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    Queen's Island Urgent Care

    2.6 (78 reviews)
    Open 8:00 am - 8:00 pm

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    Waiting for the doc in this large, clean, calming room
    Lia M.

    Let me just start by saying that I am SO very reluctant to write this review because I don't want this place to be blowing up the next time I'll inevitably have to go... HOWEVER, when you have this high quality of care like we did, you just HAVE to share... *Especially* if you have children and are desperate for them to be seen by a doctor with an issue that isn't urgent enough for an ER visit (and bill) but urgent enough that you won't sleep until you have answers and meds or remedies for their symptoms... Why, YES! I AM that type of mom! #neuroticmomandnotashamed Besides, taking your kids -or yourself- to urgent care is safer than googling your symptoms... cuz an ingrown toe nail eventually leads to some rare type of cancer and you could only have 3 days left to live!! Yeah, don't Google... just drive to Queens Urgent Care in Ewa. Perhaps call ahead to ensure that they're still taking patients that day. That's what I did as we were turned down from QIUC Pearl Kai for high volume of patients. So as not to make the drive and risk to be turned down a second time, I called and spoke with a lovely woman named Jacky. She assured me they could take us but informed me that there could be a wait as there was only one doctor on site at that time. While I'm not super ma'a to the newly developed Ewa side, satellite navigation a.k.a Google maps got us there with no problems. Upon arriving, the establishment looked closed despite it being 6:45pm and they close at 8pm. If this is around the time you'll be heading there, fear not! For through the double doors of the building and to your immediate right down the hall is the entrance to the clinic! Catherine and Jacky greeted us and not only were they kind and professional, but they were also very compassionate for our situation. We were there for our 4 year old with our 3 month in tow. They made my daughter feel special instead of treating her like a walking illness and they offered to contact me when it was our turn so that I could step out to nurse my newborn. It's not pleasant having the need to go to an urgent care clinic- especially for your child, but if you find yourself in that situation, you won't find Aloha spirit at this level anywhere else. When our room was ready, we went in and were quickly seen by a nurse who took my daughter's vitals and info. The wait for the doctor was not long and he was very gentle and thorough. They ran tests for the flu and the results were ready within 10 minutes. Upon receiving the results, we were prescribed medication for her symptoms, a doctor's note for her school for return and discharge papers. Before leaving, they gave my little girl stickers and a fun little bracelet for being so brave for the swab! She was ecstatic and even left saying "I had fun, mommy!" From the mouth of babes... Though I do not share my child's sentiment, I for sure will not go to any other urgent care location. The staff is amazing, the clinic is spotless and the entire establishment looks brand new. The seating is ample and parking was not an issue at the time we went. Mahalo, Jacky, Catherine, doc and staff! You guys are great and though I do not hope to require your services any time in the near future, I will be back... eventually... but hopefully not for a while!

    Park here for in-car covid testing

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    1 year ago

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    1 year ago

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    1 year ago

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    5 months ago

    Family seen, high quality care and great staff for a busy clinic. Straight forward and answered questions, appreciated visit.

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    2 years ago

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    4 years ago

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    2 years ago

    Again got here at 6:25pm and they turned me away even tho the closing time stages 8pm

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    2 years ago

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    2 years ago

    The wait is long however despite the wait I always walk out of this clinic with the appropriate care that my kids and I need!

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    3 years ago

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    5 years ago

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    3 years ago

    Says they are open till 8pm arrived at 617pm to find they closed at 5pm today 9Feb2023

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    1 year ago

    doesn't answer any phone calls been calling them for almost 2 hours and no answer just says not available

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    4 years ago

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    3 years ago

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    2 years ago

    Friends spilt her eye brow open surfing and we took her here and they stitched her up good. Mahalo!

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    4 years ago

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    4 years ago

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    4 years ago

    I didnt care for our experience here. The check in process was SO SLOW and unorganized. And the receptionists Lack professionalism

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    Review Highlights - Queen's Island Urgent Care

    The MA and Dr were both professional and did what they could to help me.

    Mentioned in 5 reviews

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    Straub Benioff

    Straub Benioff

    3.2
    (67 reviews)
    2.1 mi

    12-23-2025 Today I had the pleasure of an office visit with Kylie Tanaka, PA and Mely her Med…read moreassistant. This is the first time I could not get an appointment with my regular doctor. Since it was a pre-op clearance, Mely performed an EKG with a portable device she could wheel into the examination room. Next Kylie, PA actually looked into my ears, mouth and felt my stomach which my doctor has never done. She went over my blood pressure, temperature and EKG readings and told me which meds to stop taking one week prior. She sent me down to the lab for blood and urine tests after. I was happy and impressed that both ladies were both kind, thorough and very pretty plus easy to talk to. I was told if I don't get a call, that's good news and I'm cleared for surgery.

