Stayed 1 night while passing through. Booked through Hotwire, the clerk was very friendly. Room was ok for the price, breakfast was as cheap as they get. Just got my credit card bill and was charged 2.99. Called the inn to inquire as to why but only got an answering machine. I returned the keys to the desk. Don't know why I was charged. read more

Don't expect to get any of the "loyalty perks" such as late check out that are offered at the other hotels in Eureka. I wish I would have stayed at the Clarion. Much better there. read more

My family's stay lasted no longer than 10 minutes for the following reasons: 1. Found lots of blood on the bed sheets when we checked in! Clearly the sheets were not changed from the previous stays, exposing my family to extreme risk. 2. Lighting is really bad (they may be using 10 watt lightbulbs, at best) , making it very difficult to see much of anything in the room. 3. The mold in the bathroom shower was so bad that you can run a science experiment. We quickly checked out. The local health department needs to inspect this place. Do yourself a favor, like we did... drive up to Aracata and stay at the Hampton Inn & Suites. It's more expensive, but like I found, Hilton takes care of it's guests with amazing no cost buffet breakfast and great service. read more

Quality Inn Eureka - Redwoods Area - Blood stains! Talk about biological risk! - Hotels Near Me - Eureka, California

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After completing an online survey from Choice Hotels, Julie Rapuchinuck, a manger at Quality Inn responded to me via email. "Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am very sorry to hear about the smoker they actually should be 20 ft out , We will check into getting the windows fixed. I do apologize about the ill regard of my front desk staff and will be speaking with them as soon as possible. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, LAURIE REPCHINUCK MANAGER QUALITY INN 707-443-1601" It was quite nice of her to acknowledge my complaints and say she would speak with staff but more than presumptuous to ask for my repeat business. Also, she apologized for the hotel not exceeding my expectation. That sentence alone indicates that my whole message was lost because it's clear that the hotel didn't even MEET my expectations. Her email was sent about 2 weeks ago and I replied thanking her for her acknowledgment and also asking for a refund. A week went by without any other response from Laurie so I sent another email 5 days. Still, I've received no response. read more

The room was clean, quiet (off from main road), breakfast nothing special, bed was fine, pets allowed with $15 deposit per dog (two allowed) difficult to find potty area limited grass. Over all okay ended up being over $100 w tax and two pets. read more

The rooms are clean and the management does the job, no complaints. Is it the best place in the world? No. Is it the worst? No. It's really just that the area is pretty sad and depressed, and I wouldn't recommend it if you're a woman traveling alone. read more

Nothing amazing, but cheap enough, clean rooms, jacuzzi tubs, and coverend parking. If passing through Eureka, you could do a lot worse. One thing to note, they advertise free wifi, but the signal was too week in my room to use. Luckily I was able to op onto the Super 8's wifi that's across the street. read more

This place is filthy and disgusting. I can't believe any hotel chain would put there name on such a terrible place. No a/c fingernails on the carpet, hairs in the shower, spots on the carpet, piles of dust, 3 channels on the tv just the worlds worst hotel. It should be nominated for one of the worst in America. read more

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On our drive from WA, we wanted to stop here and rest before making our final stop to The Bay. Wanted to explore a little of the Redwoods. Glad we called and they had an available room for a family. 6 of us. Walked into the lobby office,it was clean. The lady who helped us was nice. It did seem kind of hot in there - that lady was sweating up a storm. But she was very helpful and friendly. Got our keys. The parking is a bit crowded. Seemed like there were more rooms than parking spaces. Or maybe it was just because of the holiday weekend we were there. But it wa packed. You could park on the street. Got into our rooms, 3 double beds, comfortable. It was ok clean. There was a big screen tv, microwave, coffee maker, mini fridge (nice and cold), table for eating, table for work/laptop. Bathroom was clean. Separate area for sinks (double sinks) and bathroom shower area. If you open the windows in bathroom you can hear everything outside. Right next to the gas station. No weird smell. It was good. Laundry mat across the street. 3 stars due to the price of our room. read more

This place was great. The staff was very helpful and nice. It was walking distance to old town Eureka. It is located close to everything and such a beautiful area. Would like to come back again. read more

First off Eureka is clearly not the greatest area. I thought it was a nice little coastal town, but it's not & neither is the whole Hwy 101 cooridor from like Santa Rosa to Oregon. It's common sense that you should always make sure valuables aren't left in your vehicle & your guard is always up. Second I travel constantly. Personally, I had a really great experience here. I generally do at Quality Inn's. The staff was super friendly, especially Christine who greeted every person who came into the breakfast room with a smile & a friendly "good morning". The front desk personal was great, but don't remember their names. My room was freshly remodeled, very clean, very comfortable, everything worked, breakfast was nice, WiFi worked... I would definitely stay here again. read more

