Ben and Danielle of Quality Moving are exceptional movers and human beings. My elderly mother needed to move rather quickly from one Independent Living Facility to another. I'm her only child, a mother myself, and I live in another state. This made my mother's situation exceptionally challenging. Danielle and Ben went above and beyond to ensure my mother's pack and move was efficient -- with little to no distress for my mother. Danielle provided the quote and went above and beyond by driving my mother from South Austin to Cedar Park to sign her new lease. Ben and his crew arrived promptly on moving day. And when the move was complete, they even hung her wall art, made up her bed, and organized her linens and toiletries. The relief of knowing my mother's transition to her new home went without a hitch is invaluable. The added TLC Danielle, Ben, and their crew provided to my mother warms my heart. They are solid human beings who treat your loved ones like they are their own. I'm forever grateful and you will be, too. read more

I like Ben and the people he employs a lot. You can tell by the interactions that there is a lot of respect between them, and that is important as they help me through life's transitions. A mover sees you at your worst, like after both parents have died and you have to empty their home of 32 years, or after a breakup, or even just because you are sick of paying for a storage unit and need help emptying it. Ben has helped me with 5 moves, and I have referred him to 9 friends for their moves across town, to San Marcos, and to Santa Fe. I trust Ben and appreciate his calm energy and always refer him to my friends and clients. Today Mel and Jack helped me empty two expensive storage units into one unit, much less expensive and much closer to my home. They were my superheroes today, lifting and moving and making sure the new storage space is packed to the ceiling, no wasted space, and they were patient with my micromanaging what was in back versus in front. Ben and his crew will move you across town or across the country. He isn't cheap but you get professional movers to move your stuff for a reason... when it counts, you want QUALITY. read more

They were wonderful. Moved from austin to Dallas. A very large house full of everything. Done professionally. Done with a friendly smile. Would highly recommend for all. I might add, a very fair price with no hidden fees. read more

Chris, Joe and Jason were amazing! Second move using Quality Moving and both times were great. These guys go the extra mile.

Ben and the guys from Quality moving were fabulous. On time, worked tirelessly and moved us in record tome. Made sure we were happy with the work, set up beds and anything else we needed them to do. I highly recommend them. read more

Quality movers were AWESOME. They were on time and professional. Took care of the doorways by protecting them when they moved furniture and boxes in and out. Definitely would hire them again. read more

I have moved a lot. Rarely have I had so many moves w/ just one company - and Quality Moves was the company I ended up choosing to make 3 moves in Austin for me. The unfortunate part is that MANY mistakes and pains occurred during that time - and it makes me sad because I like Ben, I like Richard (the mover that always ended up doing the heavy lifting) - but too many mistakes were made to give them as many stars as I would like to give based purely on personality. The reason that I originally chose QM was because Ben answered the phone, was personable, and the price was right. I moved from my apartment in Austin to a storage unit, and everything went off w/o a hitch (for the most part). Until I had my stuff delivered to the new place... then there were scratches and there was even a chunk missing from one of the shelves in my bookshelf. Really frustrating. When I brought up these issues, they were shrugged off and I think that I let them off the hook for the most part. Then when they moved my stuff from this place into a moving van, they gave me a SMALL discount and they then ended up scratching the hardwood floor. Getting that taken care of was RIDICULOUS. I had to make several calls (the movers told me that they would convey the message, but it was not done). It wasn't my house (I was staying w/ a friend, and she OWNED the house)... and the fix (which was JUST taken care of, 3 months post-move) was TERRIBLE. The picture that I saw looked like someone tried to use an eraser, and then put a little shiny stuff over it... but it looks just as scratched as it did when the mover pulled the couch across the floor. Yes, that's how it was scratched in the first place - which I also find ridiculous. How do you not know to pull a hide-a-bed sofa (not light) across the floor? Seriously? Anyway... those were not the only problems: They were also late the 2nd and 3rd times. Moving is stressful enough... and dealing with people that are late doesn't work for me. Not a top-choice in movers... that's for sure. read more

The service was above and beyond the call of duty. These movers provide such "QUALITY" Service, I would rate them 100 stars s and even that would not be enough. read more

Best movers in Austin! On time or early, efficient, polite, fair pricing, care for the customer and the items being moved. We have used them for 5 moves and have never been disappointed. ​ read more

