RUN! DO NOT BOOK A ROOM HERE! This was the most disgusting, filthiest hotel I have ever experienced. So dirty, I didn't stay! I have no idea how these owners are able to operate this business still! And why isn't the management company, "Choice Hotels" on this? Just look at all the complaints! This has been going on for years...check out the reviews! I wish I had! Grounds were unkempt...old shoes, socks trash and debris left lying around outside on the sidewalk. And here are just a few of the observations I made prior to demanding a refund. The fire extinguisher was beeping and hanging down the wall, there were small pieces of hair in the sheets, the microwave was absolutely filthy, curtains were torn and dirty (food or something on them), the headboard, vanity and outside microwave was greasy and had fingerprints all over it, there were crumbs and plastic grocery bags in the drawers and sticking out from under the dirty, stained chair, the dead bolt was broken on the door, and the lamp shade was crushed. It was clear that despite the front desk girl telling me they clean the rooms, they absolutely do not clean their rooms, nor show any pride in their property. No "quality" at all. Just gross! read more

See all

Room was dirty, the floor was filthy. The bathtub drain was clogged. The pool had been opened but was closed 'for cleaning all five days of my stay. The housekeeper was very nice, but only emptied the trash and gave us fresh towels. She didn't clean the room at all. I cleaned all the flat surfaces before I put any of my belonging in the room. There were no other facilities available in the area for the time period of my stay. I checked. I asked for a discount. read more

Quality Inn - Parking lot - Hotels Near Me - Hartsville, South Carolina

Great Manager I had a problem and she fixed it, great location restaurants within walking distance walmart next door

I have been traveling for work and vacation for more than 30 years. This was one of the worst lodging experiences I have ever had. Reservation was for two double beds. They only had one room with two double beds available because all the other were still waiting to be cleaned at 8:00 in the evening. Maid staff is very limited so they cannot flip all the rooms. The room they gave us had a clogged sink, a toilet that wouldn't flush, stains on the furniture, roaches crawling around an AC unit that could not blow cold air. No other options available nearby with vacancies or we would have left. Glad it was just me and my son. If my wife or daughters had been with us we would have had to drive on no matter how late it was. read more

See all

As you walk through the room door, you are transported back in time to the ole version of the No Tell Motel. The first thing that slaps you in the face is the smell of stale smoke. Which was followed up by a dirty floor that led to someone having an unfortunate accident from Taco Bell in the bathroom. Feeling exhausted I sat on the bed and sunk in about 5 feet. It was at this point I could hear very clearly arguments from 3 different rooms and at least two people using the bathroom. I turned on the TV to drown the noise out, but neither of the 2 TVs worked. Finally giving up because there was no help from the front desk, I decided to turn in. And what do you know? Stained sheets with chunks of dirt on every layer. Still the front office wouldn't provide clean sheets without an extra charge. Needless to say, but the entire chain will get the finger from me as I pass by every single one of their slices of hell. read more

If I COULD RATE A 0, I WOULD. The was the worst hotel I have ever been in, in my entire life......Immediately from the outside, hotel is very sketchy....strange men standing outside. Went in the room just to see, there was hair in the bathroom, holes in the sheet, lights didn't work, and the beds were visibly lopsided. My cousin wiped the hair that was on the toilet with a Lysol wipe because we were just coming off the road and she had to use the restroom really bad. We were in the room for no less than 5 minutes. Initially, we requested a room change, the front staff literally walked to check to see if the room was dirty to verify our complaint. She called her manager to ask for her PERMISSION to change the room. Of course, she also refused....these women literally argued with us about why they could not CHANGE the room....and then refused to issue a refund. I asked for the policy that said they could not change a room, of course they didn't produce it. No amount of money is worth me feeling unsafe, unsecure, and not wanting to return home with bed bugs, so we were leaving with or without the deposit. After I requested the name of the front desk staff, Doris Foss (which was on the receipt), I requested the name of "manager" on the phone. She stated her name was Tanya and she did not need to produce her last name, she told us through speakerphone that everything was being recorded, which was no problem because there was no violence, vandalism, or damage to anyone or anything on the property. We then were told by Ms. Foss that we needed to leave the property (as if we weren't already leaving the filthy premises anyway), and she threatened to call the police, which was actually comical. We left and went literally down the street to a much better establishment. Overall our weekend in Hartsville was great after leaving this facility which I'm sure will be closed down soon, seeing as though there were like 5 cars in the parking lot. ‍ read more

