It is just ok, I am not planning a return. Just spent four night there in April 2026. The suite is…read morelarge, that is a plus. The location is ok, you have to get in your car for everything but the restaurant next door. I stay at Homewood suites constantly and what disappointed me here was the mediocre stocking of kitchenware just 4 items of anything (plates bowls, cutlery that bends) no real utensils for cooking (why people go to suites!). Small things that I expect at Hiltons like hot coffee in the lobby--nope whatever is left from breakfast. There is no housekeeping for first 3 days so you are likely to run out of coffee pods in your room, have full trash cans etc. Sure you can call for it but it is annoying. It is just ok with a price tag that should have more attention to guest comforts.

I posted a review 10 days ago. The manager responded, only after my horrific review. We called,…read moreleft messages and STILL have not heard back from ANYONE at Homewood Suites or Hilton Honors because we are HH members. This is extremely disappointing and quite frankly, this establishment should be embarrassed.

Really nice Courtyard! I believe the hotel is fairly new. The lobby and rooms are spacious with…read moremodern and functional furniture. The beds and bedding were very comfortable. The staff went above and beyond to be helpful. I had left laundry in the dryer when we went to dinner and the front desk person took it out for us so nobody else would handle it. The only downside of this hotel is that breakfast is not a complimentary buffet. Like other Courtyards, there is a cafe. I don't mind paying for breakfast, but it was very busy and time consuming. You would be better off going to a local breakfast spot or if you don't have time, there is a Dunkin across the street.

I really like this place. I think the placement of the hotel could be better. It's smack dab in the…read moremiddle of apartments, high end retail space, and a casino. Some people like that...I think it's too busy. The hospitality crew was great, accommodations were on point, gym was nice and clean, pool was small and always open. Bar area was nice but the attendant was never there. Parking is plentiful, and the fire pit area was great...a little small but.

3/4 times at this location, stayed at many Hilton, Hampton, Courtyards, and Marriott's…read more Food/Drink: walked in and was greeted. Breakfast in the am 6-10 wasn't bad. Eggs, bacon, cereal, juice the usual. Gym: Nice size, bunch of equipment, and amazingly nothing was broken!? Pool/Spa: whirlpool was down, and the swimming pool was a little small. Dinning Area: Large area, and plenty of seating. Prices: A little on the expensive side, really much more than expected and for a standard King room $121 a night is steep. Parking: Plenty of space, side and back private lots. Bathrooms: Bathrooms were clean and decent in size. Atmosphere: During the winter, pretty slow. I did not wait long at the desk, Christmas tree and menorah up in the lobby. Nice electric fireplace gave it elegance. Staff/Attendants: Staff was Great, Lady at the front counter was nice, and respectful. Nice experience! 8/10

I was illegally evicted in January, so I was hotel hopping. I paid IN FULL for four nights at the…read moreHampton through Expedia, and I am asking ALL TO BOYCOTT THIS ESTABLISHMENT. Let me tell you why. Shortly into my arrival, the hotel DEMANDED that I fork over my credit card, with an open line of credit, for the hotel to charge as it saw fit for ïncidentals," which they declined to define. I refused. And then the manager - possibly the most wicked woman on the planet, began to furiously knock on my door, while I was sound asleep, demanding my card or she would call the police. I told her I would gladly depart with a refund. She refused to refund me the three unused nights I pre-paid, AND THEN CALLED THE POLICE. I had to rush to my room, the key to which she had deactivated- locking me out and my dog in- and rush to gather my life's belongings. And I accidentally knocked one of their shi@ty paintings off the wall because the space between the bed and the wall was barely a foot wide, and the frame broke. I was tossed out into the cold, and Expedia refused to refund me because they could not find my reservation number. SEVEN MONTHS LATER, I WAS CHARGED WITH AN E FELONY FOR "DAMAGING 3K OF ARTWORK," AND MY CREDIT CARD WAS CHARGED THREE THOUSAND DOLLARS. I WAS THROWN IN JAIL AND DRAGGED BEFORE A JUDGE IN SHACKLES. THIS IS HOW THE HAMPTON TREATS PEOPLE. AND THIS IS THE STORY THE GRAND JURY WILL HEAR. BOYCOTT THE HAMPTON. Oh, and if you do stay, use your phone to sweep for infrared cameras.I found plenty.

The Stockade Inn is in a great location. It is charming, well priced, clean and comfortable. It…read moreis not a cookie cutter run of the mill hotel. It is historic and lovely. If I have to voice a complaint, it would be that the hall lights are a too bright and the light comes in under the door to the room. Aside from that, it is delightful and I will stay again. Communication with the host & staff was terrific too. Graham's coffee shop in the building is also convenient and excellent.

