Don't shop here!!! Hoping the owner or manager reads this. Came into the place and purchased 2 Fugi waters but only had 1 on the counter. Realized after I left that I forgot to grab my water. Went back an hour later, different checker, and because he didn't recognize me he refused to give me my water. Reality??? A 58 year old is going to walk all the way back to the store to rip you off for a bottle of water. The lowest level of customer service. Wow! read more

Great little market! We've been going here for years. It has a decent selection, prices aren't too bad, and it's super convenient.

What a dirty dump. Crap selection. Was looking for milk for my 2 yr old daughter after other places closed. Guy here yelled at her for slightly bumping into a rack of chips. Maybe he was drunk on the job? Would never come back. I assume they'll be out of business in the next year or two given how crummy it is inside. read more

This store is totally for convenience and nothing more, it's located in the central spot, close to the beach and shops. When I rented my girlfriends place on Cherry, it was literally down 1/2 block from the house. I don't rent that home anymore, because I feel the water is polluted here, so not going back except for the occasional shopping trip and a visit to the stores and galleries that I love. I always think the proprietors could make it a killer store and get all kinds of amazing food, instead of the 7/11 fare and nothing else. It's a crying shame. If I owned this spot, first I would give it a through cleaning from back to front and bottom to top! Then I would stock all the important things you need at a store like this, but I would search out wonderful and healthy snacks and delicious not so healthy ones. And lastly the workers also seem miserable, maybe because the store is so depressing...one can only guess. read more

This is a locally owned convenience store located in the little downtown touristy shoppong strip right next to the esplanade. Assuming you want to fight all that beach traffic in the summer there is a small surface lot reserved and enforced for this business only, so there are good odds of getting a spot right in front. Mostly this place gets it's business from the beach crowd-on foot-however. This about the same size as a 7/11 and serves essentially the same purpose but with a better focus on quality(and correspondingly higher pricing). Forgot/need a fill in the blank item for the beach? This place has it. Toiletry items, snacks, towels, chairs, coolers, flip flops beach toys, beer, grilling supplies, and a surprisingly good ,selection of wine are all inside.The pricing isn't all that great-there is a considerable markup on all items, but hey, it's a fully equipped store within a five minute walk of the beach. read more

Quality Market - two cars parked in front of the store - Grocery Near Me - Capitola, California

Do not use your credit card or debit card in this store. I went there last Saturday night to pick up a few snacks and did not have cash on hand so I grabbed a credit card I have not used in several years. The next morning someone ordered over $400 merchandise online and picked it up at the capitola Best Buy. Owner won't come to phone or return my calls. read more

I am a local Capitola resident and have gone into this Store 100 times. Today I went in with my 17-year-old son ,who grabbed a glass bottle out of the refrigerator and it slipped and fell. I immediately told the attendant and apologized. we then went to purchase a second bottle and the Employee charge me for two items. I then explained to him that I am aware if you break something in the store they can let the wholesale company know and get credit for it. He didn't need to charge me for two items , however he made the signal to me to "zip my lips with his hands . I then spoke to attendant in Spanish to ensure they understood what I was saying. Another local customer in the store said "he knows English very well." He then pulled the bottle off the counter and asked me "do you want this or not." My son took the bottle and walked out of the store and I proceeded to pay. I asked him for his boss'a name and he said he did not know. I said "you don't know your own boss's name?" He said! " he's Arabian." I should have just given him cash for the one bottle and walked away, but that's not how I operate. I proceeded to pay for both bottles with my ATM card and again again told him I know what store policy is and he didn't need to charge me for two bottles. he was very rude and shushed me away. I will be contacting the owner and getting my money back for $4 bottle of yerba maté tea. I'm not a teenage-tourists-thief-piece of shit, so don't treat me like one! read more

Don't shop here unless you want to be creeped out. The cashier at this market is weird and unfriendly. When my friend and I arrived at the market, there were 3 men in the store chatting. They looked us up and down and continued to stare at us as we shopped. When we checked out, the cashier held onto my friends ID, and didn't give it back. His vibe was really weird when handed back my ID which we thought had both of them with the card as well. As we left they all stuck their heads out the window, making eye contact and laughing until we left. We later realized she had lost her ID, which we figured had to have dropped out of her wallet. The next day we called back and the man said that he didn't have the ID. After a few minutes, he suddenly remembered that he DID have an ID. We came back today and he was extremely rude. As soon as we got back in the car, the same 3 men stared at us. The cashier came outside, only 2 minutes after getting into the car and yelled "you need to leave, I have other customers" as if he didn't inconvenience US. Don't shop here unless you want to feel completely violated and creeped out. read more

I ve shopped here every week (sometimes more) for the past 9 months. On the afternoon of February 17th I stopped in to buy a beer. When I walked in, there was no employee present behind the counter. About 5 minutes later an older Asian woman came to the register. She carded me (no problem there), but stood and stared at me suspiciously. Then she sold me the beer. I asked her if I could have a bag and she said, sure. Then she took my beer and placed it behind the counter. Then she aggressively said can I see your ID again? Confused, I said okay. Then she took my ID away. I know I look very young for 29 years old, but you should still respect your customers as human beings. I politely asked her what was going on and she said give me my change back, you no buy this. She continued to yell very loudly at me. She was very difficult to understand. People were watching, I was very humiliated. Then she yelled write your name on this paper. Very strange if you ask me. Confused, I asked her why and she continued to raise her voice and told me to go away. Not that I m proud to say this, but I have bought alcohol here since I moved to Depot Hill 9 months ago. I asked her what the issue was. I printed my name for her on a piece of paper and she said no! this is not you-you are not old enough! Realizing that she could not read English or perform math (ie the birth date) ... I wondered if she wanted to see my signature (as if that s a method for verifying age). So I signed my signature and she she studied the signatures on my driver s license and the paper. Meanwhile, people were staring at me and a few walked out of the store. Who is this lady and how long are you going to let her randomly disrespect people? Where is her identification? Does she have a license to sell alcohol? I promise I have spent hundreds of dollars buying snacks and other items here over the months. This is just a suggestion; if your store has a liquor license-perhaps you should only use employees who can: 1. Do simple math - you know, like derive a birth date/age from a brand new driver s license 2. Read words printed in English 3. Communicate fluently in English 4. Make a confident decision to sell alcohol to someone or not. You can t change your mind after you sell it. 5. Regulate their emotional outbursts - especially with customers that are being polite. I'm sorry she was having a bad day, or is simply a bad person, but berating customers and making them feel awkward and uncomfortable is not going to make her feel any better. I am a respected professional in Capitola and I've spent a lot of money at this store. I've been pulled over before by Capitola police and they never had any suspicions about my driver's license or age. I'm a clean cut person, and was not intoxicated or emitting any body odor- I can't see why this store would want me to not shop there. Obviously, my ethnicity is the real reason Quality Market and this woman doesn't want me shopping there. read more