I don't go to this ARC much am I'm glad as the front desk people are snooty and make you feel…read moreunwelcome. Also while in the rooms you can hear the staff griping, complaining, and making fun of patients. Poor showing.

I like my doctor. I would like to say that first. Other than that, ARC lacks everywhere else…read more They are unresponsive. It takes 6-8 weeks to get in to see my doctor and the patient service is garbage. You feel more like an inconvenience than a patient. Feels like they run everything understaffed on purpose. Like the Walmart of Clinics.

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

Anyone tired of the run around with medical offices and professionals should run to Hope + Health,…read moreespecially woman struggling with menopausal issues. Joanna Meley has been a Godsend to me and continues to improve my quality of life each year I know her.

I love Joanna so much, she always is very responsive. Listens to me if I need anything, when I'm…read moresick she's quick to get me in and taken care of so I can feel better. Being able to reach out and she responds fast is so nice! Been going to her for a long time and wouldn't want to see anyone else !!

Have been here multiple times this year for many different kind of lab work. Their check in process…read moreis super easy, they are very efficient and the results usually get uploaded into your portal within few days. All the ladies that draw your blood are so nice and friendly.

My wife came here to do blood work and they did good job with no pain on blood draw! It's a good…read moresign of good service! Keep up the good work, cheers

This was my first time coming to this lab. When I arrived, a very clean office greeted me along…read morewith who I *thought* was the really cool receptionist, but turned out to be the really cool *phlebotomist*. I just want to say that Brittneey performed one of the quickest, most pain free blood draws I've ever experienced!! I spent a grand total of about 15-20 minutes in office and had a very pleasant conversation with Brittneey, who really put me at ease about everything and impressed the heck out of me with her skills (so dang fast!!). I definitely want to come back to this location the next time I have to have any kind blood test done...or just to get a B-12 shot. The other phlebotomist I was on the phone with the day before I walked in - you can do that here, but appointments are highly suggested, I would think - was very professional and handled my cold call very efficiently. All in all, I had a *great* experience.

Jessica is amazing!!! My mom and my family have the history of having hidden veins, so it's been…read morevery hard to find the vein to take blood. Having a blood test has been my mom's fear for years. She has a great nurse that does a great job at drawing blood so when she came here to visit and it was time to do another test for her doctor to see results, she got very nervous again. However, Jessica did everything painlessly in less than 2 minutes, which was incredible. The process of making an appointment and getting the result is very seamless. They allow walk-ins but making an appointment is highly encourage. My mom booked 8am appointment, took care of the payment, and got out no later than 8:15am. I was told the result would be available around 12-1pm the next day, but it was already emailed to me before 8am the next day. You can stop by to get the hard copy if you'd like. The office is warm and cozy. Overall I'm so happy that my mom had a very good experience here with Jessica. Thank you, Jessica, for your amazing skill and making my mom comfortable!

I hate calling the pharmacy because they are usually rude , today my experience was a good one,…read moreRuben answered the call and help me with an insurance issue, first time I spoke to a very nice person, Thank you Ruben

I paid ~$20 for my estradiol cream prescription twice. They had to correct information from…read moreoriginal prescription because they put it in wrong. They wanted $50 for second refill. They billed insurance as 27 day but charged me more for the two extra treatment days. I went inside to ask for clarification and the man argued with me and asked no one for assistance. I left because he said I would have to contact my insurance. As I was leaving parking lot, I received a text about my prescription. The price had been reduced to what I previously paid. Very poor customer service. This happened on 05/01/2026.