Our family planned a Memory Lane trip led by Linton High School 1964 grad Tony Rotundo who grew up…read moreasa Union College faculty kid on Seward Place. He's also a historian so we got a lot of local history plus trips to Gershons deli, More Perreca's, and Cornell's. We loved the hospitality and beauty of the historic Stockade Inn where great breakfasts and coffee can be had. We will come back when they have their bar and fine dining up and running. Highly recommended!!!!

If you like the smell of mildew and the sound of heavy machinery, you'll love it…read more Otherwise... run. Also, the bathroom is so small it's barely usable.

I'm surprised that Hilton would put their name on this building, frankly. Broken ice machine, some…read moreprevious occupant's crew sock in my closet, etc. NOTE: Not in a great neighborhood. My recommendation - stay elsewhere.

Jackie at the front desk is awesome! She's professional and knows how to do her job well. She is…read morekind and helpful. Free washer and dryer usage available to guests. Nice variety of breakfast items and recently hired young lady in that area was seen helping bring items to the table for an elderly woman with mobility issues. Loved the attention to customer service which is often lost these days. I absolutely recommend this hotel and will stay here again when I return to the area.

Well maintained, clean, friendly & accommodating staff, comfortable bed, and a continental…read morebreakfast with options for everyone.

The room and bath were clean but dated. They charge a security deposit and are worried about…read moresmoking in the room yet guests and employees smoke pot outside the automatic doors so when they open that pungent odor gets sucked in and the whole place smells like pot! The man at the front desk was rude. Stayed here because it was close to where we needed to be for a funeral.

The room are clean and nice location to where I need to go thai tavorn temple which just 20 minutes…read moreup away . Breakfast are provided . Parking are easy and location are very good . The manager Gunjan are very nice lady , friendly and helpful . I highly recommend this hotel if you are near by . Definetly will come back again !

The owners of this Best Western should be ASHAMED OF THEMSELVES!…read more We booked the room for Thurs. night. Graduations were going on so getting a room anywhere was difficult. The reviews and rating didn't seem too bad so we weren't expecting this many issues. As soon as we opened the door the smell hit us. Cigarettes, body odor, a dank moldy smell, and food. The carpet was filthy. The bathroom was filthy with urine and pubic hairs all over the floor. MY SHOES STUCK TO THE BATHROOM FLOOR. THE BED WAS MADE DIRTY. There were disgusting stains on the bedskirt and hairs on the pillows. Broken furniture, dusty lamps with wiring and cords poorly stretched and exposed. Filthy fridge and microwave. A sticky film on the television. Did not even touch the remote. Went downstairs to see if there was a different room available and had to wait while two separate guests chewed out the poor front desk guy for the same reasons we were needing a different room! I've worked in hotels for years. I know that you have to keep up with housekeeping hiring and FIRINGS! Hotels are not "at the mercy of their housekeeping staff" if they pay fair wages and hire good people. This room and the overall condition of the hotel is a direct result of HORRIBLE MANAGEMENT. Message to management: Get out of the hotel business because this is BEYOND FAILURE. When your front desk agent gives you a nearly empty can of room deodorizer there is a MAJOR PROBLEM. We took our chances and resigned to sleeping in our vehicle and informed the agent we could not stay in that room. Fortunately he helped us with a refund (which has yet to show up). If we do not see the refund in our account soon we will be pursuing further action because this room was hazardous to health and safety. We couldn't even stay five mins in that room and were lucky to get one elsewhere. The front desk agent was embarrassed and really maintained a professional demeanor while dealing with multiple complaints. This hotel would be lucky to keep him but something tells me he will find a better employer and better working conditions. Additional information: No elevator (not handicap friendly). New pool, old everything else. Parking lot damage (potholes). Key fobs on exterior entrances don't always work.

I'm shocked in even writing this review trying to think if I could've been wrong about something…read moresomewhere , somehow???But NOPE!! My stay was a nightmare from hell. The cost of us staying was over $200 and our room key and toilet was unusable. Our toliet was clogged from when we entered the room, had to get someone fix that but while waiting on an short line I found out that this issue effected other guests and had also not been fixed the first time around. We weren't able to use our own toilet at this point we decided , it may be best to leave at midnight. Too tired we decided to stay and checkout as early as possible. I was in this bed trying to find other open hotels because of how bad this was. The phone in our room was broken, some of the lighting fixtures were broken as well. Avoid avoid AVOID! There's much nicer hotels for the same price in the same 2 mile radius.

Attended at wedding and was impressed with the food, service and attention to detail. Lovely set up…read moreand speedy transition between ceremony, and cocktail hour. Appetizers were delicious, salads, entrees thoughtfully prepared and desserts and coffee were perfect.