They were really accommodating and even upgraded us to a larger suite for no extra charge

My husband and I have stayed several times at the Quality Inn in Eureka, and a good amount of our wedding guests stayed at this place as well in August, as it is incredibly close and convenient to the wedding venue. We had no problems, and the Inn staff, including manager, Laurie, were all very accommodating. I was very glad to work with them, and my guests received special rates and room blocking for my wedding. There were even a couple pieces of mail that had to be shipped overnight to an address in the area, because we live out of town, and Laurie was nice enough to accept that mail and hold it for us. Obviously the Quality Inn is not a hotel with lavish accommodations, but it's not bad either. There are a lot of transients in the area in general, and sometimes you hear them outside at night, but what can you do... that is how it is. Anyway, we would stay at the Quality Inn again. Thanks, Laurie and staff! read more

Stayed 10/25. Room was excellent, very quiet, never heard traffic, did not hear cars coming or going in parking lot. very hot shower, which is rare in hotels. front counter staff very professional and polite. will definitely stay there on next visit. The price paid for the room was more than reasonable. read more

Im a traveling salesman and stay in hotels 200+ nights a year...and I got to this one at 9pm in the evening and I was tired. worst hotel I have stayed in. I normally frequent the choice hotel system, but this one needs a lot of work. Be aware. 1. no security cameras in the parking lot; my car was robbed 2. no help; no one seemed to care 3. breakfast area had a terrible smell 4. out of coffee by 8 am 5. noise, noise, noise; I have stayed in other hotels by a busy freeways and this one is OLD and no insulation 6. we could not open the windows more than 2 inches 7. no air conditioning 8.filthy room the bedding had burn holes, and this was a nonsmoking room 9.several smelly stains on the floor 10. the furniture was so crapy I was afraid if I sat at the desk to do some last minute work the chair was going to come apart the same with the table in the room. 11. homeless people wandering up and down the street begging for money 12. when I reported the robbery the local police they commented " that happens alot around there" 13: black mold in the jets of the bath tub 14. DO NOT STAY HERE ..better off to sleep in your car if you have to. read more

Spent the night in Eureka to visit some family. From 10pm until 3am there was a disturbance that management didn't take care of even after THREE calls. It was left up to us to call the cops on some crazy woman beating on our door. STAY AWAY FROM THIS HOTEL!!! read more

This was one of the worst hotels I have ever stayed in. As we were driving down the west coast we decided to stop in Eureka. Our hotel room had a musty smell, the floor underneath was uneven, the windows didn't even securely close and lock, the tv had no channel guide and the shower was a bright blue outdated shower with holes in the wall. We were so disappointed that we woke up early to leave early. When stopping at breakfast at 7 they were already out of coffee and most breakfast. We will not stay nor recommend this hotel to anyone. read more

Really nice place with big rooms and lots of great little restaurants close by. We stayed here for a night on a road trip and were absolutely happy with this motel. read more

Not the Hilton, nor the Hyatt but it was a great stay. The room was a bit dated in décor and color etc but it was clean and smelled cleaned. The sheets were nice and crisp and the towels (though not very big and we could have used a couple more) were also clean and smelled clean. The front desk staff person Latoya was by far the nicest person we met in Eureka during the 36 hours we were there. She was fast efficient and super friendly and very genuine. I really liked her. It was busy when we got there and she could have just "processed " the transaction but she took the time to be very friendly and attentive. When we checked out she was even sweeter and kinder than when we checked in and not only remembered us by name as soon as she saw us but she also asked how the birthday party was (at check in we told her we were there for a toddler's birthday party). The breakfast was serviceable but forgettable but the breakfast room was meticulous and the fresh fruit and yogurt was fine til lunch time. We planned to jump into the pool but got back to the hotel too late, but the pool area was also meticulously clean and the towels there were also very crisp and looked very clean. Will stay here when we return. it was a good experience again not the Ritz, but there have been times when I stayed at much fancier and pricier places and had a worst experience. I think Latoya should be richly rewarded her friendliness and her attitude made our stay in a basic inn go from just another place to sleep to a 5 star experience. If her boss is reading this, make sure that you keep her around she's a jewel. read more

