Jackie has been a helpful and pleasant person to deal with for 15+ years. I have had excellent…read moreservice, advice and patience with David, Richard and everyone who's come to see us we have two units for AC which we replaced once in 2000 and again in 2020 and would never go to another company.

Was at my house for 25 minutes and charged me $525 for labor and 109 for a trip charge. They did…read morenot provide an estimate beforehand. they fixed the AC sure, but didn't tell me what was wrong or how much it would cost. Just sent a bill days later. I called and told Jackie and provided evidence that they were only at my house 25 minutes and that the amount they were charging for labor was outrageous. She then threatened to charge me legal fees and to put a lien on my house if I did not pay it after I questioned this.

Ali was prompt and was able to get out to our business in under 2 hours on a Saturday in the middle…read moreof summer when im sure he was already very busy. He quickly diagnosed the problem with our AC unit and fixed. He also performed additional maintenance to improve performance. I will definitely call him again next time something is wrong.

If you're looking for a reliable person, Ali is the person!! Not only did he come the same day…read more(compare to other companies that book you for days or weeks later), but he fixed our home AC fast. Very knowledgeable, clean and respectful. He was honest and charge extremely fair! We were amazed how great his prices were. He even does routine maintenance at 3 months compare to others that do 6 months. In this Florida weather, trust me that you'll need to maintain it that much. Truly, he is a good samaritan! Not only will I recommend him to all my friends and family, but to all my neighbors as well. Thank you Ali, truly was a great to have met you.

I had a water leak coming from underneath my ac cabinet. Omi diagnosed it as an evaporator leak &…read morecharged me & 1,862 to fixed it. It turned out to be a water leak from the bedroom behind it. I told Omi of the outcome, he didn't offer a refund & said good old copper pipes! Your invoice from Arctic Air Temp Hi Carrol, Thank you for choosing Arctic Air Temp. Please see attached invoice due upon receipt. Invoice Number: #148 Customer Name: Carrol Service Address: 2435 Whispering Maple Drive, Orlando, FL 32837 Materials qty unit price amount Evaporator Coil Leak Fix 1.0 $1,862.00 $1,862.00 Subtotal $1,862.00 Total job price $1,862.00 Amount Due $0.00 Pay online

I live out of state and needed help with an AC repair at my vacation rental home in the Kissimmee…read morearea. After trying out several different contractors, I found Arctic Air Temp and contacted them for service. Omi, the owner was super helpful and friendly and their service was the most reasonably priced of all the contractors I tried. He was very punctual, and even helped out with an after-hours emergency service, without charging me overtime. I would highly recommend their service to anyone needing AC repair service in the Orlando / Kissimmee area.

I would not recommend this vendor. This service was referred to us through 2-10 Home Warranty, and…read morethe experience was disappointing from start to finish. We had a scheduled appointment, but the technician was a no-show. The vendor later claimed he was unaware of the appointment, stating it had been scheduled by the warranty company. We rescheduled for the next day, and I received a confirmation text--apparently from his scheduling software, since the warranty company had no record of the change in time or date. It was the same text I had received two days prior, from the same number to which he (the owner) stated wasn't him. At the rescheduled appointment, the technician arrived and stated the issue was electrical. I specifically asked if he saw any signs of water, condensation, or burning, anything else that could have caused the electrical issue, and he assured me everything looked fine. However, when the electrician arrived, he immediately identified visible physical issues with the A/C unit, including water, that likely contributed to the electrical problem. Trying to give the vendor the benefit of the doubt, I called to request a recheck since we clearly still had an underlying A/C issue. He offered to reschedule for the following week (so a whole week without A/C in Orlando when it's 90+ degrees). In addition to the lack of thoroughness, the company does not answer calls or return messages promptly--if at all. When they do show up, the work is minimal or incomplete. Bottom line: I strongly recommend finding another service provider.

