Today I had a plumbing problem toilet backed up sewage, drained all in the tub so I called Roto…read morerouter when he arrived. I told him my situation so he looked all around the house for the drain out pipe not once but twice then we began to have conversation. He was nice and professional and calm. I was the one that was a little upset upset because because all houses have a drain out. He explained to me that it depends on the builder the bills the house, but he pointed on top of the roof and said that's it. He explained to me that there would be an additional cost to go up on the roof to unclog the pipe. I agree to the price and he set up his equipment and spent time doing his job. We had several different conversations as he was working, he was nice and professional kept a smile on his face working and eventually he unclogged it. I was very happy, but he told me the situation was that there was route that broke the pipe and he would located and tell me what he did was in the front lawn, and that most likely the problem would return he gave me some estimates and I was OK with them. I just want to say that this gentleman was very patient with an old man very patient. I appreciate the service. Appreciate a good job be done and while he was here, my toilet was running water. I asked him. Did he have any parts to own his truck to fix the running toilet? He said he did. He told me the price he repaired it and added to the other price and he done an excellent job with the excellent attitude. I would recommend Roto-Rooter Victorville to anyone.

we called roto rooter about our toilet being clogged…read more they told us it was a free estimate. after he inspected the toilet, he advised us that we needed a new toilet then he charged us $200. which we paid. then he got our permission to go out and buy a new toilet before we knew it, after everything was said, and done, then we owed another $325.00 the receipt didn't even explain what all the different chargers were to equal this amount of money. first, we paid $200, then later it was another $325, without anything being itemized on the invoice. we have no idea of the type of toilet he bought, or any other expenses that were incurred i believe that we totally overpaid for the services, and got taken advantage of. we would greatly appreciate getting some of our money refunded back to us, for the lack of communication, and no breakdown of the different costs on the invoice.

Absolutely amazing service!! I called because of the great…read morereviews and sure enough everything aligned. They had amazing customer service, Cameron came out to take a look at my issue and resolved it right away. Great customer service from both parties and they are very honest. Definitely a plumbing company that I would highly recommend. They are not out to get you for your money, they are very honest. I am so grateful I found a company I can count on for my plumbing needs.

I had a great experience with this plumber. He arrived on time, was very professional, and quickly…read morediagnosed and fixed my leaking problem. :)

I was going to try and tackle changing out the washers on my newly-leaking bathroom sink faucet…read more Glad I didn't. I called Helping Hand Plumbing instead. Ralph had to fight the badly calcified parts just to try and get to the washers. I asked if it would be too late to consider replacing the whole faucet, which they happily agreed to. Not only did he replace the faucet, he replaced the calcified-frozen inlet valves and lines as well as the drain piping under the sink at a very reasonable price. As always, professionally handled all the way, and importantly rare, both Ralph and Rita are two of the most kind and humble people I've ever met.

100/10!!! Fast and friendly service that I don't believe can be beat! Our sink had clogged…read moreresulting in our dishwasher backing-up/leaking and what we thought was gonna be an expensive and timely repair ended up being a quick and painless fix. Beyond happy with the service and price, couldn't ask for more reasonable pricing from nicer people, truly a high desert gem!

I found myself in need of a plumber today and was fortunate to connect with Guillen Family…read morePlumbing. They were able to work me into their schedule, which I really appreciated. From start to finish, they were professional, communicated clearly, and took the time to thoroughly assess the job before providing a fair and honest price. Their knowledge and expertise were evident right away. I was also impressed by the pride they take in their work--their vehicle, tools, and overall appearance reflect a true professional. Highly recommend--this is a 5-star company!

Roy fixed my leaky shower handle and my water heater valve that was not properly installed nor…read morefixed by my seller when I bought my house. He was on time, professional, and very clean. No mess left behind. When o walked in to ask questions my heart was happy to see he covered everything to ensure things wouldn't get dirty or damaged. He did an amazing job, went above and beyond, and the price was perfect. Would highly recommend!!!

My technician Aldolpho was very knowledgeable, professional and polite. I would recommend this…read morecompany.

Like most service companies, this place grossly overcharges for services rendered, so this review…read moreisn't about that, it's about their aggressive sales tactics. Any company that pressures clients into making quick purchases using the "that price is good for today only" gimmick doesn't get my business. The technician that came to my home actually told me they don't need my business and then proceeded to tell me he makes 200K / year, with their sales folks making 300-400K/year. Their prices are so overinflated they can discount services by 50% and still make money. Let that sink in.

Glad I can rely on hitt. Very knowledgeable. Extremely honest. Have relied on them a few times now…read moreand very affordable. Rob is very kind and helpful.

Impressive. Bradley arrived when I was told he would. When…read moreI showed him the issue with the water heater & wall, he didn't even blink. Just confirmed what he anticipated the repair would require, without being patronizing I might add, the got started. Bradley was efficient, professional, polite & personable. The repairs were completed without an fuss or excuses. When repairs were done, he then inspected the system to be sure it was working properly. To top it off, he cleaned up the work area so you can't tell anyone had been there. I am so pleased and thankful for your time and expertise!!! Thank you Bradley!! Thank you Hitt Plumbing!!

