I have been to Holmdel Imaging a few times over the last 5 years. They were pretty good. Saw me on…read moretime. Did professional work in a reasonable time. Then there was this last time. To start I scheduled an MRI. It was easy to do over the phone an I got a convenient time on a convenient day not too far in the future, sooner than I would have expected. They sent a link to fill out my medical history, which I did. Then a few days before the appointment I went to the patient portal just to check. They had changed the portal. I had to re-register. Then I had to fill out my medical history again. Nothing had been retained from the previous form. And this was only the history, other forms were not presented. There were several places that told me to list items, but there were no text boxes in which to do so, A couple of days before the appointment I was left voicemail that it was delayed by one hour. The morning of the appointment I got an email that I had forms to fill out. The forms I wanted to fill out days earlier were now available at the last minute. Since the MRI was delayed I did have time to fill them out, otherwise not. When I arrived at the new appointed time I was told that I had filled out everything online so I could just take a seat and wait. I did, for one hour. When I finally got in I was told there was a scheduling conflict. The technicians were friendly and professional. The actual MRI went well. Two days later I checked the portal and the results were there. I waited to be contacted by my physician. Two weeks later having heard nothing I reached out. He said he had not seen any results and asked where I had it done. He called Holmdel Imaging. As a result of their system change they had not sent him the results. He said that I was not alone, there were many others. This is inexcusable. The entire point of getting some scan is to have it sent to the physician who ordered it. If this criterion is not met the entire exercise is worthless, no matter how good the people or the equipment. If it's not broke, don't fix it. They took a system that was working and they broke it. And they did not do a sanity check on the new system to verify functionality. They waited for the patients. It doesn't matter how good they were if the system does not work now.

Came for a CAT scan scan with contrast today first time I have to come for this I was a little…read morenervous from start to end what a nice place so friendly so welcoming I didn't get the ladies name that greeted me the receptionist what a nice person and Nick did my CAT scan so professional so sweet took his time, calm me down I can't say enough I told him I was a hard stick. He reassured me that he will not stick me if he thought he couldn't get the vein just can't say enough I always go to Homedale imaging for my mammograms. I just think they're the best. What good service I can't say enough five star all the way.

This was my second visit. They were very accommodating, and I was seen promptly…read more Very pleased with the experience

I needed 2 procedure done. I am new to the area and normally (in my previous home) this would be a…read more3 hour adventure. But not here. My appointment was at noon and I was done by 12:05. The staff is amazing, they are kind and explained everything. I can not recommend them enough. Follow their process and you will be in and out in a flash!! Only 5 stars...if I could I would rate them a 10.

They provided me with a great mri experience! My wife helped me with setting up the appointment and…read morethe office staff and workers were nice and super empathetic and friendly. I highly recommend them for your radiology needs!

Billing department is awful. I have called and spoke with 3 different people at 3 different times…read morefor the past 6 months in billing for a refund. Every-time I got the same response that I will get a refund in a week. This is extremely frustrating and very disappointing! I will never go back to Princeton Radiology again!!!!!

AMI on Jack Martin Blvd , 495. The front desk people teally helped me out today. They were truly…read morehelpful and accommodating. The tech was really good too.

billed $730.00 for mammogram services that are fully coveted by insurance. When I called billing…read moreI was given incorrect information. I am waiting for review.

Like coming to this location in Old Bridge rather than the one at the Hospital because while both…read moreare courteous, efficient, the Hospital location is far busier and sometimes will ask for you to return another day for the disc, which can be inconvenient. Here you get it after a few minutes. A bit further for me to travel but well worth it. Parking can sometimes take some time to find.

I have had all of my scans at the route 9 south facility in Old Bridge, NJ. The facility is very…read moreclean, and the staff is amazingly kind and compassionate. I would highly recommend this facility.

Five Stars for one of the only standing MRI diagnostic imaging machines in New Jersey which also…read morejust happens to be staffed by an incredible team of helpful and friendly professional technicians.    I can personally and unequivocally say that I Highly Recommend East Brunswick Open MRI and their state of the art facilities.

The two star is for the front office that answers the phones. She is just making up things and…read moreprocedures. I never had any instances where my report was not available online or not emailed to me, plenty times from othe r imagecare centers. But she made up some irrational reasons that she can't email me my report telling me she didn't know my identity i said what about I tell you my name , my insurance ID ,birth date and/or place of residence. As she couldn't find any reasons , she just HUNG up on me. This left a horrible taste in my mouth. IF her manager is seeing this , this is an ultimate problem you should resolve today! The technician was good overall . The images came out ok . But would I use this facility again which is 1.5 hour from my house. Most likely not!

Incredibly helpful, polite, patient and professional staff. Super efficient, clean and organized…read morefacility. They went above and beyond to help my son. Very impressive.

I have never been treated by a medical professional as I was today at this place. While trying to…read moredrive in the rain from New Brunswick in traffic I was running late.The office manager calls me up 11 min after the appointment to tell me my appointment was canceled . I explained I was in the driveway of the place. The office manager Judy tells me I should have left earlier. They still had 20 min till they closed and all I needed was a chest X-ray if they treat everyone like this don't know how they would stay in buisness

Can't say enough good things about this surgery center! We have used them several times over the…read morepast few years and have never had a bad experience. The staff and nurses put you at ease and treat you like you are their top priority. Kind, attentive and friendly! We recently had our son there for surgery and the dr will come out or call after the procedure. My one complaint is that the wifi is very poor there and a lot of their communication to families in the waiting room are texts and phone. You dont get good reception, if at all. The dr had tried calling us and got our voice mail and left 2 messages that we had to leave the building to pick up. BUT...the staff called the doctor directly and we were able to speak to him. That meant a great deal to us, knowing that both our doctor and the staff went out of their way for us. Great staff, great care!

Excellent service very attentive from the moment you walk in to all the nurses, as well as the…read morerecovery tea. Professional and caring group of nurses that made me feel comfortable!