Extremely rude, disrespectful and unprofessional. They blame you for their mistakes and blame it on miscommunication and language barriers but they aren't an issue when they're overcharging. Had an issue with them and talked to the owner to try and come to a solution but she only blamed me and became egotistical, wanting me to take the fault. Overall would not recommend at all, for the price you get charged the work is not the best and to top it off the customer service is 0/10. read more

I was told it was $50 for a full set then once I said I wanted almond shaped nails he then said they were $55 which doesn't make since why should the shape of the nail cost more. There was only one other person there and nobody waiting and he was just such in a hurry. All but 2 of my nails are crooked. I mentioned that too him and he said that he wasn't done filing but they still looked the same after he filed. Definitely never going back. Horrible experience read more

Horrible service my mom went in with a picture, thing she always does which makes it easier due to language barrier. The lady did not even do nothing even close to what was on the picture, my mom also got a pedicure never showed her the prices they did it and it was so bad they cut her nails so short and they charged her the most expensive one. The worst part is that i have been a customer for years, my mom gets her nails done once in a blue moon. I went with my mom so we can get them fixed And instead of saying I'm sorry I can fix it she kept trying to excuse her self saying it was my moms fault she kept saying I told her to pick a color, I was like and did she? She said no I was like then how did we end up with a French ? She started getting agitated and rude and I reciprocated since all I wanted was for her to fix them but she kept trying to have my mom admit it was on her. The worst part it was the owner read more

Queen Nail and Spa - The result - Nail Salons Near Me - Santa Maria, California

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Love my Christmas nails, thank you Angel. She allways did the best nails. Like I said before, I can get something from the internet and she can do it exactly read more

Queen Nail and Spa - The best nails ever - Nail Salons Near Me - Santa Maria, California

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Andy did an amazing job!!! Fast and efficient overall great job I was very happy & satisfied with my set. Will definitely be going back. read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

Summer and Tiffany did an amazing job on my pedicure and full set! The staff is great and very nice. They're the best! Angel is the sweetest and has done a great job with the salon. read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

The service was ok but they definitely over charge you. On the wall the price for a pedicure w/ gel is 28. When I asked he told me 33. I also got a full set , medium length, one color. How tf my total come to $88 . And he cut the shit outta me w/ the drill ! read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

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Always on point and friendly.. I love the vibe how they treat each-other like family and they get along and laugh. They helped me fix my nails that Q nails messed up and didn't compare to what I showed that other nail salon. I love this place and I think I need to stop trying out new places and just stick with this one because no other nail salon can compare. I always get my money's worth here. read more

Queen Nail and Spa - Helped me fix my nails that Qnails messed up. - Nail Salons Near Me - Santa Maria, California

My nail lady from sky nails now moved here at queen nails. All for Angel if u want your nails done right!! She never disappoints read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

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Very rude, left my brows so bad and even one thick and thin never coming again i do not recommend

PERFECT!! I came in needing old acrylics taken off and was wanting a new set, the lady suggested Dip color which I've never tried before but said it's the same price so I went for it and I'm Soo glad I did. First of all she was super quick getting my old acrylics off and it was waaayyy less painful than when I do it myself. Plus the Dip was soooo much faster than getting acrylics done. I am very satisfied with how it turned out. Cost was $40 (which included getting my old nails off) read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

I showed them a picture of how I wanted my nails and they did such a HORRIBLE job the nails look chunky, some are bigger than the others and the design I wanted does not look right the lines don't match up. I have prom tomorrow night; this is the first and last time I'm coming here! It's was $55 for this SO NOT WORTH IT!! read more

Queen Nail and Spa - This is what I wanted and they did a bad job with the design - Nail Salons Near Me - Santa Maria, California

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I am very unhappy with the way my nails turned out. From a distance they look ok but then you really look at them and you're like oh god, you paid money for those?! I was first told my nails would be 40. And then when it came time to pay they were 50. Which I felt was very unreasonable considering the quality. Anyways the Guy who did my nails name was Tonn I'm pretty sure. I kept having to correct him and tell him what to do so I will not be going back here again. However my friend got her nails done by a lady sitting right next to me and she did a way better job. Please help your employees. read more

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FIRST AND LAST TIME GOING. I didn't like their customer service. No talking, they're more for the money. Not trying to be racist, but just because they're Asians they think they're good at manicure and pedicure. Sorry but 50 bucks for manicure and pedicure was a lot, and they didn't even do it well. Their facilities are so bad and dirty. read more

