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    Quality Comfort Services

    4.5 (10 reviews)
    Open Open 24 hours

    Services - Quality Comfort Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Review Highlights - Quality Comfort Services

    My A/C was on but just blowing air that was not cold.

    Mentioned in 2 reviews

    Read more highlights

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    SantaAir Heating and Air

    SantaAir Heating and Air

    4.7
    (176 reviews)

    Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

    Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

    Weather Master Heating & Air Conditioning

    Weather Master Heating & Air Conditioning

    2.1
    (101 reviews)

    I do not complete many reviews unless they are completely positive, however, Weather Master sent…read moreseveral requests for me to complete a review so here it is. My Lennox system never worked right in my brand-new home. Heating and cooling varied in different rooms and the emergency heat would not come on automatically when required. The Weather Master television advertisement claim if you get the regular inspections you can keep your system maintained and prevent breakdowns so I set-up the six month inspections and maintenance. Technicians were sent to perform the 6-month maintenance inspections and recommended multiple solutions costing over $1000, none of which solved anything. Last year the unit stopped working completely. The technician took the time to evaluate the entire system and found what he described as installation issues (not installed by Weather Master). These issues reportedly caused damage to the main board and some other parts. I was informed they had the parts in stock and would be back the next day. As the day wore on, no return with the part. I called the main office and was informed the technician was on other calls and would get to me that day. I spoke to the Office Manager to inquire why they didn't complete one service before moving on to other customers as I still had no heat and was staying in a hotel. The Office Manager was rude and told me lots of customers had no heat and I was lucky they even had the part as other customers were waiting six months, and the technician would be out when they could get there. In the end, it cost me another $900 even with warranty coverage, but he did solve the breakdown and the emergency heat problem. I have stayed with Weather Master because they are the approved warranty repair for Lennox and I can request a specific technician now that I found one that does more than a cursory inspection and try to sell something. If you have an issue, do not ask for the Office Manager.

    I'm surprised so see varying reviews bc I purposely came here to praise them. We had a few issues…read morewith our HVAC systems a while back and used ANOTHER major company who only seemed more interested in selling us things vs fixing the root problems. That's when Weathermaster came in. Every guy they've sent out for maintenance and to repair anything had been nothing short of professional and honest. It's refreshing to be able to trust a company with a very large investment for our home comfort.

    Quality Comfort Services - hvac - Updated June 2026

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