The service was horrible!!!!! I had an appointment to have a manicure and pedicure prior to going on vacation. The pedicure was ok except the polish on my toes was messy and on my skin they didn't clean it up. They started the manicure and started to rush so much that while filing my nails she cut 2 of my fingers enough to draw blood. Another person came in and she went to take care of them and said someone would continue mine soon I waited 40 min. And nothing! She then came back and was again rushing. She had all my nails in different shapes some rounder then others. Her son then tried to make them more even and said they were really busy that day. I don't believe that's a good excuse for such poor service 3 days later the polish was chipped off!!! read more

This manicure is well over a week old and I'm not easy on my hands. I'm constantly cleaning, cooking, washing dishes, washing kids, you name it. Not very often do you find a place that does no chip manicures with NO cracking, no peeling, and no chipping whatsoever at the tops by this point. Jenny did my no chip, she does awesome manicures. Ben,Hannah, and Jessica are amazing at acrylic nails, and designs. Cindy for the pedicures!!! The salon is beautiful, clean, classy, and I love the girly music they play. I also love all the ladies who make it a great place! read more

Queen Nails - Nail Salons Near Me - West Chicago, Illinois

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The nail tech rushed my nails, I went here for dip powder and after 2 days they were all chipped and top coat peeling off. I went back 4 days later and the owner had someone else fix my nails so now I'm walking around with 2 different shades on my nails, just a bad experience. read more

I've been here a few times and had good service. My most recent dip peeled off the next day though. It seemed like the wrong type of top coat was put on read more

This was my first and last time I'll ever visit this salon. Don't get me wrong the nail salon is very beautiful and very clean. The problem was the customer service a man was doing my nails he was lowkey rude. I got French tips and they didn't looked cleaned. read more

Just the Facts: They charged me $10 more than what they said over the phone for my pedicure. The water was room temp. at best. I didn't receive any foot or leg scrub. I did not receive a leg massage and only a short foot massage. The massage chair felt good. I received one coat of toe nail polish. The toe nail polish has already chipped, not even a week old. Finger nail gel polish does NOT match the toe nail polish...same brand/same color..and they don't match! I did not receive a hand nor a forearm massage. Technician gave me an uneasy feeling. She seemed angry. I didn't appreciate the way she used the back of her hand to flick/slap me when it was time to change which hand or foot she needed to work on. It was beyond inappropriate. I paid more than I've ever paid for a mani-pedi. I think they should remember...there's a salon on every corner. We have lots of choices. read more

Jessica is a straight master artist. I showed her the vision and she executed it. So beautiful I'm in love with my nails. She was gentle and detail oriented and helpful. Ugh I love her amazing work. I'm so happy. She is so chill and nice and the vibe was amazing. She didn't discourage me or resist any of my requests or preferences. She did what I asked and went above and beyond. And the end result speaks for itself. read more

Queen Nails - French tip, oval shaped, long nails, nail art - Nail Salons Near Me - West Chicago, Illinois

First of all I made an appointment for myself and 2 of my friend to get our nails done i asked for 2pm. I asked over the phone if it's possible to change my almond shape nails to a coffin shape she said yes. We get there a few min before 2 so we patiently waited until a lady asked me if we were the 2pm appointment and we still had to wait an extra 30 min until one of us were seated. Just seemed unorganized, they took me first I was getting a fill and I asked again if it's possible to change the almond shape to a coffin she said yes. The lady only shaved off the top nail polish off and left. Before she left she said that's all she does and another lady would take care of it. Alright a little weird but ok. Waited another 10 min till they made me move to another table to this different lady she asked me what I wanted and I told her she gave me a weird look and went to grab her manager who said she can't change the shape of my nails or else it'll look weird. I'm not confrontational so I said ok that's fine and kept my almond shape. I wanted a Matte purple French tip on one hand and a mint green on the other. First of she only did one coat and did a shiny top coat. Again I'm not confrontational so I didn't say anything the only thing I did say is if she can clean off my nails from her using a acetone to perfect the French tip which she looked annoyed by. So I felt bad and didn't say anything else. After my nails they gave me a hand massage which was great until she started to press really hard onto my palm which hurt so much. I got my nails done june 15 at 2pm it's now June 18 and my nails have been chipping on my right hand!! They are gel manicure! I paid 50$ plus a 20$ tip I honestly regret tipping now. I mean for the price I guess you pay what you get so tread lightly also sorry for the typos I'm typing this over the phone. I would like to update and say that they were very unprofessional one of the lady's hung up on someone over the phone all the lady said was "hello?" Then another lady called she answered she asked about the pedicure and she said she a little "difficult" idk what that means but ok I'm listening to call this because they had her on speaker. When the lady asked for the clients name a man who worked there said "Karen" they just seemed childish and unprofessional. read more

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So happy to find this little gem of a nail salon! I live in Chicago but was waiting on my son to finish class out this way. This place is clean, workers are kind and take their time. Prices are reasonable. Highly recommend you give them a try. read more

Queen Nails - Nails - Nail Salons Near Me - West Chicago, Illinois

Been coming here for years.... always quality service from them. Hannah is a wonderful leader and Angel does so well with my nails and is so personable! would highly recommend this establishment! read more