I have been coming here for months & didn't have any problems until I went last week. The guy who was doing my pedicure cut me with a dirty drill while taking off my gel. I was bleeding & he didn't even stop or apologize. My foot hurting all day & all night and swelled up so I went to urgent care the next day , and they said I got cellulitis from getting a cut from a dirty tool. Please be aware of this when going there , because clearly they are not clean. This was horrible & the worst pain I've been in. read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

Always happy before I leave! The service is great, friendly staff, and my nails are always how I want them! Highly recommend Angel. She does the BEST ombré & perfect shaping ! read more

They did amazing on my nails!! I needed all black nails for a wedding I'm attending and they went beyond my expectations! I usually just get coffin shaped gel acrylic which is what I did today but the sweet man who I believe is Kevin (I could be wrong) asked if he could add some glitter to make my nails look a little less "bland" if you will. I agreed and he decided to do a classy glossy black and silver/black glitter and I am so happy! The coffin shape is the best shape I've received from any nail salon on the central coast. The man who did my nails was so sweet and did an amazing job! In the photos I do I have dry cuticles but that is all my fault and the salon didn't do anything bad to them. Just an FYI! :) read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

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I went to do my nails there a few times and the last time I did, Two of toe nails got a bacteria infection. Please do your research and beware !! read more

Dishonest thief. Intentionally charged a larger tip after providing painful mani/pedi. When she was informed that her fast, aggresive filing of the nails was painful, she could have cared less. Her file kept poking and she laughed when the pain was obvious. A 20 minute manicure and pedicure is impractical, yet she finished in record time after stabbing 3 times and filing healthy skin. A tip was not earned yet she was told $3, she charged $13. This wasn't noticed until after departure. read more

First time customer. Kim did a great job on my full set and eye lash extensions. But it's best to make an appointment; it's always busy there so you know it's good... But it only last for a week. Nails started cracking and 3 of my eyelashes extensions already fell off.... Went in for a touch up my eyelash extensions on Thursday and the next Friday their already falling off. Waste of time and money. read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

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I always get my pedicures here and they are always bomb. I got a full set here today and she did such a good job she is the owner Kim I believe I was in and out I'm an hour great service and my nails came out so bomb! read more

Queen Nail and Spa - Love it how they are not thick and uneven - Nail Salons Near Me - Santa Maria, California

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They are taking wonderful covid guidelines and very friendly! I recommend their pedicure! Help support your small businesses!! read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

My Experience at Queen Nails and Spa was good.I called and asked for Kevin a lot of my friends recommended him.I was always wondering why they told me so much about him so I went. I called 2 days before and I asked for Kevin and they told me what time and I was all set. Then when I went he was really nice he takes his time on your nails he does the shape you want and I just wanted simple nails but he said that if I wanted to glitter and he did some lava glitter It was really pretty and when he said the price I was amazed on 35 and that's for full set. So after all I liked my experience and I would come here again. Just that I really did not like that they didn't have bathrooms well when I went they didn't but after all I Would go there again. read more

First time & last time i go here. My nails have never look so bad. My finger nails don't even match theres longer ones than other ones then they didn't even bother cutting my cuticles because i had to ask for them to be cut? Ive never had to ask anywhere else. Okay then i went back to fix them because I noticed he cut all my real finger nails expect for one & the guy kept saying that it wasn't my nail. Anyways i went back and tried getting them fixed BUT they look the same. Only reason i even went was because i had a gift certificate. Will never return. read more

It looks like the owner read the bad reviews and made some changes. I had a wonderful experience with Alex. I got a deluxe pedicure and a full set. The pedicure was relaxing and everything was clean and sterile. Alex did a great job on my nail art on both my toes and nails. I will be back in 2 weeks for a fill. One word of advice, the stations were clean but the rest of the salon needs a good deep cleaning. read more

Queen Nail and Spa - Full set with gel polish and nail art - Nail Salons Near Me - Santa Maria, California

Deluxe pedicure is very relaxing and refreshing! Strongly recommend for those always on there feet. Xx read more

I wish I could give no stars for this place. Came in for a pedicure for the first time and was sorely disappointed. Sat in the chair for all of 5 minutes, and was told afterwards by my girlfriend that steps were skipped and corners were cut. Would not have paid $5 let alone $25 for the service preformed. When it was all said and done the person paying for our group was overcharged (unbeknownst to me) and we ended up paying $135 for a service that should have cost $100 total (including tip). Overall I felt taken advantage of. The service preformed hardly went above me taking a toe-nail clipper to myself for 5 minutes. Don't go here. Seriously. Just don't. read more

Horrible!!!! First of all my tech was buying stuff on amazon waiting for her to start. My nails we not up to par and wasn't even given a full manicure! After out pedicure we were HORRIFIED!!! There were ROACHES EVERYWHERE! They were crawling under the pedicure chairs and pillows to the chair read more