    This was my first visit to Straub Urgent Care, Kapolei. I am so happy I chose this site. I waited…read moreabout 1 hour to be seen, among a packed room waiting for urgent care. Receptionists were patient and explained all the paperwork needed. I was screened by Mille, who was very professional and friendly. She asked about my symptoms and explained the test she would perform. I returned 40 min later as instructed for the test results. Dr. Gomez then spoke to me about my test results and my choices for medication or wait to see if I get better with the over the counter medications I was already taking. She was very kind, professional, and ensured my lungs were clear of congestion. She spoke in detail about my tests and ensured I didn't have any questions. she wrote a note for me to give to my employer as I would be out sick for 5 days. I appreciate her thinking about that as I may have forgotten to ask as I had a terrible headache. thank you to Dr Gomez, the nurse Dawn, and Mille for my care today what a wonderful team. also the waiting room was large enough so people were not in close proximity to each other. there were masks available and plenty of kleenex and hand sanitizer.

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    Lobby/waiting room
    Lobby/waiting room
    Straub Benioff
    Straub Benioff

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    MinuteClinic at CVS

    MinuteClinic at CVS

    3.2
    (32 reviews)
    6.9 mi

    I had no idea this place existed! I mean I saw it when I walked into Longs but had no idea until I…read morecalled a doctors office to ask them if they do earwax removal. My ear was itchy nonstop and thought maybe I needed some cleaning. They recommended that I call Longs. What?! They do that? Looked it up and sure enough... it's an easy process, could make a quick appt through the app or something even could be waitlisted if you want same day. I was able to get in the following day. A RN called me into the office and asked me some questions. After that, the Nurse Practitioner called me into another bigger office to check me out. I had clean ears after she checked and I had an ear infection. She prescribed me some me ear drops and I was on my merry way. Super convenient and easy. Wish I would've known about this place rather than going to the urgent clinic in which I waited 4 hours! The NP was super thorough and the place is clean.

    Actually ridiculous. I went for a DOT physical which i get every 2 years. Nothing has changed for…read moremy medical history!!!! NOW all of a sudden i need a doctors note stating it's safe for me to operate cmv. This is my 3rd DOT physical ive needed and never needed this So i pay the $122 and then ANOTHER $36 for a "follow up" to bring back signed paper work that i didn't even need to have !!!!!! No one disclosed another charge would be needed to return signed documents !!!!!!!

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    MinuteClinic at CVS
    MinuteClinic at CVS
    MinuteClinic at CVS

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    Alohi Clinic

    Alohi Clinic

    5.0
    (14 reviews)
    4.5 mi
    Certified professionals
    Free parking

    My other half needed a PCP, although he already had one, I wanted to find a more updated one. He…read morewas previously going to the same doctor as his dad and I never felt comfortable there. It was always crowded, super long wait and I barely understood the doctor. I finally took matters into my own hands, looked online and found Alohi Clinic. Although I can't speak from first hand experience with the appointment, my other half had no complaints. But what I can say is booking online was easy for me and when I had to adjust times, calling was just as easy. There is a code to get into the building, which they give you, and the waiting area is a good space nice cool and quiet. They offer services like facials, hair removal, etc. but they also are an internal medicine practice so you can come for normal PCP stuff. It's pretty great. The wait is quick, the front desk is friendly and the office is clean. So far it's been great with this clinic and I'm glad we found it.

    My husband and I honestly can't say enough good things about Dr. Coelho at Alohi Clinic. It's been…read morea long time since we've had a primary care doctor, and I didn't realize how much I was missing that sense of genuine care until now. From our very first visit, Dr. Coelho made us feel completely at ease. He's incredibly knowledgeable and thorough, but what really stands out is the way he takes his time to explain everything clearly -- not just the "what," but the "why." You never feel rushed or like just another appointment on the schedule. There's something about the care he provides that feels personal and comforting -- almost like being "at home." That's hard to put into words, but it truly makes a difference. For the first time, I can honestly say I'll never dread going to see my primary care doctor again. If you're looking for a physician who combines professionalism, compassion, and genuine connection, I can't recommend Dr. Coelho at Alohi Clinic enough.

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    Ample free parking. Located on the 3rd floor Suite 306/308.
    Ample free parking. Located on the 3rd floor Suite 306/308.
    'alohi is Hawaiian means radiant, brilliant, shinning, or bright.
    'alohi is Hawaiian means radiant, brilliant, shinning, or bright.
    We use 3D body composition scanning, to assess health risk and calculate weight loss goals with accuracy. No more guess work, just results!

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    We use 3D body composition scanning, to assess health risk and calculate weight loss goals with accuracy. No more guess work, just results!

    Queen's Island Urgent Care - urgent_care - Updated July 2026

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