The only good part was they responded very quickly when my AC stopped working. From them on,…read moreeverything went downhill. 1. The issue was with Float switch turning on which pretty much is a DIY thing. However, I am not much of a DIY guy and to be cautious, called them for the service. 2. He also suggested the Freon level was low but since I did not see issues with my AC before this water clog issue, I declined that as well. However, he still went ahead and tried to do something on the condenser (which was not required) and that led to an accidental Freon leak. I do understand that accidents happen but he had no purpose doing what he was trying to do. Now I see AC running slow and is not able to catch up to the set temperature. I will have to call another technician now to get Freon level checked and refill accordingly and spend hundreds on it. 3. Few days later, the issue with the Float switch came back. I called them back to see if they can help fix it since this is what the technician tried to fix few days before and was unsuccessful. The lady was very rude and said she cannot send anyone for another 4 days and that I declined other things that the technician wanted me to do. However, they have no relation to the water clogging issue which should have been a simple fix and the technician could not fix it properly because he was more interested in trying to sell me other things with it. They have lost my business forever.

Certified installed our original air handlers 14 years ago. When one needed to be replaced we…read morecalled them again and had great service and excellent installation. Steve Sandman, our sales person really knew all all the technical details of the different units and was very helpful with making our decision. He also followed up after the installation to make sure that we were satisfied. Would highly recommend using certified AC and heating.

Our air conditioner died after 9 summers in Orlando, thankfully in October rather than August. We…read morecalled our regular air conditioning support and services provider, Certified AC & Heating, who had a service engineer out to our house within 24 hours. As we expected, we needed a whole new unit rather than patching the old one. We could not have been any more satisfied with our sales person or service engineer. Both were very professional, courteous, and supportive of our needs.

Brennan is the best. He always replies promptly, does the work well and is reasonably priced. He…read morehas been servicing my ac for about 25 years now. I wouldn't call anyone else.

Experiencing Florida's ruthless heat, my A/C recently took a nose dive. Having a condo that uses a…read morenon-traditional chiller system makes it difficult to even find techs willing to help. Before calling Renaissance, other companies simply would not even come out. Upon calling, a knowledgable tech immediately answered. This was refreshing simply because there was no hold music nor a time wasting answering service. An appointment was conveniently scheduled within two hours. Given that I have a tenant in the condo, the tech was willing to text me half an hour before so we could rendezvous at the same time. This level of customer service is very much appreciated. The tech arrived on time in a professional manner. Turns out the tech is the owner. He is knowledgable and conducted an investigation explaining the process along the way. This was great given that my A/C is from an alien planet. He admitted he had only seen three other units like mine in his career but still plowed through troubleshooting the issue. The price was fair and expectations set appropriately. If the issue reoccurs, there is no trip charge to come back out (a fair and honest practice). Bottomline: Very satisfied with the service I received. Finding honest service can be difficult these days but there is one truth for certain, I will be a repeat customer!

They fudged the registration for a new system they installed and now We're having issues replacing…read moreparts that should be under warranty. The owner is one of the most unpleasant persons I've ever had to deal with in my entire life.

Dave has been servicing my air conditioners for about 10 years. He never tries to sell me what I…read moredon't need. No pressure, honest, and fair pricing. I always recommend Florida Home Cooling.

Absolutely the best air conditioning service around! I really lucked out when I called them. They…read morewere my go-to air service for about 2 years before I moved out of my place. They're so friendly, reliable and offer great service at a reasonable price. If you're looking at the market, then look no further! Ask for Keiley and tell them Kirk recommended you!

Two years ago (2022) in the middle of summer, my A/C just stopped working. I felt like I had been…read moreovercharged by the previous company I had used, so I looked for a new place. Unfortunately, the issue was a defective coil and, although it was covered by my warranty (I replaced the unit in 2017), it was still a bit of a pricey fix and took over a month because the part had to be manufactured. Keiley was super helpful and kept me updated throughout the process, and I decided to get a preventative maintenance agreement for twice a year service because I didn't want anything like this to happen again. We have had several service visits, including one to our new house right after we moved. I believe the technician Javier has come to every one of the visits, and he is extremely professional and really goes above and beyond. There was an issue right after we moved in (because I installed the thermostat - badly) and even though I believe it was slightly out of the scope of his job, Javier took the time to help me fix my mistakes.