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The most horrible place to go in Santa Maia ca!!!! They are so rude and unprofessional they did a really bad job, they don't know what they do! Do not go to this place! read more

Recently under new management for about a month now but I've been coming here for years! Kim is the new owner and she did a beautiful job on my nails! She was very patient with me since I couldn't decide what color I wanted. I ended up getting a champagne color with rhinestones on two of my fingers for $40 not including the tip I decided to give her because of her great job. My sister also got her nails done but got French tip with the same diamond design read more

Queen Nail and Spa - Glitter champagne and French tip with rhinestones - Nail Salons Near Me - Santa Maria, California

Customer service is very bad. Some of the workers are so rough and they don't communicate. They don't know the meaning of "customer service". read more

Lydia did my set I only go to her love going there.....they do need to dust around though.....but good at what they do read more

Queen Nail and Spa - Lydia did my nails she's the only one I go to love love how she cares for my nails she's gentel when doing my nails - Nail Salons Near Me - Santa Maria, California

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I am giving one star because I can't give less.The first time I got a guy that was really nice and did a pretty decent job. The second time I got another guy that was rude as hell, but did a pretty good job. Whats 40 minutes to tolerate... was my thinking. The last time I went here I got a guy that was SO INCREDIBLY RUDE that I just walked out and he didn't even do a good job. I came in for a fill and when I asked him to clip back the lifted parts of the nail, he got really snotty and rude with me. I told him that I usually always have that done without even asking, its pretty normal, and that I am a licensed hairdresser as well and this is how I wanted it done because otherwise they would lift off the next day, since I use my hands a lot. He had the nerve to tell me he didn't want to just fix someone elses work, and if I really was a hairdresser that I would know he wants to do a whole new set instead of just a fill - because he could charge $28 instead of the $20 for a fill! WTH!!!!! I was so ticked, after he finished putting the acrylic on and buffing, I got up and left. Normally I leave a $5 tip or more, but 20 minutes with this jerk, he should have paid me to tolerate him. Clearly I didn't tip him and would never go back! RUDE RUDE RUDE AND BAD WORK!!!! I went home and spent the next 20 minutes fixing them and finished them with glitter polish to hide his flaws!! Go to a nail tech that deserves your hard earned money because they know the value of CUSTOMER SERVICE and treating people kindly! read more

I will NEVER go back to this place again. Very unfriendly and unprofessional. He did a horrible job, and topped it off with bad service, never even said "hi my name is...". He spent a total of 5 minutes on my cuticles, painted the cuticle with polish, and didn't apply enough coats. The shop itself is very dirty (dusty and trash everywhere). I didn't get up and leave because I was with a friend but needless to say, I will never go back or recommend. Price of this mess was $25. read more

Queen Nail and Spa - Paint on my cuticles!!!The guy did this mess. I could have done a better job myself - Nail Salons Near Me - Santa Maria, California

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I don't like arguing so I'll just say it through here. Today I received one of the worst services ever. Not going back read more

Queen Nail and Spa - Half painted nails - Nail Salons Near Me - Santa Maria, California

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I went in to get my nails taken off and I'm pretty sure it was Kim who literally made 5 of my nails bleed. She kept trying to shove a nail tip in between my nail and the acrylic nail. I kept telling her it hurt and she didn't really seem to care. Horrible place. read more

Queen Nail and Spa - Ouch - Nail Salons Near Me - Santa Maria, California

When I came in, I was greeted and treated nicely but that all changed when my technician saw that she had to take my acrylics off. She was very rough and upset, even though I called ahead of time and said I needed my acrylics off. You could tell she wasn't comfortable taking acrylics off and instead of having someone else do it, she aggressively took mine off, and gave me this horrible manicure. The picture taken is only 2 days after the manicure. I would never come here again. read more

Queen Nail and Spa - Nail Salons Near Me - Santa Maria, California

I always go here for my eyebrows and i usually get them done by Kim and she is literally the best ! I have never been unsatisfied with the way they come out. read more

Thomas is so awesome he made my feet so soft! Lam is also great. Love this place. Will definitely come back. Very clean and comfortable too read more

Queen Nail and Spa - They care to your every need! - Nail Salons Near Me - Santa Maria, California

New customer, and I have been returning every time I've needed services. This place to me has the best value for your money and I always leave with good quality work. The staff are always friendly and hard working, the establishment is clean and well looked after, and they always have business which is a pretty good sign. Also the staff are funny and not all stuck up. Not very long waits, and eyebrow girl is on point. Overall I was happy with my service and a ill continue to return to the establishment. read more