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    Quest Diagnostics

    2.8 (10 reviews)
    Closed 7:30 am - 12:00 pm, 1:00 PM - 4:30 PM

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    8 months ago

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    5 months ago

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    11 months ago

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    6 months ago

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    4 years ago

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    3 years ago

    Accessible to my place. Phlebotomist is nice but still open for people skills improvement

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    4 years ago

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    Labcorp

    Labcorp

    3.7(9 reviews)
    6.0 mi

    The experience improved from when I first checked in for my daughter. The phlebotomist was very…read morenice and apologized for seeming gruff at the beginning and I'm so glad everything lightened and my daughter had a good experience having her blood drawn. Thank you so much. I do highly recommend this location. There's ample parking. It's just a little chilly in the waiting area so if you're cold natured bring a sweater the office building is very clean and nice.

    I'm a fan of Labcorp. Anytime I get lab work done as requested by my doctor, I find a Labcorps…read morefacility where I can do it. They have a lot of locations. This one on Buckingham on the edge of Garland and Richardson is easily accessible. While you can just show up as a walk-in, I recommend you go online and setup an appointment. The online portal will show you all of the Labcorp locations on a map with the exact distance from you so that you can make a choice. You can also see the schedule of availability. If the location you want is booked, try a different location and you will probably get in at a time you want. Most locations have a kiosk where you can check-in as soon as you arrive. This location is still working on getting the system up and running. I prefer the kiosk for signing in because it doesn't require me to interact with anyone. You can scan your insurance card and driver's license in the kiosk too which means you don't have to worry about busy reception staff forgetting to return it to you. Appointments may take some extra time if you have paperwork to complete or if your doctor's orders haven't been received by the facility. The staff there are very helpful in getting things in order. They have helped me with the fax number and email for getting orders sent to them. Price is usually dictated by the type of lab work you are completing and your insurance coverage. The staff will have you sign a paper with your potential financial responsibility if they are unsure whether or not your insurance will cover the fees. This is a good thing because if the amount is exorbitant, you can deny paying the amount and receiving service. My favorite part about Labcorp is being able to get my test results in record time. I can view them online right away whereas it takes much longer before my doctor posts the results on my doctor's portal. In addition, Labcorp will display previous and current lab numbers so that you can see if there has been a change since the last time. The results are easy to read. It clearly shows the normal range and where you fall. You have to talk to your doctor about the meaning of the numbers and results, but if you have previously had conversations about the numbers with your doctor, you will already have an understanding of the numbers.

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    Hours

    Fastest labs - Plano

    Fastest labs - Plano

    4.5(11 reviews)
    7.3 mi

    I had to give a hair follicle test for my probation and fastest labs delivered on time. They're are…read moresuper kind. I felt very comfortable going here and the reviews show that themselves. The staff member Janan was the best. She guided me through all of the steps and procedures that they will do before she even started. After the procedure of cutting pieces of my hair from my head were over, she notified me about the time of delivery for the results. She told me if everything comes out negative, I would have the results within the 24 hours. Though if it was positive, it would take 2-3 days to go through further labs process. Thankfully it came out negative. But the best part is that she represented the company on her behalf and delivered the results on time based of her word and how the company goes about delivering results. If you need to get any sort of testing done, this is the place to go. Great service and super nice. Thank you guys!

    I had a very disappointing experience with this clinic regarding both DOT testing and customer…read moreservice. The clinic hours online state they are open until 5:30 PM, so I called ahead on Thursday to ask if I could come in Friday around 5:15 PM after getting off work. I was initially told they close at 5 PM, but after I mentioned the hours listed online, the owner/employee agreed to stay a little later for me. I appreciated that accommodation and made the effort to come in immediately after work. Unfortunately, when I arrived, I was told the doctor had already left and only the urine portion of the DOT testing could be completed. DOT testing includes both the urine screening and physical exam, which is exactly what I had requested over the phone. That information should have been communicated clearly before I drove there considering that's what a DOT test is. What made the situation even more frustrating was the way it was handled afterward. Instead of acknowledging the misunderstanding or offering a professional explanation, the attitude I received was dismissive and unnecessarily rude. The woman at the front desk was visibly irritated the entire interaction. When I explained I would need to return another day and take PTO from work to do so, her response was "Doesn't matter, whatever" in a rude tone, followed by complete disregard when I said "have a good day." I understand scheduling mistakes and miscommunication can happen. They treated me like I was a favor. What is not acceptable is treating patients with disrespect when the confusion came from the clinic's side. Professionalism, communication, and basic courtesy matter. Unfortunately, this experience left a very negative impression, and I will not be returning.

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    Fastest labs - Plano
    Fastest labs - Plano
    Fastest labs - Plano

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    Quest Diagnostics - laboratorytesting - Updated May 2026

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