This hotel is garbage. Everything about this place is awful! We booked a 2 night stay and from the second we arrived the experience was the worst I've ever had. We were fraudulently charged at the hotel after booking and paying on Priceline. We brought this to the attention of the front desk clerk who was high as a kite only to be yelled at, somehow got blamed for her mistake, and told there is no one on site that can authorize refunds. When we questioned this a door was slammed in our face and that was the end of the conversation. We stayed the night assuming we could talk to a more reasonable employee in the morning, however although she was nice enough, could not help us. We continued for 2 weeks to attempt to have this money returned to us only to continuously be told no one is authorized to issue refunds. They refused to provide the name and phone number of the manager. Choice Hotels corporate said there is nothing they can do since it is "independently owned." We finally filed a report with the police department and had our bank correct the issue. Now the rest - The hotel is filthy both inside and out, there is no breakfast as advertised whatsoever, and the pool had been shut down that week by the SC Health Department. DON'T EVER STAY HERE AND PLEASE TELL THOSE YOU KNOW TO AVOID ALSO! read more

Two story, exterior entry rooms. Older property, but I found my room to be well maintained. Had a problem with the microwave, which couldn't be resolved on the first night, but was quickly resolved the next morning. Every employee I met was polite and working to make your stay pleasant. Bed was comfortable, room was quiet, wifi worked well. I have no complaints! read more

7/4/2019 BEDBUG WARNING--Woke up @ 3 a.m. being eaten by bed bugs--took pictures of one of the bugs after I killed it to have proof. I checked out immediately and was told a manager would contact me when he came on duty but was never contacted or recompensed. Bites all over my arms. Dirty and smelly. read more

Quality Inn - Bedbugs and my blood - Hotels Near Me - Hartsville, South Carolina

See all

We booked this hotel not knowing anything about the area except that it was close to darlington race way and easy access for the race we drove 700 miles from jersey and it was well with it the hotel was very clean and the staff was super friendly they meet all of our accommodations and any questions about places to go for food or just something to do was very helpful the parking was great and helpful cause there is a Walgreens in the same lot Maryland fried chicken was in walking distance i highly recommended that and the hotel was a breakfast room it was awesome a nice big room to enjoy a southern breakfast i would definitely recommend this hotel and will be using it again the next time we come down for another nascar event southern hospitality is a real thing and we are gonna miss it but 5 starts all the way for this small but comfortable hotel!!!!!!! read more

Not what I had in mind and not a place where I had peace of mind. Note my rating is not a reflection of the hotel staff, but rather the bad location and aged room. The staff was always hospitable and nice, but I felt uneasy throughout the night because of the surroundings. Within 4 hours of arriving, my first impression was any place that offers the receptionist a bulletproof glass window to work behind can't be in a good area. Second, I started noticing many of the guests are less than sophisticated and send a creepy vibe. I drove a nice car so I felt like a target. Third, I started seeing cops patrol the area. One circled the hotel lot while someone was trying to unlock their car with a clothes hanger. Also, the whole night I listened to hot rods and ricer cars race and speed along the adjacent street. I didn't expect much from the room, and it was a good thing I didn't. It smelled bad and there were some broken things.. toilet paper holders, water damage on floor, busted ironing board left out. Wireless worked pretty well though. Luckily nothing bad happened and every staff member I met was nice. I think it's time for Quality Inn to sell this property because it doesn't measure up to their standards. But, thank you to all the friendly service I did receive during my stay. read more

Not too pleased with this place. The lady at the front desk was very nice, but the room was another story. We walked in, it smelled weird. The beds felt damp, the rug was dirty, the comforters had cigarette burns allover them and were sewn up with black thread lol. Also, what really made me mad is that there was a dirty boot print on my white bed sheet. Can't make this up. Prob won't go back here again. read more

Quality Inn - Dirty boot print on the sheets - Hotels Near Me - Hartsville, South Carolina

The beds were great. That said, the room was dirty, the carpets damp and filthy (we couldn't walk around barefoot without getting a black film on our feet), the breakfast was...not worth it. They said they would have our room cleaned by a certain time then completely failed to deliver. Also, we got woken up at 2:30 in the morning by a random woman knocking on our door asking for money. A creepy, dirty, disappointing stay. Don't do it. read more

Quality Inn - Hotels Near Me - Hartsville, South Carolina

From the outside it appears clean and inviting, but in this case the cover is just a lie. The room I stayed in was not clean and the AC was not cooling the room. I would recommend to anyone to spend a few more dollars and get a quality stay elsewhere. read more