I have used Ben and his crew for 5 moves between houses over the years and kids apartments and they do a fantastic job. This included moving a fe enormous safes weighing 2500 lbs. Always on time and courteous. read more

Ben helped me move my office/music studio. Lots of awkward shaped and delicate equipment between two awkward buildings. They made the move quick and painless. Not a scratch on any gear, super quick, very professional. I can't recommend them enough. read more

These guys are great! I've used them for two moves now and have been extremely satisfied both times. Everyone is professional and their rates are fair! read more

Very glad to have been referred to Ben and his team. They moved me from Austin to Santa Fe. They did a great job with a large load. Very professional and hard working. Thank you Mel and Jack for everything. I really appreciate what great care you took moving everything . read more

Today was the 4th move Ben and his team have done for me and every move has been AMAZING. They are so fast and work very diligently, highly recommend them for all of your moving needs! As an added bonus they are SUPER affordable! read more

Ben was recommended to me by a long time resident of Austin who had used him for her business and recommended him many times over 10 years and never had a problem. I was moving from Austin to California and this was a big decision. I'm so glad I decided to use Quality Moving v a large company. I had a table and chairs that I was not taking with me and needed to be dropped off at a consignment store and he took care of this as well at no additional charge. I changed my mind about a rug placement when I moved in which involved having to move heavy furniture that was already in place and he couldn't have been nicer. He did such a better job than the large national movers I used the year before. I definitely recommend this company! read more

I can't say enough good things about the fellas at Quality Moving. We had a nightmare situation and basically ended up tossing all our plans and looking for a last minute move (needed out of our house that afternoon!!!) and Ben and his crew came to our rescue. Not only were they available at the extreme last minute, but they stayed late (beyond 10pm) to ensure we were out, and then were back again the next morning to get the rest. I swear, if it weren't for their friendly crew I'd have lost my marbles at this move. Richard always had a quick smile or friendly joke to lighten the mood, and they worked carefully and tirelessly. Then, after storing our stuff for us for 2 nights, they helped us get moved back in, another transition that went well into the night. All in all, there aren't enough stars for me to rate these guys. For all you picky people, stuff happens! You try moving a 4 bedroom house with 13 years of junk in it in one evening. Everything, however, was wrapped and carefully packed, and my prized wood floors look as great after the move as they did before. read more

Quick update - Ben (the owner) contacted me today to explain their moving philosophy: "From my past experience we seem to have more damages because its hard to handle and move with a pad on it. Once its on the truck every piece we pad and wrap. I have always made it my goal to take the best care of every customer { of the 4 hundred plus moves we do a year we have around 5 minor damages per year] Also I am sorry there was dirt tracked in to your house..We would like to get that taken care of for you if you call our office we will send someone out to clean it for you." I am glad he reached out with a personal note - always great to see companies who truly care about customer experience (+1 star!). Like I said, the move went off without a hitch, and they did ultimately wrap the furniture before putting it on the truck itself. I also appreciate his offer to clean our carpets (though I don't intend to take him up on that - the dirt was a minor issue in the grand scheme of things). read more

Ben and the team were fantastic, organized, professional in their approach. We moved from an apartment to an independent home within Austin. It was a whole day's work, they packed, unpacked and organized everything in the new home so well. My family was very relaxed after the move. It could not have been better. Thanks to Ben & the team !!!!! read more

So I took all of the 5 star movers from Yelp and then did a price comparison of each of them. Quality was the most affordable which I have to admit sometimes makes me leary...but in this case it was nothing but good! They have a 2 hour minimum at $98 (ish) an hour but they don't charge you a gas fee which is almost unheard of. Also, your 2 hours don't start until they arrive at your apartment. If you are like me and constantly moving from apartment to apartment, odds are they can move all of your stuff in the 2 hour window. Now let's move on to the guys they sent....Mike and Eddie (I think? I might be getting his name wrong) but they were great. They were polite, respectful and as a single woman I would have had no second thoughts about working with them alone. It was a really hot day so they took a few breaks that were absolutely needed, but they were thoughtful enough to say "We are going to take a few breaks to stay hydrated, but don't worry it isn't counting against your time." I really like them and would use them again. read more

