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    Quality Countertops

    3.6 (8 reviews)
    Open 9:00 am - 5:00 pm

    Services - Quality Countertops

    Countertop installation

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    7 days ago

    From the office to the crew, super respectful, kind , prompt and hard working family business... thank you !

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    5 years ago

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    Ferguson Bath, Kitchen & Lighting Gallery - REPLACEMENT PANEL SHIPPED TO US SITTING IN HOUSE WHILE WAITING FOR REPAIRMAN TO SHOW UP...MANY DAYS LATER

    Ferguson Bath, Kitchen & Lighting Gallery

    (22 reviews)

    Southside

    From start to finish... 5 Stars!! From the very beginning, when I was connected with Jessica…read moreMcCoullough who was knowledgeable about products, availability and finishes to Lorenzo who helped scheduling and delivery coordination to the actual day of delivery with Marcus Jones and Tommy Teagie who were happy, professional and knew the value of the products they were installing. ( Wolf) - Just a Super Team that made the entire kitchen and bathroom remodel a breeze! Great work to you all!

    BUYER BEWARE. We began remodeling our home in San Marco in April 2025 and our contractor…read morerecommended Ferguson for the appliances. We met at the Ferguson showroom and it was a pleasant experience. The total bill came to $35,045, so not an insignificant amount of money. Later, our contractor walked off the job, leaving it unfinished. By this time the appliances had been installed except for the hood vent. "We'll be back to do this," said the install team. Now Ferguson refuses to schedule or install the hood insert because the builder's name is on the paperwork, not mine (our address is too, of course, but that's not relevant to them, apparently). The invoices were paid in full - including the installation charge for the hood vent yet they still refuse. I escalated and spoke with the floor manager, Leah. She was even less sympathetic and helpful than the first person I spoke with. Leah acknowledged that the builder wasn't present when we made selections and that this is essentially just a paperwork / computer problem. In spite of that, they are intransigent. We paid $300 for the installation. It is not a significant sum but it's wrong on principle. They are simply the worst when it comes to actually solving problems.

    First Coast Supply

    First Coast Supply

    (19 reviews)

    $$$$

    Southside

    I ordered my appliance package through salesperson Don. Was offered, in writing, the option of…read morereceiving a monetary refund or an extended warranty if I went with a current promotion. I chose the extended warranty as I had spent a great sum on the Wolf/Subzero package that included a total of 7 appliances. The extended warranty offer was the deciding factor as to why I purchased this particular package. The appliances came in staggered, with some taking well over a YEAR to arrive. Of course they blamed in on the manufacturer and Covid. Upon arrival and install, the installation "professionals" at First Coast Supply damaged my brand new custom cabinets. I had to have them repainted. Then, when it came time to ensure that I had indeed received my extended warranty, I learned that I did not have the extended warranty as agreed due to not "selecting" this and filling out some form. This was the first I heard of it and I certainly never received the form. First Coast supply had over a year to inform me of this and never did. First Coast Supply has essentially placed the blame on me and is refusing to do anything about the situation. Their response is "we cannot do anything about it." Some much for customer service. This is the second full kitchen appliance package I have purchased from First Coast Supply. I would highly recommend avoiding this business for any of your needs. They are happy to take your money and then when they make a mistake, they blame it on the customer and refuse to make it right. Don't make the same mistake that I did.

    I had to write this. Trying to do business with these people is frustrating. I've spent…read moreliterally, tens of thousands of dollars since 2009-10 through 2025, but it's frustrating dealing with these sales people. Marissa in particular. How does she keep her job? I've purchased all my kitchen appliances and 2 Bidet toilets over the years. They have a great showroom and I wanted to give them MORE business just this week but Marissa never, NEVER calls back. I'm done, I'll spend my money elsewhere. The owner obviously makes tons of money to not want my business.

    Quality Countertops - kitchenandbath - Updated May 2026

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