This place deserves 0 starts for their professionalism and customer service. I have been requesting…read moreresults for over a month, through fax and phone calls. No one has ever answered the phone and I tried all extensions. I have had to reschedule dr appts due to not having reports. Save your time and go somewhere else!

Terrible service. On two occasions they delivered blank CD's that were supposed to have X-rays, my…read more72 yr old mother with two broken arms lost two Dr appointments. When I went back for a third time to discuss the situation they admitted there was nothing on the disk and when I asked for a reimbursement they refused. Not to mention the attitude as if they did nothing wrong was disgraceful. Would not advise anyone to go here. Oh did I mention you have to pay out of pocket $120 because they don't know how to negotiate with insurance companies. Scammers!

Pretty easy trip to get blood drawn. I needed to do a fasted bloodwork, so the regular morning time…read moreslots were taken up, so I picked a 5:40am time. Yes crazy early but other option was to go another day or location and so it shall be. I made the appointment the day before, I had my printed lab work slip, I was signed up for text alert so I clicked the text saying I am here at the building. Easy check in process and I barely sat down before they called my name. The phlebotomist did a great job and I was out pretty fast.

Gloria is great! I went in 2 times. The first was fine. They saw me right away…read more The 2nd time I went I just went to drop off a sample and waited a while to be called back. But overall it was quicker than other places. Some other people there were not happy with the wait but there were only 4 people working.

I came in for some lab tests with an appointment…read more The wait was still very long despite my appointment, which sucks when you have to pee and haven't eaten in 12 hours. The staff are pretty rude and unhelpful at the front desk. They really force the kiosk check in, which doesn't identify the appointment I previously made. The best staff member was the woman who took my blood. She was brief and accurate. No pain and she took good care of me. The bandaid came off by the time I hit the door. I'll likely be changing locations because this runs slow.

Waited 5 days for results; received an email: results are available. Sign on patient results to…read moreread no test available. Dennis

I visited the Cooper City location of Gastro Health as a patient of Dr. Adam Lessne. He was…read morerecommended to me by a work colleague and I am very pleased with my experience with him and Gastro Health. Screening for colon cancer is recommended at age 45. If detected early, colon cancer has a 91 percent survival rate. Starting as polyps, colon cancer grows slowly over 10 to 15 years. It often presents with no symptoms in the early stages which is why screening is so critical for early detection. Getting a colonoscopy is something I have been putting off for years. If I knew how easy and painless it actually is, I would have done it much sooner. I was able to see Dr, Lessne for a consultation where he went over my medical history and decided if I was a candidate for the surgery center next door which is South Broward Endoscopy or if I needed to go to the hospital. Fortunately I was given the go ahead for the surgery center which is much more convenient and cheaper, He prescribed me the prep and about a month later I went for the procedure at South Broward Endoscopy. The night before the procedure I took the prep starting at 6 PM and the second half at midnight. I didn't get any sleep but I could have worked the day I started prep. I arrived early in the morning, checked in, and waited a short while before being taken back. Everything was explained to me by the nursing staff in a caring way and I was visited by the anesthesiologist who told me they would be using propanol which I was happy about. The IV was started and I was wheeled back to the procedure room. The last thing I remember was feeling a little fuzzy and then I was waking up less than 30 minutes later. I had no pain and I remember nothing of the procedure. I actually felt great. Dr. Lessne stopped by to tell me everything went as well as it could possibly go, I didn't have any polyps, and see you in 10 years. I got dressed, they gave me crackers and juice, and I was on my way. Even though I felt fine I still had to have someone drive me to and from the procedure. I am so glad that I had my colonoscopy performed by Dr. Lessne. I felt like I was in skilled and caring hands from start to finish. I know some people choose to use Cologuard but the high error rate was not for me. As many as one in ten tests will not detect polyps or cancer. Of other concern was the fact that my insurance only covers a preventive colonoscopy. If I needed to have one for diagnostic purposes I would have had to pay a portion of it. With the colonoscopy scheduled as preventive I could have any cancer causing polyps removed for free. I feel really fortunate that my colon was completely healthy. Dr. Lessne's office and South Broward Endoscopy were great about communicating with me leading up to the procedure and checking in with me after. The few hours out of my life and one night with no sleep was easily worth the peace of mind I now have. I highly recommend Dr. Lessne and the caring staff of South Broward Endoscopy. Thank you for the positive experience.

I am extremely disappointed with the way my procedure was handled. I scheduled my colonoscopy three…read moreweeks in advance, and no one contacted me during that time to let me know I would need a pre-op clearance from my cardiologist. The coordinator only called me the day before the procedure, telling me I needed the clearance--completely last minute. I immediately went to the office to get the form myself since my cardiologist's fax machine wasn't working, and within two hours I had the clearance ready. Despite all the effort I put in, I was told my procedure was still canceled. There was no apology, only attitude, which made the experience even worse. This was a total lack of communication, professionalism, and consideration for the patient's time and effort. Completely unacceptable!