We have a service animal with official documents. The guy the service desk intentionally discriminated. Even after we showed him the letter from our physician. He told us that there were no pet rooms. Even after he had just let a left with her dog in. The front desk worker refused to call his supervisor and told us to leave because we have a service animal. read more

Dirty does not begin to describe my experience. As soon as I opened the door the room smelled like urine. I lifted the toilet lid (even though it had a sanitized seal) and found a dirty bowl with hairs. The floor was dirty (urine?) and had hairs. I went to the front desk and got an "it's not my job" answer. I asked for cleaning supplies and had to clean it myself. The white towel was almost black from wiping the floors. If there was another hotel with vacancies I would have left. read more

Probably better to pass by this one. If I could add a picture you'd see why, but to explain our experience. We stopped on the way home from Oregon and asked the price for a KING room. The outside looked nice enough, nice cars in the parking lot (but small for a 4 door truck), pool etc. the clerk was visiting with what appeared to be a boyfriend or social time. She was pleasant enough, but is asked twice for a king room and she quoted price and stated the room was being cleaned and wouldn't be ready for 20 mins. We decided to take it and go tour the area and get dinner. Upon returning to room 24 we found it to be a queen bed, smelled odd and what appeared to be a huge ugly stain in the bathroom carpet. After dark there were a large number of homeless walking passed and congregating across the street. I was not very comfortable with my possessions being left in my car. If you can by pass Eureka. read more

Not a nice place to stay. When we checked are bathroom had not been cleaned, and the shower was not working right. We where not giving the wifi password, and the breakfast food was stall. would not recommend this hotel to anyone. read more

This was our first stop of our Pacific Coast trip. It wasn't in the best location but everything else was top notch. The room was very clean, it had a spa tub!! It was a great end to a long travel day. The staff was super nice. The breakfast was great. Who doesn't like the flip waffle maker not matter how old you are! Definitely would stay again!! read more

Clean rooms and great service. No frills but a good night's rest in a decent part of Eureka. Pet friendly and wheelchair accessible. Refrigerator and microwave included! Book early if planning for Humbolt graduations! read more

It was clean, the bed was okay, there was a funky smell (maybe covering up cigarettes?) in the room, breakfast was nice, kid at the front desk goes to the local college and he was very nice. Having to pay for your breakfast with a coupon was weird. read more

Made reservations on a Sunday. Who ever took my reservation didn't put the right date and so when I went to check in today they have no rooms available. Very disappointed!! read more

Not sure that there are any hotels up here worth 5 stars and certainly this is not a 5-star hotel. It's a "better than basic" motel and they do that pretty darn well. Great location. I've stayed at a few here and this is my go to. read more

From the outside, it looks okay. But do not be fooled! At the top of my list of grievances, there was a loud clicking noise that persisted ALL NIGHT LONG about once every 10 seconds. We could never locate the source of the noise, but have no fear, this is just the beginning. Next, the toilet barely flushed. Moving onto our shower, the soap dish was covered in scum and rust. Finally, our tv was broken. After trying to figure it out ourselves with no avail, we called down to the front desk. When we asked about the TV, a very nice employee came upstairs and tried to see what was wrong but could not come to a conclusion. He told us we could move rooms but my daughter was in the shower and we had already unpacked everything, so he assured us he would leave a message for the manager to give us a discount. Next morning, the manager told us "oh well you should have just moved! That's the solution." Unfortunately our quest to perfect the time machine is still in the works, so I guess we paid full price for a room with no tv, loud clunking noises throughout the night, and a disgusting shower. 0/10 would not recommend. read more

For the price you can't beat the Quality Inn!!! Found this place very friendly, warm and inviting. Breakfast is available from 6-9 am and the coffee is delicious! This was the least expensive best "Quality" hotel in the area. Liked it so much I stayed and additional night. With AAA discount my room was $63 a night. Woo Hoo! Thanks to all the peeps at Quality Inn Eureka!!! read more

Stay here! You can't go wrong. We had a great clean room with a nice bathroom. Hot water, plenty of space and...Pet Friendly! Amenities include: pool, spa, sauna, and great breakfast. All the employees are super friendly and accommodating. I'll be back, and probably look to the quality in again! read more

This is one of the nicest MOTELS i have stayed at and have felt the most comfortable here. I've never found an issue at this place. Very personable workers at this location also. read more

