As soon as you walk into the building horrible customer service. You can't ask anything because…read moreeverything bothers them and they give you attitude. Very up-happy employees they will yell at each other. Very unprofessional

The personal at the front is very rude !!! Terrible customer service, we are very disappointed. Is…read morenot the first time, we was there multiples times and always the same service.

very accommodating. nice staff. Very good about reminding of appointments Close to me very…read morecovienient.

Fast friendly easy scheduling. Came for X-ray easy check in, seen in timely manner - needed next…read moreday appointment and got one!

We've had an excellent experience with IBJI related to my daughter's treatment for a fractured…read moretibia. Dr Kramer is excellent. Personable, knowledgeable, caring. Performed surgery and was wonderful to work with. Medical Assistant Nav is so kind and caring. We just felt like we were in such good hands. We saw Dr Waxman in the Bannockburn office at walk-in OrthoAccess initially...he was efficient, empathetic and understanding and referred us to Dr Kramer who specializes in the injury my daughter sustained. The associates we have interacted with at check-in in Bannockburn, Highland Park and Morton Grove have all been excellent. Highly recommend.

10/09/25 - I've had an on & off again issue w/my left knee since last Nov 2024. I was in Bangkok &…read moregot a fabulous leg massage & was feeling great. When we left the massage parlor we had to get to the other side of a busy highway by going up the stairs, crossing an overhead walkway & down the stairs on the other side of the road. When I took the first step down my left knee popped & pain shot through my leg (so much for an awesome massage). Anyway my knee has been in an up and down cycle. Lately it has been bothering me & creating enough pain to want to go see an orthopedic doctor. I called up Illinois Bone & Joint Institute (IBJI) After talking to my nephew (who use to work for IBJI in Gurnee I called IBJI @ 9am. Amazing I had an appointment @ 10am. This IBJI is located @ 9000 Waukegan Road where ABT use to be located. I scheduled an appointment w/Dr Raab an orthopedic surgeon. Kelly his Nurse Practitioner came in and assessed the situation. They took me in to get an X-ray of my knee & brought me back to the exam room. After waiting for a while Dr Rabb came in examined my leg. After examining my leg he noticed swelling on the knee but and told me there was liquid on my knee joint. He then proceeded to extract the liquid & give me a shot of cortisone which greatly reduced the swelling & pain. I was told to get a knee compression sock which really helps to further stabilize my knee. Both Dr Raab & Kelly were very friendly & personable making the visit more enjoyable. The best part is Dr Raab didn't feel that I needed to have knee surgery yet.

I needed an ultrasound and my doctor recommended Valley Lo. I was very pleased with the service…read morethat I received and the professionalism of the technician.

Best Surgeon,no bullcrap,tells it like it is! Did two surgery 25 yrs apart on different disc…read more Scheduled emergency surgury within48 hrs and saved my leg. Not there to coddle proven results

I went to see the orthopedic doctor about severe neck pain I've been experiencing for almost 4…read moreyears. I was being treated at a different medical group and had to switch due to insurance. So I went to this Dr. Spencer with an MRI disc from the other doctor who was treating me previously. He also took an xray. When I was in his office with him, he told me "I don't see anything wrong with you." Who is he to say that when I am the one suffering and went thru physical therapy and pain injections which didn't work? Afterwards I went back to my doctor, who sent me to the pain center. The pain doctor saw the complete opposite and asked me "Who told you there is nothing wrong?"

They have a manager, doesn't qualify for the position with foreign certification , not valid in US,…read morewasting taxpayers money. Falcifting quality control results numerous times by this manager, getting away with it.

Did not take walk-ins despite having no scheduling option through the website for this location…read more Avoid avoid avoid

Had my partials (teeth) stained and chipped off...Badly needed urgent dental lab for partial teeth…read morerepair.Went to Prestige Dental Lab past 6:00 pm.. came back around an hour and a half at 7:40 pm. Lo and behold! I was so happy and amazed I could cry! My teeth spotlessly clean and model perfect white! I'm so touched with the excellent workmanship and the very reasonable price that goes with it! Best dental lab service for stained and chipped off teeth! I appreciate their top-notch and efficient workmanship as well as the excellent customer service !

Great quality and amazing turn around time on cases! When I am looking for a reasonably priced…read morelab, Prestige offered me fantastic prices. They also offer same day repairs which took care of my patients. I will continue doing business with Prestige!