had ignited in the chimney the previous day. Steff, who was pleasant and professional during our conversation, said she would try to get a technician to my home today. I was quoted a price for the job which was fair and reasonable. Thirty minutes later, a Kiwi utility truck entered my driveway. Technicians Gabe and Regan introduced themselves and I gave them an overview of my woodstove and chimney. They wasted no time and immediately went to work. They thoroughly cleaned the chimney and removed all the glazed creosote; they went on to clean the stove, stove pipe, chimney cap and screen. A thorough inspection was performed, and I was happy to hear the clay flue was in good shape. Upon completion of the job, they vacuumed the area around my stove and cleaned up loose debris from outside. These two gentlemen did a great job and where very personable, knowledgeable. Gabe was at the ready with information on products currently on the market for upgrades and equipment that enhanced safety of wood burning stoves and chimney liners. This afternoon, I received an email from Gabe with my inspection report and before and after photos. What an absolute satisfying experience from start to finish with Kiwi. I highly recommend this company for your chimney service needs. OUTSTANDING WORK! Thanks Steff, Gabe and Regan.

I messaged them onYelp and they were responsive. I set up the first available appointment. They…read morearrived on time, worked efficiently, were very friendly, showed me photos of the inside of the chimney, gave me an estimate of recommended mortar /waterproofing, and then they were done. Highly recommended. I will definitely have them come for my next chimney inspection/cleaning.

Needed a chimney rebuilt, Jim was professional and informative. Guys showed up on time and did a…read moregreat job. After dealing with a couple of other companies this was a breath of fresh air, price was more than fair. Highly recommend!

I had ultimate chimney out for an estimate on a cap due to some squirrels and they were able to…read morecomplete it same day, the technician was friendly and showed up on time. Would use them again.

I highly recommend Worcester County Chimney & Masonry. They performed repairs on my late-1800s…read morehome, including fixing an interior section of my chimney that had been spalling, installing two chimney caps, and waterproofing both chimneys. Their team was professional, communicated clearly throughout the project, and delivered high-quality workmanship.

These guys were amazing! They restored our very old back brick steps to look almost new again! We…read morewere very pleased with their work!

We chose JE Fournier - Miguel Rosario & crew to replace our roof and Chimney after getting several…read morebids, and we couldn't be happier. From the very first consultation, their team was honest, transparent about costs, and never pushy. On installation day, the crew arrived exactly on time, laid down tarps to protect our landscaping, and worked like a well-oiled machine. What really impressed me was their dedication to cleanup; they used a magnet to pick up stray nails and left our yard spotless. The roof and chimney looks beautiful and we highly recommend them! Extremely dependable, honest & trustworthy. Thank you so much Diane R - Westminster MA

Great masons work on our chimney, thank you!read more

We highly recommend Dave's Chimney Service. Our chimney was in need of repair, to say the least…read more Dave came to inspect and estimate the repairs needed in detail. When the repairs were started we had daily updates. The crew was efficient, friendly and took great care for our roof, gutters and property. What a truly great team. Ann & Rich Medina Peabody

Brandon, our technician, was very thorough, kind, and walked us through all the inspection points…read more He also took photos of the inspection to help show us the condition of the inside of the flue. Timely arrival time; he called ahead to let us know he was on his way. Would recommend!

This was the WORST business experience I have ever had. If you value your home's safety, do not…read morecall Enchanted. The timeline of their negligence: Jan 15th Appointment: The technician replaced our thermostat and told us our 20-year-old stove likely had two more winters left. However, as soon as he lit the stove after the install, it began exhibiting smoke blowback. He told us it was "not a huge concern" and left. Current Issues: Since that "repair," the stove will not stay lit and requires constant resets. We are fully aware the unit is old, but we expected professional service to keep it running safely as promised. Dangerous Advice: When I called on Jan 30th to report the worsening smoke, "Tina" told me to wrap the piping in aluminum heat tape. My research confirmed this is unsafe and NOT a recommended fix for pellet stove piping. Zero Follow-Through: I was promised a callback on Feb 2nd. It never happened. I had to call repeatedly on Feb 6th and 10th to get any response. Hostility: During a 13-minute call on Feb 10th, Tina was aggressive and dismissive. When I told her the stove wasn't depositing ash and required constant resets, she literally asked, "Well, what do you want me to do?" The "Disappearing" Appointment: I paid a $100 deposit for a Feb 20th appointment (8 AM - 9 AM). When I called at 10:16 AM today to see where the tech was, Tina claimed there were "no notes" for our residence and blamed a "system update"--despite having already taken my money. This company is highly unprofessional and dismissive of fire hazards. I am currently waiting 3-5 days for my refund and will be filing a formal complaint with the BBB. Save yourself the headache and the risk--go elsewhere.

We have had a great experience with Enchanted Fireside. We purchased a gas insert fireplace system…read morefrom them in 2020. They did a great job with the installation, coordinating with our plumber for the new gas pipework. Since then they have serviced the unit twice, and it continues to run great. They are always professional and courteous. We highly recommend them.