I have to agree with Jenn A. Quality Movers also came to our rescue when our moving plans changed unexpectedly. Because the move turned out to be last minute, we weren't completely packed when the movers arrived. The two Richards (Richard and his son, Richard) were awesome!! They worked around me while I packed frantically, and they were quick to give me a joke and encouragement. We have tons of large, heavy furniture. They handled everything with extreme care and even called in a 3rd m. When we arrived at our new home, they were happy to help me arrange furniture (a few times) as well as lay down area rugs. I cannot say enough good things about the read more

Ben and his team were right on time to move my piano. It's super delicate and they did a great job. They were careful, quick, and super friendly. I would definitely recommend them again! read more

For over 10 years Ben has been on time and quoted a fair price. Taking care of my furniture with pads and making sure not to scratch the leather. I have recommended him to friends and family that had only good things to say about their moves. read more

These guys are great. Ben confirmed with me via an email form right away and the week before and the day before. Other movers don't do this - one guy never answered my calls or texts but he texted me at 10 PM the night before, I had already hired Ben to replace him. They were professional, patient, and accommodating. I changed my mind about where to put things and they gladly did what I wanted. I highly recommend this company read more

I highly recommend quality moving and storage. Ben and his team work quickly and efficiently. Care was taken with my belongings. I was moving from an apartment and had items to throw away - the team had no issues with helping me get my items to the dumpster. Great Job. Friendly and professional. read more

I am totally disappointed with this mover. Before we moved, we had an estimate of what we were going to be charged for the move. Ben just walked through the house and then sent us an email with the amount of money the move was going to cost us. One of the reasons I went with this mover is that he assured me that they had a great insurance policy and that I would be reimbursed for "anything" that was broken - no matter how big or small! The move took longer than the movers thought it should take, so they kept insisting that we pay more money for the move. They said we had more boxes than was estimated. Well, our bid and Ben never said a thing about the number of boxes we would be moving. We were just given a price! We actually had a lot less to move than when Ben did the estimate. We had donated a lot of items, so they were not part of the move. I have talked with others who have moved, and this seems to be quite a common problem. You are quoted one price and then the movers insist on charging more. We had a number of items damaged during the move. When I contacted Ben, he kept reassuring me that he would send the check shortly. I talked to him many times and he said they had a cash flow problem right then, but I should get the check within a few days. It is 6 months since our move, and we have NOT seen any check. My advice: stay away from this company, and find another mover. They can't all be this bad... read more

Wonderful company to work with. Sorry it's taken so long to review but just did another great move for my company. I've been using Quality Moves for the past 10 Years. They have moved me from 5 different homes and they do hotshots for my company and couldn't be happier. Great company, great owner and great service. Please do yourself a favour and hire them for your next moving needs! read more

I can't say enough good things about Ben and his crew. They did a fantastic job moving all furniture into storage, and then moving it PLUS a 10x20 storage locker full to the brim to my new home. Always pleasant, friendly, and helpful, my wife and I were extremely happy with their work. They worked until 10pm to get it all done, and we're grateful. They do an excellent packing job to ensure your furniture is not damaged in any way, they put down runners to keep your floors tidy, and they clean up in proper fashion. All in all, couldn't be more pleased. THANK YOU BEN! read more

We used this company yesterday to move our 3 bedroom house (including my wife's grandmother's piano) from Austin to Katy. The owner, Ben, was by far the most polite and knowledgeable person we spoke to in our search for movers. Then, the movers not only reflected what he told us over the phone, but they went above and beyond! Very impressive! read more

I just want to share my gratitude, and admiration for the gentleman who helped move with Quality moving. He was hardworking, professional, fast, and effective. I was a bit concerned when I made the call, because I found the phone number on Craigslist. However, it exceeded my expectations. The man went down on the price for me, because I didn't have enough money, plus he put my table back together for me with his tools.(Without being asked, and NO Strings attached. ) This is the Austin I know, and love. I forgot the man's name, but Quality moving is where you will find the excellent service. Thank you read more

I have used Quality Moves twice and every time they just make me sigh! Sigh of relieve ! ! ! I know when the team shows up that everything is going to be taken care of down to the last detail. One job was, well lets just say it was particularly challenging. The crew was very careful and always had a great attitude. These folks are great! Thanks Quality Moves LLC! read more

