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    Quality Residential Electrical

    4.8 (115 reviews)
    Open Open 24 hours

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    2 hours

    Response rate

    100%

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    Electric inspection

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    Connector of fixture cut too short.
    Chee C.

    I recently purchased a new house, I noticed I had four recess lighting fixtures and that one wasn't working so I contacted quality electricians for some help. When they arrived (four people) they started "trouble shooting" why my fixture wasn't working. Instead of holding up a voltage meter to check for power, they proceeded to change the light bulb (which I told them I already tried) and cutting out the other fixtures that were working to put them in the location that wasn't working. After some time they told me there was no power because the transformer wasn't good. My options were I could either contact a "lighting guy" to fix it, or they could replace all four recess light fixtures for $2000.00!! I might be a little confused, but I thought you contact a electrician for lighting issues. While all four people were at my house they would split up "to make it more cost efficient" and wonder my house like it was a museum. They were so nice to inform me that my hot water tank wasn't grounded, how my fuse panel wasn't grounded correctly, how my AC unit had the wrong fuse but, they could fix it all for a extra $1600.00. I called for a fixture that wasn't working not for a whole house exam. This experience cost me $200.00, just for them to come out and tell me what I already knew. That my fixture had no power and wasn't working. I didn't feel like arguing since some people may need it more than others. So, I paid the $200.00 they charged me and sent them on their way. This whole experience cost me $220.00. I had to buy a new fixture since they cut the wire on my fixture so short while "trouble shooting" It couldn't be reconnected. I would give zero stars if I could. Update to owners reply: obviously the public eye can see who is lying. It is really sad how you feel you have to lie. I paid the $200.00 with no argument so no need to argue with me here. This is my experience and what happened. If you only came to my house to repair my fixture how is it that you were able to exam AC unit, along with the rest of my house and determine my house was unsafe? Maybe edit your response so it's not obvious that what I said is true. I only take the time to write this review so others can proceed with caution. Reviews aren't going to affect your life, it's karma that you have to worry about. After my review I have been getting threats and harassing text messages. I blocked him and now he's messaging me on Yelp. Haha Below is a screenshot of the type of messages he's sending me. Do you really want to support a business that acts this way because they don't like your review?!? It's now been almost a week since I posted my review and obviously Chris doesn't know how to word his lies to make them believable. I have never seen anyone change their story so many times (without any reply from me) If I was so called "texting and calling him throughout the day" why doesn't he block me like I blocked him? Yelp has already issued him a warning after reviewing our messages and yet he's still here trying to make people believe his lies. This review doesn't change my life it was just to inform others of how their experience with this company might be. Again this was my experience (which was horrible.) If you plan on hiring this company do as you please, (just make sure to hide your valuable haha) I am turning off my alerts from yelp because as you can see with my screenshot Chris...... umm yeah.... LOL

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    6 years ago

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    Chris W.

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    7 years ago

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    Chris W.

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    4 years ago

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    Chris W.

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    7 years ago

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    Chris W.

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    Chris W.

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    6 years ago

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    Chris W.

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    8 years ago

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    Chris W.

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    8 years ago

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    3 years ago

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    Chris W.

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    6 years ago

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    Chris W.

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    Chris W.

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    5 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    Chris W.

    Thank you, I appreciate you keeping us in mind for the future

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    8 years ago

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    6 years ago

    Fast response time, knowledgeable and very professional!!..great service on a job well done!!

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    Chris W.

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    6 years ago

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    Chris W.

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    8 years ago

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    Chris W.

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    7 years ago

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    6 years ago

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    Chris W.

    Thank you for the nice review, I know time is precious.

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    4 years ago

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    Chris W.

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    Chris W.

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    8 years ago

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    Chris W.

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    Chris W.

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    Page 2 of 3

    Ask the Community - Quality Residential Electrical

    Question #1: Are you / the electricians working with/ for you licensed electricians? Question #2: Are you/ Is your company licensed to work in Mount Prospect?…

    We are licensed I am Life… Read more

    View All 2 Questions

    Review Highlights - Quality Residential Electrical

    . Chris is a super nice guy, and he was great at explaining what was wrong and what needed to be fixed without upselling me

    Mentioned in 88 reviews

    Read more highlights

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    Welter Home Services

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    (46 reviews)

    Reliability that your home project will be completed on time, priced well and done beautifully…read more Kevin Welter has high standards and his work reflects it. Have had work done in the past and will use Welter Home Services for future projects.

    I noticed a post on Nextdoor asking for handyman recommendations. There were a bunch of replies,…read morebut only 5 that seemed to match my criteria. I did research online for those 5. There was only 1 that had what I was looking for in a handyman company. Included in my list of requirements was BBB registration, insurance to protect customers and very positive reviews on all the main sites (Angi, Yelp, Google, etc.). It was also important that the 'company' be more than one person and have experience in the projects that I was interested in doing. Only one of those companies checked all the boxes: Welter Home Services. I called them and spoke with Kevin about our current and future needs. We had 3 projects. I wanted to do one to be sure I was pleased with their work (I was) before starting the other two. Kevin explained what labor and materials we needed to complete the job. He provided a detailed estimate with all materials and labor stated. Our first project was the replacement of a kitchen pantry door - including the whole door frame, hardware and trim. This required removing the old door, frame and trim - and painting the new door, frame and trim. On the agreed upon date, a Welter HS employee showed up at our door exactly on time. He was very pleasant and helpful. He completed the project, checked his work and made some touchups where the appearance as not "perfect", then did a great job of cleaning up the area he had worked in. We are very pleased with Welter HS and the work they completed for us: on time and for the price they quoted. We are moving forward with the next two projects and are looking forward to getting them completed with the same quality and professionalism that they applied to this first project.

    Quality Residential Electrical - electricians - Updated July 2026

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