Private boutique. Rodney gave me a pedicure while Kelly gave me a manicure. Usually I don't enjoy pedicures, but I felt like a Celebrity Movie Star having 2 beauticians working on me at once! The leg massage was one of the best I ever had and poor Rodney had to clean my dry heels twice. He reminds me of my Dad... if my Dad were Vietnamese... because he's real chill but passionate about his business. Rodney and Kelly own the salon and delivered a very high level of personal service. Don't rule out this nail salon just because it's in a strip mall and next to a laundromat. The service was top notch and I feel relaxed. Peace y'all. read more

Queen Nails - I bring my own polish because I like to be able to touch up my color next week. - Nail Salons Near Me - West Chicago, Illinois

Best nail salon ever! Totally worth the 30 minute drive and will be coming here again. I have shown them a picture and gave me exactly what I was expecting and even more :) My boyfriend got a express manicure and he absolute loved it. read more

Queen Nails - By Hannah - Nail Salons Near Me - West Chicago, Illinois

This is so embarrassing and nothing like the picture I showed. Why are they so flat like that???? Their pics from IG of their nail work they do are really deceiving. I'm so upset. If anyone knows a place that does good work, please send over to me. Lol. read more

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I went in today to have my no chip removed and to get a manicure. The entire process was unpleasant. The lady that was working on my nails didn't seem to know how to properly remove my no chip polish, another lady then stepped in to assist and show her how to. Once it was time to put on the new nail polish I showed her the picture of the one I wanted which she chose one that wasn't even close to it. I tried getting up to choose my color but she said no I got it. Not a good experience read more

Queen Nails - You can see the bubbles and it's not very clean polish job. - Nail Salons Near Me - West Chicago, Illinois

Love the work they've done. Very detail oriented. Always get the design I want done. So nice and friendly. Highly recommend

Quiet nail salon in West Chicago. Ronnie did a great job with my pedicure: massage for the scrub AND lotion was a nice touch. Warm towel was relaxing combined with excellent massage chair. Plenty of stations to bring a friend. Reasonable prices--$25 for pedicure. read more

I have been coming here for over a year and I am always very happy! They can do any design, everyone is good. I even take my boyfriend here for manis and pedis. They are very accommodating and always very friendly people. I recommend this salon to all my friends and everybody is always very happy with them! read more

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Great service!! Hanna dose an awesome job on my nails !! Nice and friendly staff members

I brought my 15 and 18 year oldd daughters to this place to get a nice nails and all they get was a horrible service one of my daugters even have hair in one of her nail she ask the lady to fix it but she got mad and made it worst at the end read more

I asked the nail tech to shorten my nails while he was doing them and he shaved off barely anything. He also made the nails on my left hand incredibly longer than the ones on my right, to the point where it's extremely noticeable. Never coming back here and do not recommend anyone to try this place out. read more

Really great job on my dip powder nails.. and quick too! I've been looking for a place to go to every time since I've just moved to a new area and I think this is my new spot. One star off because they don't have enough techs for the demand they have. I made an appointment and I was waiting for a good 30-40 minutes after, along with others who made appts. But they did reimburse me with a discount so not too bad. read more

Queen Nails - Dip powder nails - Nail Salons Near Me - West Chicago, Illinois

Just went there to get my nails done and could not be more happy with how they turned out! Hannah did them for me and I absolutely loved them, they turned out perfect! I would 10/10 recommend going here if you're looking for a place to get your nails done!!! read more

Queen Nails - Nail Salons Near Me - West Chicago, Illinois

Clean salon , friendly and very talented nail technicians . Ask for Hannah , she is the best ! read more

Queen Nails - Disney Nails - Nail Salons Near Me - West Chicago, Illinois

My nails were good but the service was terrible. The guy was not very accommodating and I felt uncomfortable asking questions. I won't be back. He also used his long nail to push down my cuticles on the sides. read more

Love love love this place! Its a very clean and friendly environment and im always beyond impressed with my nails

In the middle of doing my nails (I think her name was Jessie) she stopped & took another customer to wax her eye brows. She never asked if it was ok with me. She told me I'll be right back, I responded no I need to go. She responded I'll be right back. She did not return for 15 minutes. I received a text message asking if I was pleased with my visit? I responded no. The response text was a generic cookie cutter response saying to call so they can fix it. I responded you may call me to discuss further & never heard a thing read more

They are Super clean everything they use is so clean it comes wrapped and new.I love it so much.

If you're looking for a new salon, I would definitely recommend Queen Nails. They pay attention to every detail, are creative when it comes to designs and overall they are generally honest, nice people. Jessica did my no chip manicure today. I cannot speak more highly of her. She is super gentle and does great work-she takes her time and always remembers how I like my nails. They have so many dip powders and gel colors to choose from! Ben gives awesome pedicures! Hannah can do any design you show her. I have definitely found my new salon. 5/5stars!!! read more

never been to this place. only went to get my acrylics off. a male that works there helped me however he pulled at each one with a tweezer and slipped another plastic acrylic nail under mine to make it loose. and to top it off sanded it down to take off the glue, which is still there. unfortunately my nails are now uneven and terribly damaged. now having to search ways to restore damage. unbelievable. read more