Awsome clean place!!…read more Very professional! Kenrick was very professional treats all his patients like family and very comfortable atmosphere! High end phlebotomists with lots o

From the owner: Complete range of Laboratory testing, including blood, urine, allergy and genetic tests.read more

She's very sweet and professional. She keeps the place well kept and clean. I would come back.read more

From the owner: Merci Miracle Lab differentiates from others by making a direct relationship with our customers to…read moremake them feel the care and love that we have for them and to provide a trusting and love-reciprocating relationship between our customers and us!

Exceptional Care and Compassion from Ms. Augustina!…read more My husband has a severe phobia of needles and medical facilities, so just getting him through the door is a massive hurdle. We had an appointment at noon, but due to a system glitch, our mobile check-in didn't register inside. When I went up to inquire, I met Ms. Augustina, and she was an absolute angel. Not only was she friendly and accommodating about the system error, but she was incredibly understanding when I explained my husband's anxiety. To make matters worse, I realized we had left the doctor's lab order at home. Instead of turning us away, Ms. Augustina kindly told me to hurry home, grab the documents, and come right back. When I returned, her patient and soothing demeanor completely put my husband at ease. She went above and beyond to make him feel comfortable, and because of her gentle approach, she was able to successfully draw his blood. We are quick to leave negative reviews when things go wrong, but incredible service like this deserves to be recognized. I am immensely grateful to Ms. Augustina for turning a highly stressful situation into a smooth, positive experience. This location is lucky to have her!

I am extremely disappointed with the service at the Quest Diagnostics location at 12237 Pembroke…read moreRd, Pembroke Pines, FL 33025. I personally went to this location the day before and specifically asked whether they accept walk-ins without an appointment. I was clearly told yes, although walk-in patients may have to wait. Because my husband needed a very important blood test, he woke up at 5:00 a.m. and arrived at this location at 6:00 a.m. on Friday, August 28. He understood that he might have to wait, but he went early specifically to be seen as a walk-in. Instead, the employee working at approximately 6:00 a.m. told him that the next appointment available was at 11:00 a.m. He was not there to schedule an appointment. He was there to be seen as a walk-in, exactly as we had been told was permitted the day before. What was even more upsetting was witnessing how this employee treated an older woman who was having difficulty with the self check-in machine. The woman accidentally checked in twice, and instead of patiently helping her, the employee raised her voice and spoke to her disrespectfully. These machines can be confusing, especially for elderly patients, and no one should be treated poorly because they need assistance. This is completely unacceptable in a healthcare setting. Patients may be fasting, elderly, worried about their health, or there for important medical testing. They deserve patience, compassion, dignity, and respect. If this location does not accept walk-ins, patients should be told that clearly and consistently. We should not be told one thing one day and then be treated completely differently the following morning after getting up at 5:00 a.m. to be there when the location opened. I sincerely hope Quest Diagnostics management reviews what happened at this specific location on Friday, August 28, at approximately 6:00 a.m., including the conduct of the employee working at that time. This type of treatment should not be acceptable.

The lady who works there is super rude and disrespectful. Horrible customer service. I just decided…read moreto go to another location. This lady is even making Walgreens look bad

No customer service at all, the woman that sticks her head out the locked door to call in the…read morecustomers is rude. Forget it if you don't have an appointment, go somewhere else.

Boy, the reviews of this facility are not good. My experience was good. I came for X-rays because I…read morehurt my back. This was my first time here. My first impression was not so good. I walked up to the reception desk. Two ladies were working. One was on a personal call and ignored me after seeing me. The other one after noticing it assisted me. She was professional and attentive. My wait time was not very long. I was then asked to move to another waiting room. This second waiting room had a door. This door was heavy and when you have back pain, painful. It was hard to open. It took my two hands to keep it from closing on me. My wait time in the second room was brief. I was taken to get the X-rays. The technician was very nice and professional. I had some difficulties getting on and off the hard X-ray table. I completely understand that is not the technician's job due to liabilities to interfere unless trained but I struggled. I was awkward, like a turtle in pain on its back. I wish they had rails or something on that table to make things easy for patients to get on and off. The customer service was good. I did not have to wait long. Sometimes is the little things we take for granted that make a difference.

My appointment was at 9:30 and I didn't leave until almost 12 for two ultrasounds. Honestly, I'm a…read morevery patient person but there is not sense of urgency or organization here. To be very frank, bare minimum professionalism as well. I do think there needs to be some type of training and structural revamp here throughout every role. I was borderline going to go to another location or make another appointment elsewhere but this was already o overview and some what urgent. I will not be returning to this location and possibly going to another type of diagnostics center.