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    Quest Diagnostics Incorporated

    5.0 (2 reviews)

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    9 years ago

    Helpful 4
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    Love this 4
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    10 years ago

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    Princeton Radiology - Freehold - Medical Arts Building on the campus of CentraState Medical Center

    Princeton Radiology - Freehold

    4.1(20 reviews)
    7.7 mi

    I've had many visits over the last few years, pre and post-op spinal fusion. I've needed MRIs and…read moremany X-rays. From the front desk to the MRI and X-ray techs, you won't find more friendly or professional kindness anywhere else like it! They are absolutely just wonderful, and will go out of their way to accommodate you in every way. Forgot your script? No problem! Here's my email. Cold in the MRI room? Here's a warm blanket. How can we make you comfortable, what music would you like to drown out that annoying banging in the MRI machine? Awkward position for an X-ray, are you ok? Are you comfortable? I could ramble on about my positive experience, and, but I also need to share how amazing they were when my 13-year old daughter needed MRIs and X-rays. They were equally amazing! They made her so comfortable, she had absolutely no anxiety or fear. They talked her through the entire exam, and made her very comfortable. I trust no one else to manage our family's radiology needs than Princeton Radiology in Freehold. Scheduling online is the easiest, upload your Rx, too. They typically call you within 24 hours to schedule. (*The only improvement I would suggest is the option to pick your own time online while scheduling, because our most recent scheduling took almost a week to get anyone on a call. But due to COVID this has become the norm for many businesses challenged with staffing, so I wouldn't let the wait deter you. It's worth the kind and caring experience.)

    I'm only giving 3 stars, because of their outsourced billing department. The service at the…read moreradiology group, I would provide a 5-star review. However, the billing department should receive a -5. I went for a breast ultrasound the end of April 2026. I was told that I had to pay for this service before I went in, which I did. When I received my EOB from my insurance company, the procedure was covered and I owed nothing. The insurance company paid them on 5/8/2026. I had to call several times over the past 3-4 months and kept getting a run around on my refund. I got my insurance company involved and low and behold, I finally received the refund on 9/8/26, exactly 4 months later. I will NEVER be paying for a service up front again unless I personally check with my insurance company and they tell me exactly what I will owe. This was a horrible experience and so much time wasted all because they were hoping I would go away.

    Health Village Imaging

    Health Village Imaging

    3.4(21 reviews)
    6.7 mi

    Amazing staff!!! Very polite, friendly and prompt. Took me same day for a scan and it went smooth…read more Tech was very nice and thorough with explaining procedure. Definitely recommend them. I hope all of their locations are as great as this one.

    If I could give this place a zero I would. Now to be fair, let me start by saying the front desk…read morestaff was very nice and pleasant, this review has nothing to do with them. My fiancé fell down the stairs and twisted her ankle really bad. Nine days have passed, she can't walk on it at all, she has been in excruciating pain and after two ER visits they finally admitted her to help manage the pain. The hospital for whatever reason wouldn't do the MRI , so before being admitted the day of, her podiatrist was able to get one approved at this location. The doctor requested the results STAT. We are now on day three waiting for the results. The hospital needs the results to determine next steps. We were assured an on- call radiologist would read the test and send the results over and it never happened. The hospital ordered another MRI because of this but the insurance company denied it because one was already approved. Blue Cross Blue Shield doesn't care about the circumstances because it's all about money to them, just like Health Village Imaging! This is absolutely ridiculous and infuriating. We keep calling calling and calling only to be dismissed. Nobody cares!!!

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    Quest Diagnostics Incorporated - diagnosticservices - Updated September 2026

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