Nightmare!Shady owners. We were overbilled 3 times by these people. First, the second night of our stay and we asked them to refund us. The owners son, Will made excuses that it was me pushing the button twice when making my reservation and then booking.com's fault... He finally did give us a refund but it all seemed shady. 2 days later while we were on the road home, we checked our account and we had 6 overdrafts in our acct. and found out they had again billed us for 2 nights and then again for 1 night. We had to finally ask Choice hotels to help us get our refund because we got no results from them, We still have not gotten any results getting our $164 back in overdraft fees...these people are thieves and their motel is pretty sketchy to boot. Don't stay here! read more

Good hot breakfast! Better than so many other hotels of it's league. Spacious and decent rooms also had a microwave(not mentioned in their website) which helps us a great deal as we carry ready to eat meals which need reheating. The person at the front desk was friendly. Overall a great hotel for the price. Definitely staying with this chain when looking for economical accommodation. read more

Best hotel for the value in Eureka! Room was very big and clean. Bed was comfortable and cozy. Lots of extras like microwave, small refrigerator, coffee pot, hair dryer and an iron. Nice flat screen TV. Had a small desk and a table with 2 chairs. Shower worked well and was also clean. Large sink area with big mirror. Outside lot was well lit and security cameras installed. Breakfast was included in the lounge area and was awesome! This hotel is within walking distance to restaurants, bars and Marina. I frequently travel to Eureka and have stayed in many hotels in the area. This hotel was the best so far. The hotel is listed as a 2 star but is 3 star quality at a great price. I will definitely be booking my next trip here. read more

Oh my god the noise. All doors and windows closed and still the noise was very loud. I knew we'd never sleep with the noise from the traffic so we got out of there. The traffic noise is incredibly loud. read more

This place is a total dump and located in a very seedy part of town, or maybe the whole town of Eureka is seedy. Homeless and working girls wandering the streets at all times of the day. I booked this room two months in advance because I was traveling with dogs. I didn't expect a luxury accommodation but the condition of my room was deplorable. The carpet was worn and dirty. The gasket on the refer was broken so I wasn't able to use it and and lost the cold packs for my ice chest. Everything in my ice chest was room temp by the next morning. I drove from Tucson to Seattle and stayed in many motels along the way. This was the nastiest and the most expensive place I stayed. Do yourself a favor and don't stay here. Light bulbs missing or burned out; the whole place smelled icky. The front desk was nice, didn't have the breakfast, can't leave the dogs in the room. I just wanted to get out of there, fast! Got a request for a review which I gave and then heard from the manager apologizing for the problems but no offer to comp me the room. That might have changed my review and make me think they care about their customers but obviously not. I will NEVER stay in another Quality Inn. read more

Ok so when we arrived we were checked in by the night auditor. Very nice. Got to our room and noticed right away housekeeping needs a lesson or 10 to know how to properly clean. I have been a professional housekeeper and this place was unacceptable. Ran my hand over the top of the refrigerator and came back with a handful of dust. The lamps and the lamp shades were dusty not to mention most surfaces in our room. The night auditor saw our room after I complained. The next morning I went downstairs and complained to the front desk. They sent housekeeping up who told the front desk people it was fine. Then as they cleaned our room for 2 people left us. 1 towel, 2 hand towels and 2 washclothes. The next day, as we're staying for 4 nights, you could tell housekeeping had entered our room but only left a clean pillowcase on our bed. Had not touched the rest of the room. Oh should I also mention first rule of housekeeping is to remove all dirty linens before bringing anything clean into the room. I am anxious to see what happens today to our room, will it be cleaned or will we have to go get our own clean towels again. read more

this place is a dump no air conditioner (95 degree heat) - right near 101S so constant noise had to ask for a fridge to be fair the owner carried one up rt away and after some complaining reduced our room cost. should have been free the TV only had about 8 stations and the wifi reception was minimal. woman in next room was smoking in the balcony all night so between the smoke and fumes from the trucks/cars we felt sick in the AM breakfast was meh...i'm sure the new owner will remodel but we're never going back don't be fooled by the AAA and exterior - read more

It's 4am and I'm writing a review because I can't sleep. Because this place sucks! It's August and this place has no AC. Just a stand up fan. We are on the 2nd floor and heat rises. Went out to a crappy dinner at the Cafe Waterfront (see review on that later), only to return to a hot motel room. Found thermostat and it was for heater only. Found the fan behind the bathroom door. Opened all the windows in the bathroom and there are no screens. Good thing we are on the 2nd floor. Looks our room was a lot cleaner than the photos from other reviews. Agree the smokers are a problem when they smoke outside right in front of rooms with open windows because of no AC. Well this Quality Inn is low on quality. I would at least expect the basics for $177 a night! Breakfast should be interesting tomorrow morning. read more