Nashoba air and boiler installed a heat pump in December 2021. Within a few months it stopped…read moreworking they quickly came out and refilled unit. And then a second repair that took two days to fix. They repaired the unit, but not all the water damage With streaks of bluish green down my new walls. Now warped and swelling. The leaking units caused damage to two bedrooms in my home as well as exterior siding. They denied and refused to supply me with their liability insurance carrier. They're so unprofessional. Other companies can install heatpumps. Who will stand-by their product and installation. Not Nashoba air and boiler. 0 stars should be an option!

I needed a shower mixer replaced, a simple repair that most homeowners could do in an hour or so…read more Since we only have one shower, I decided not to DIY -- if anything went wrong, it would have been a huge problem. Nashoba quoted $850 for the entire job, including labor and the part, which costs roughly $100. I was completely shocked. Then came the "discounts": $100 off, and when they saw I was still stunned, another $50. It felt like buying a used car, with a high-pressure negotiation designed to make me feel like I was getting a deal, when in reality I was being ripped off. If I hadn't shown my shock, I likely would have paid the full $850. The work itself was fine, and the technician was polite, but the price was outrageous. The national average for this job is $375-$450, and even in Massachusetts, the high end is about $575. I paid $700. I later learned that Nashoba Air & BoilerWorks is owned by Sila Services, backed by Goldman Sachs. This corporate structure adds overhead and drives up prices for customers. I thought I was hiring a local company, but I was wrong -- this is part of a multi-owner corporate platform. After reading other Yelp reviews, it's clear my experience was not unique. I wish I had read them first. If you want reasonably priced plumbing, I strongly suggest looking elsewhere for a genuinely local company.

Integrity in a business can be difficult to find. Add competence to the business and you will know…read morewhy Acton Refrigeration is a good bet to solve any HVAC problem. They are in my top 5 list of people who care about their customers.

I have used Acton Refrigeration for over 10 tears. They came by this morning to replace our filter…read moreand check out a lack of heat on our second floor. The technician discovered the thermostat was not working. He was very knowledgeable and solved our issues quickly.

Excellent service - always done right - good communication and flexible visits that work around my…read moreschedule. Highly recommend Rick!

Bob and his assistant were great. On time, kept me updated…read moreand did a professional job. They are on my "Call Everytime" list. Steph Beach

Horrendous experience. They came to fix my heating system. Charged thousands of dollars and didn't…read moreeven fix the problem. We were still without heat in December. We called another company who came out right away and solved the problem for a nominal charge. I complained to this company three different times and got nowhere. I feel truly robbed. The fact that someone can make you pay an astronomical bill but not actually fix the problem should be illegal!

I've been a facility manager for 25 years. I know how much things cost and what a fair price is. I…read morehad Basnett come to my house to give me a price on a VERY simple job, to replace an older discharge pump in the basement that the washing machine discharge flows into. The RETAIL cost of this pump is $340 and is readily available. I was given a cost of over $1400. Absurd. It's the cost of the pump (wholesale) plus 1.5 hours labor TOPS. Of course while he was there, he tried selling me on all these silver, gold, and platinum maintenance plans. I was still charged $129.00 just to be given a ridiculous price with no work performed. But that's the idea isn't it? The customer doesn't want to just flush away $129.00 for nothing so you're bullied into having them do it no matter how obscene the price is. By the way, just two years ago they were charging $69. Apparently that wasn't enough pressure for people.

Papalia pulled a no show on me today for an HVAC service. No phone call, no e-mail, nothing. Just a…read moreno show. Then, when I called them, I got a lousy AI customer service rep. Next day, they did show up and got the job done. The tech Lily was very knowledgeable and helpful and got my AC system up and running again. I dinged them one star solely for the no-show the day before. Lily gets 5 stars.

Extremely high markup (4x) on installing a hot water mixing valve. Buyer beware. While the…read moreplumbers did professional work, as it was not an emergency call, the high pricing which was only communicated after the job was finished took advantage of the homeowner.

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Great service, very responsive, delivers oil when needed, heat/AC maintenance. Absolutely on…read morecomplaints

What a truly great company but more importantly group of nice, competent people. Michael helped me…read moredesign a thoroughly modern multiple heat pump solution for my condo. In addition to being technically correct he made sure it met all the requirements for a Mass Save Loan, got me maximum rebates and helped me with all the paperwork too. Installation began and ended right on time, even with some quirks in my home, and unlike so many other contractors who have worked at my place the JA Healy team cleaned up after themselves when the job was done... and the job was done perfectly! When I called recently, as I thought the system wasn't running right on a particularly cold day, Michael called me right back and we discovered it was something I had done and not a problem with the system... problem solved!! Highly recommended and much loved!!!

We had a wonderful experience with Kris once again from Jeneral Plumbing. He was kind, personable,…read moreprofessional, and took the time to clearly explain our options so we could make the best decision for our situation. He fixed multiple issues efficiently and with great care, and we are very pleased with the results.. It's rare to find someone so skilled and genuinely thoughtful with their customers. We're very grateful and would absolutely recommend him!

Kris and his team are true professionals with extensive knowledge and excellent communication…read moreskills. We hired them to fix a few issues with our hydronic baseboard heating system and they got the job done efficiently without taking any shortcuts while paying maximum attention to detail. We are extremely satisfied with how this job was taken care of and will definitely be reaching out again for future work.

Felipe was amazing to work with, explained things really well, came when he said he would and got…read morethe job done on time!

contacted them for a quote, was promised a certain time window but no one showed up. the owner…read morecalled me and told me the plumber would be running hr and a half behind. we needed to reschedule which is fine but the next day still no one show up. this time i did not get any call from owner. this is all just in the quote process. i would have trust issues with them actually going out to do the work if i getting a simple quote is giving me anxiety not knowing if they are going to come or not.