I have had several service appointments there for routine maintenance and my experiences have all…read morebeen top notch. Oscar is very knowledgeable and courteous as a Service Advisor. I can't speak to the buying experience but I know the Service has been great!

Terrible experience overall. Sales team is rude. Finance team is not on the same page. Very low…read moreball trade offers. Won't respond to emails or calls. Go to Burlington.

5weeks to get my savana vans transmission replaced under warranty, then had to drive back after…read morenumerous calls to get a copy of warranty. The service manager simply wrote on a copy of the statement.

No, will never go there again. Thousands of dollars in parts and labor, over a month they had my…read morecar. It's still not fixed. So I had to pay them and now go find a mechanic that can actually fix my car.

I am not happy at all with the service department. I had the front wheel Alignment done on my Ford…read more150 4X4 that has 29,000 miles. I was told $129.99 when I called to make the appointment. When I brought the truck in I told them that it has a slight pull to the left. Also the tires were showing some wear. I was expecting that there would be some Camber and Caster adjustments along with setting the toe and centering the steering wheel. "It was centered when I brought the truck in"...... I was there for about an hour , the service writer came and got me and said the truck was done.. She then said that the bill was $199.99! WHAT?? I told her that is not what I was told, "I was quoted $129.99 on the phone". She said well, $199.99 was what it is, after some more discussion she dropped the bill to $149.99.. Well stupid me I paid the bill and was upset and at the point I just wanted to get out of there. On the way home I noticed that the steering wheel is NOW off to the left of center and the truck still pulls left.. I called and talked to service , come to find all they did was to set the toe. AND they did it all through just one tie rod , so that put my steering wheel off center. I am not happy with them at all and I will NOT Be going back there! Beware of price changes and beware of shoddy workmanship ! I feel that I got ripped off and I got shoddy subpar service. I will not be going back there.

If I could leave 0 star review for Twin State Ford, I would. The employees and managers are useless…read moreand not helpful, their mechanics trash customers cars and nobody takes responsibility or accountability for their actions and destroying my car. Now they charge me 16$ for new key fob batteries when the 3-4 times I've done it before it was free. I DO NOT recommend Twin State Ford to anybody.

No stars at all. This dealership, general manger and all are in the business of ripping the…read morecommunity off. The staff is rude, and the service department is the worse.

This place is a complete SCAM!!!!!…read more I brought my 2019 jeep rubicon in here back in October for just an oil change. They completely took advantage of me and told me I needed new front brakes and wouldn't make it back to NC without them. $725 spent there. Just to find out it was basically highway robbery and I didn't even need new front brakes at all. DO NOT go here for the sales department or the service department.

We were visiting the Kingdom when my friend's alternator died on Friday morning. We got the car to…read morethem and they were able to replace the alternator same day!! And they stayed late to get it done. It was reasonably priced too! Very happy with the service here!

These guys are a joke I have done business with them twice and both times have I have been…read moreextremely disappointed. They are dishonest scumbags. The first time I did business with them I helped my sister buy a "clean ready to go car just has a couple dents" we paid $3800.00 for the car drove it home and soon discovered the sub frame was completely rotted out and the suspension was all seized up. We were not allowed to test drive it. The second time my girlfriend needed a tire change and a alignments I made an appointment with them it took them a week to change the tires and the truck was more out of alignment when we left the place then when we brought it there.

I seriously regret buying my vehicle from this dealership…read more Within just a few weeks of driving it off the lot, the check engine light came on. Shortly after that, the battery light started flashing. Then I found out it was already due for an oil change. This was supposedly a "fully inspected" and "ready-to-go" vehicle. Clearly, that inspection either never happened or wasn't done properly. It's incredibly frustrating to spend thousands of dollars on a vehicle, trusting that the dealership has done its due diligence, only to end up dealing with mechanical issues almost immediately. I feel completely misled. A reliable vehicle shouldn't come with warning lights and maintenance problems before you've even made your first payment. When I reached out about the issues, I was met with excuses instead of solutions. No accountability, no urgency -- just a lot of runaround. Service department diagnosis vehicles off of CARFAX! General Manager dismisses you when you're trying to explain your frustration! Buyers beware. Do yourself a favor and take your business somewhere that actually stands behind the vehicles they sell.

Asked them to diagnose plow lights problem. They charged $189 for the diagnosis but couldn't figure…read moreit out so They came back for another $300 for diagnostic time. I was already on the hook for ~$200 when I complained the general manager said too bad and because he didn't like my tone made me pay cash to get my truck back. I bought the truck and plow from them ~15 years ago and had them service both over the years. The lights weren't working on the plow, on an old truck and they wanted $500 to tell me what's wrong but could not guaranty that they could tell me what was wrong. I suggest that they are incompetent.

So I bought a car from Littleton Imports a year ago in August. Love the car I got at Littleton…read moreImports. However, commuting 70 miles a day I realized I needed AWD again. Front wheel not enough. The car I have is a Volvo sedan...bought at Littleton Imports. Long story short I had a dealer run a Carfax on my car in order to get him to make me an offer for a trade. Found out my car had been totaled. The car I bought at Littleton Imports isn't worth the paper it is titled on. Littleton Imports claims it's a Carfax error. Here's the kicker........they won't answer emails. They won't take calls..and I have been nice! So...if you need a vehicle or know someone who is looking for a vehicle...please pass this on and let people know that Littleton Imports in Littleton, NH - general manager Ray - are not interested in ethics, honesty, or anything other than taking your money. THey are part of the family of dealerships joined with St. J Subaru in St. Johnsbury VT

Did not like my experience at all! to start they where rushy to try to get u to to buy the first…read morecar u look at, when i asked them for the price of the car they avoid it and ask what your monthly price range is. so i asked again and they told me $800 more then they had it listed online for!! then i asked for carfax and they handed me something totlay different that said it has never been in a accident..so when i went home i carfaxed it myself and it was in a reck...a bad one!!! I know too many people with not so good experiences either so my advise is. dont hesitate to travel and find a good car dealership. anyone who says they like it either got luckey or dont know they wjere ripped off

Mark is an excellent mechanic! He is extremely honest, and will do whatever he can to accommodate…read moreto your schedule. He is also the ONLY person that I will ever buy a used car from; he's very trustworthy and does not have any lemons on his lot . . . EVER.