TLDR: It's a heck of a lot better than CPL Laboratories, and a little nicer than Quest Diagnostics…read more This is the closest LabCorp branch for the Northwest Side of Austin. If you're facing the main entrance of the Cedar Park Regional Medical Center, Building C is the last one on the right. Go inside and take the elevator to the 3rd floor to get to LabCorp. What I like about LabCorp is that you can make an appointment online, and as long as you bring your paperwork they're good about getting you in and out on time. (That said, I have seen people who didn't bring what was needed, and wasted time arguing with them.) The waiting room is pretty bare, but it doesn't have the down-at-heels bus station vibe of Quest. If you can, make your appointment earlier in the day and on T-W-Th as it's a little slower, and you'll actually be able to find parking close in. Otherwise, plan on parking in the outermost reaches of the parking lot! Note: As of September 2021, masks are required to enter the building, and no more than 5 people are allowed in the office at a time.

This review is for all of LabCorp not this particular location…read more My doctors office got bought out and the new group that owns my doctors office. Switched all the lab work to LabCorp. I'm self-pay, which means no insurance The doctor and the phlebotomist at the doctors office said when you get the bill, tell them that yourself pay you have no insurance Here's what LabCorp does, which is completely unethical! When you call LabCorp because you're self-pay and there's no insurance and you tell them this, they are first going to offer you a percentage discount. You have to decline that discount. You have to specifically say I want self-pay pricing. Even if you start out saying self-pay pricing, they will still offer you a discount, you have to decline and keep pushing for the self-pay pricing. I did not know this on my first two bills. I end up telling my doctor I want to use a different lab company because the one that they're using out of their doctors office which is LabCorp is too expensive. My doctor states, they're one of the cheapest around. Here's the self-pay pricing list. Take a picture of it. I go ahead and decide to get blood work for the third time. When I get the bill, I call LabCorp. I explained to the gentleman that I want to go over my bill because my doctor is telling me one price and the bill says a different price. And that I wanna pay for it myself because I have no insurance. The very rude lab Corp. representative tells me "the price is the price." I say, sir, "I think that you're billing me insurance prices and I don't have the insurance " He says "no these are the regular prices you're not getting insurance prices cause you have no insurance and the price is the price." On my fifth call in one day to LabCorp I finally get a competent representative that explains the system to me and tells me you have to specifically ask for self pay pricing, decline their first offer of a discount which doesn't come anywhere close to the self-pay pricing, keep insisting for the self-pay pricing, and hopefully you get self-pay A completely unethical company!

I come here very often for labs, there seems to be a new staff every visit. I'm not sure why they…read morecannot keep employees,but that's not a good sign from my own perspective. This visit has been a mad house. Long waits, abrupt reception, and a bit of chaos. A women's was here for a long time, come to find out, her orders were lost in the back with one of the phlebotomist. They're not sure what happened. Chaos. I'm may need to try to find a new lab for future lab work.

Dropped in here for some labs and what started out rough, an employee was having an off day, was…read moreturned into a wonderful experience compliments of Stephanie and the lovely phlebotomist (sorry forgot her name) that drew my blood. If you need blood work I recommend this location. They are efficient, know their jobs and do them well. There is plenty of parking, the restrooms are close and clean and the building is accessible.

We went in to get a sore throat checked and cough. The checkin line was extremely long. There were…read moreonly 2 people working the front desk. We waited about 10 minutes after check in to be called in by the doctor. Doctor came and said everything is fine. Told her about the nasty cough and then she check his lungs again more intently. Tested hi. For strep and sent us home. From check in to exit was total 30 minutes. By the time we got him the result was in and prescription sent to pharmacy. No one called us to discuss the result or that there is a prescription to pickup. Neither the nurse or doctor asked us how we were or greeted us. Quite transactional. Super wired.

ARC has never shown me they care or listen to what is wrong. Ask for help and they pass you off…read more Have tried for years to get a PCP but no one takes new patients. After 10+ years I have decided to cut ties between them and me and my family. I will never waste another dollar at ARC to not get any help. So if you want a difficult, unfriendly experience, that leaves you feeling worse than you came in, ARC is for you!

I go in once a week and I love everyone that works in there…read more Thanks for always making me feel VIP when I come in. I highly recommend Any Lab!

These guys are awesome. Shout out to Lena for making it an easy experience. As someone who doesn't…read morelike needles she made it very easy. Good workers very nice place.