Excellent service from start to finish! They were friendly and professional over the phone, gave me…read morea fair price range the phone and when they got here there were no extra cost surprises, and had a technician at my house within an hour. Myles was fantastic, very knowledgeable, courteous, and got the job done quickly and efficiently. It's hard to find a company that's this responsive and easy to work with. I highly recommend them to anyone looking for a reliable plumber!

I met Mauricio the owner at In Shape Gym next to Costco a few years ago. He told me he was a local…read moreplumber. I came home to a leak in my garage the other day and called his office. His son came the next day and repaired it on the spot. Inland Pro Plumbing is very professional and honest. I had a great experience working with them. They take Zelle and Credit Card but charge a small fee for credit card. I will for sure use them again. Hope these pictures and review helps.

Edgar with Mosco & Sons made our Christmas by showing up within an hour of my call to fix our…read moreheating system at our home here in Jess Ranch (Windham Rose) on December 24 (Christmas Eve). We had been without heating for just a few days and our Thermostat was not functioning properly since the "ALL PRO" company supposedly repaired our air/heating June 30 of 2025. (Don't ever call All Pro) Edgar was the BEST! He was on time, polite, knew exactly what to do and fixed our heating system and the thermostat. The All Pro rep, five months ago had wired the system incorrectly and reversed terminal wires! I had to get up every night to reset the heat and the system finally quit. Thanks to Edgar for his professional manner and knowledge and he really was responsible for making our Christmas Merry and warm. His efforts for one hour as it rained outside was greatly appreciated and the service charge was reasonable. Masco and Sons Heating and Air rates a TEN in my opinion due to Edgar's efforts on December 24th, 2026. I would recommend this company to all 35,000 members of the BananaClub.com and all friends and family. Edgar is one exceptional rep and rates a 10.0 himself, (and a RAISE ! ) Ken Bannister, T.B. Top Banana / Founder www.bananaclub.com

My family has been using Masco & Sons for a number of years. I have only good things to say about…read morethis business. Whenever we have needed them they have come out to repair in short order. Their prices have also been more than fair. After suffering through a small fire at my home this last year and having a local flood and fire restoration working on repairs both of my units stopped working. No power to one that previously was working. And the other that was working was now blowing hot air. I was told that for just under $600.00 they would fix the one unit. So of course that seemed great. Air unit still blew hot air after their repair. Other unit that power had stopped to they said was a total loss. I decided to call my own HVAC people, Masco. Turns out the unit with no power, and yes breakers had been checked, had a wire that had been disconnected . Masco did a very thorough check going through attic and ground level. They spent a lot of time really checking, fixed wire that had been undone and charged a vey small amount for all of this. Air conditioner has been working like a dream, no additives or anything, just a wire. This is all documented. For my money and piece of mind the two HVAC companies up here that I would use again and recommend to anyone are Masco & Sons and ACPlus/Matt.

Every encounter I had with a company representative was great; Rebecca, who took my call, Devin who…read morecame to conduct the inspection or complete the work, Abraham who helped with running the numbers. The customer service was top tier. I will definitely be contacting them when I have any other issues.

Excellent service. Nathan is great -- very good at communicating issues and complications -- there…read morewere never any surprises. I also appreciated that he tried to get us a less expensive but effective option until it became impossible when we discovered we had a sinkhole forming -- in this case, the city was right -- we needed to replace things to meet city codes (and for our own safety!). The solution to my septic plumbing ordeal began when I called Cisneros Bros. in the middle of the night meaning to leave a message, but surprisingly, after several calls (accidentally called several times in my stress) an actual person answered the phone. Nicole (who answered) must have guessed it was urgent even if after hours. The next day, I met Nathan Knapp who walked me through every single step the crew would take. (Thank you crew!). I was helping my parents with this -- their septic tank broke into a foul river of waste in their front yard. Neighbors called the city for help, we were cited to fix things immediately, and almost $18,000 later it has been fixed. I could not pay ANY company this amount without understanding what in fact they were fixing, how, and the different options. Apparently for many decades, we were not meeting city codes (we didn't know until this septic tank disaster). The cheaper options to "fix" the septic mess weren't really an option because the city citation did not allow the cheaper fixes, but also because we truly needed a major fix. Nathan and the crew (Jeff, Victor and Rogelio) were super hardworking at pumping out the tank and Victor luckily spoke Spanish who could better explain things to my dad. It's hard to pay a bill like this, but I recognize the value of it -- it was necessary, and I really don't think it would have been cheaper or done better by others. We passed the city codes with flying colors and we don't have to worry about a sinkhole or wastewater mess. So glad to have have a brand new seepage pit, new outlet lines etc.!

Miguel is the technician that help me out with the garbage disposal and plumbing issues i had here…read morein my home at Wildomar. Very professional and subject matter expert! great service!

We needed a new gas water heater as ours was old and the pilot would not light up anymore…read more Vincent F. was our assigned plumber....he did a terrific job and completed it with no issues. He also showed us how to trouble shoot and maintain it like how to restart our pilot and draining our tank a couple times per year. He was professional and very knowledgeable.