My husband and I have moved between the two of us almost 21 times over the past 15 years. We have gone from 20's something renting to owning homes etc. Every mover we have had in the past was disappointing and we had to deal with damaged furniture, damaged walls etc. Ben and Andre from Quality Moving and Storage far exceeded my expectations. Granted, I was not expecting a lot but my friend has used Ben for several moves, and I understand some very high end customers have used Ben, so I was hopeful. These guys are smart, quick, polite, professional. I didn't have to "repair" any damaged walls OR furniture after the job was done! Thank you Ben and Andre for doing a fantastic job! I seriously don't understand why any one in Austin would want to use anyone else! read more

Can I give ZERO stars??? This company is a joke. Horrible customer service, no follow through, sent a quote then refused to answer our questions. We have a big corporate move and we wanted to use this company. Their loss!!!!! Don't waste your time. read more

I called these guys after seeing the reviews here, and I'd use them again. I had a multi-stop move: duplex, storage unit 1 (outdoor), storage unit 2 (bigger, indoor, elevator), new house with driveway too steep to get their truck up, and Rick & Mac handled it all in the heat of a July afternoon, smiling & bantering the entire time. Their in-town rate was $95/hr with a minimum of 2, and they got done in 5 including running stuff up the driveway. They ran a little late getting to the first stop, but Ben at their dispatch number kept me informed about it. I didn't have them pack, and all appliances and beds were already dismantled. They made the job easy, which is all I look for in movers! read more

We are repeat customers of this company, having used them four times now in the last five years. We have used them both by the job and by the hour depending on the nature of the move. Most recently we hired them by the hour to move into our new home. Brad and Scotty were extremely pleasant and good-natured, and worked extremely hard for the entirety of nine hours, without breaking or scratching a thing. They had a few challenges to overcome, including a complicated bed disassembly and an oversized fridge and entertainment center, which of course needed to go up a staircase with a 90-degree angle! They expertly removed doors from hinges and doors from the fridge in order to accomplish the task. Everything was reassembled without a glitch. The whole job was also very affordable, coming in well under quotes from other local movers. I highly recommend this company, and know you will not be disappointed with their service! read more

Ben and Tyrone just moved me from Austin to Houston. These guys are motivators. Very hard working and fast. I will use them again for sure.

worst moving experience ever. completely BROKE the top off my nightstand and SCRATCHED the front of it which they tried covering with a permanent marker!!!!!! unbelievable!!! i understand that things like this happen but they were not honest about this and i had to discover it myself. i've tried calling them several times to get my nightstand reimbursed, and left messages and they haven't even had the courtesy to call me back. these guys are scum!!! don't trust this moving company. read more

I couldn't have asked for better movers. Ben and Quality Moving moved me from my apt in Austin to a storage unit and a month later from my storage unit to Chicago. They were absolutely amazing and did a wonderful job. They were friendly, courteous, professional and the price was right! They go above and beyond and far exceeded my expectations. I will recommend them to anyone I know that needs movers. So impressed and so incredibly thankful for these guys! read more

I'm going with the "meh I've experienced better" haha. The guys were really great... here's my but... SLOW. My 90 year old grandma can move faster. They did take 2 hours which was awesome but I don't appreciate movers who count the drive time as part of the move... that seems rather scandalous to me. $80 for the time spent in the car to my place and to the new place? I know they only took 1 hour to load and 1 hour to unload so that's $200 and then oh wait $80 for us taking our precious time driving... :l YA no thanks on hiring ya'll again! Yes they did scratch something that costs a lot but meh.. I can cover that up with a coaster or a lamp or a shiny object! haha. read more

I have used Ben and Tommy for three moves in the last 18 months and every time they have done a phenomenal job. If you are looking for someone that's on time, friendly and very reasonably priced I would highly recommend them. We are thankful for the work they did for us. read more

Outstanding! Ben and his helper were hard -working, careful, friendly, and helpful throughout my move. I moved from a 3000 sf place into an 805 sf temporary house plus put the rest of my stuff in their storage. First they moved things I had going to the house; then they loaded and moved the rest of my belongings (which nearly filled their huge truck) to their storage area. When they tried to hook up my dryer in my new place and the hose was too long, Ben said if I bought a shorter hose he would come back the next day and install it for me! Unbelievable service--at no extra charge! He is a fine person, honest and trustworthy, and though I was overwhelmed and stressed about the whole thing, haven't not moved for 14 years, he made it feel easy and stress-free. I was very impressed and pleased with the whole experience. read more