Make an appointment online. It's so much easier. My wait was about 15 minutes from my appointment time. This location is busy where there wasn't enough seats which was fine for me as I prefer to stand. Don't forget to check in on the touch pad. There is no one to greet you in the front or someone you can ask questions. Watch the screen for your name. Seeing your name confirms that you are there and basically it's the list of who they are serving. The technician / phlebotomist who drew my blood needs to smile or enjoy her job. She lacked energy and people person skills. Very quiet. I always say " A Smile Is Free." Next time I'll go to my regular location, Aliente, as they are always nice there. read more

Quest Diagnostics - Laboratory Testing Near Me - North Las Vegas, Nevada

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Very disappointed with the experience we had here. We brought our ONE MONTH old daughter in for a blood draw, and the entire process felt cold and unprofessional. The technician showed little to no empathy while our baby was crying during the procedure. My wife was visibly stressed and emotional, yet nobody offered any reassurance, comfort, or even basic words of encouragement during the process. For a place working with infants and families, the bedside manner was honestly upsetting to witness. To make matters worse, we later found out our daughter has to go through another blood draw. No parent wants to repeatedly put a one month old baby through painful procedures unnecessarily. The lack of compassion and overall experience left a very bad impression on our family. read more

Came today for blood work at quest I signed in like I was supposed on their computer. I went outside to wait but instead, apparently I was called from inside and then when I went back in, I was told that I was already called but I was waiting outside like I chose on the check-in to wait outside. I was called a little bit after once I was inside, I was seen by Emma and she was super nice and made my visit very pleasant. Thank you, Emma for making was starting to be a bad experience. A very pleasant experience. Thanks to you. read more

Appointment made for 9:10am, didn't go in until 9:50. Prepared for urine test beforehand had to unload before I was called couldn't hold it any longer and need to come back to redo urine test. Inefficient, why make an appointment if we'll wait either way? Also, phlebotomist made me bleed excessively - never had to prior. read more

The care was great. I am always nervous but the set me at ease and got me right in and out!! Phlebotomist was very careful and comforting when she saw I was nervous. Office is always jam packed but as l long as you have an appointment you can get in and out quick!! read more

I hate that I have to wait over an hour to do a drop off. And when you check in to do the drop off on the tablet, it gives you a number and the number does not get displayed on the monitor. So you don't know what place you are in line. I ended up leaving cause something that should take 2 seconds should not take over an hour. read more

I was at the Quest office at 1815 East Lake Meade Blvd. Dawn my phlebotomist was very professional, knowledgeable and kind. I will recommend this office to anyone I know that needs bloodwork. read more

So grateful to Panda and her associate who helped me and my daughter today. The kindness you extended us will come back three fold.

Appointments are the best!! You check in, walk in, and wait less than 5 minutes!! Today, Ernest was AMAZING!! He was kind and caring! Plus, he got me in one stick!! I am a hard stick and sometimes it's stressful for me. He made sure I was comfortable and took great care of me! Thanks!! read more

I ordered and paid out of pocket for an insulin resistance test. They did a great job with seeing me and drawing my blood, but here it is over a week after I had my blood drawn, and these guys haven't even started the process of processing the test. This is looking like a complete waste of money and time. I will NEVER test at this facility again. Ever. If the other lab didn't give me results the same day (also Quest) for mu h more extensive testing, I might not be so irate. It just shows me that if a doctor doesn't order the test - so they can overcharge your insurance - you might as well not waste your time with these folks. By the time I get these results, if I ever do, they will be obsolete. read more

Love this location the staff is always really helpful and pleasant to work with and it's never really crowded. They are complying with the covid safety measures and it's very clean in the lobby and in the rooms . I have to say that I am thankful for each and every one of the staff especially in a time when they have to work with the public and dealing with the pandemic Sondrea was my phlebotomist today and she was amazing! read more

Quest Diagnostics - Laboratory Testing Near Me - North Las Vegas, Nevada

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First time back in years , The wait time with an appointment is less than 10 mins ,you have a QR code ready check in om a kiosk. you're in & out within 10-15 mins ! read more

Called a day in advance scheduled a morning appointment. No one is in the lobby checking people in it's Self Serve-Check In. Make sure you have your ID and Insurance information ready to make everything else move faster. I was called back with the phlebotomist she took all my information as this was my first visit here at Quest. Didn't take very long, hardly felt the needle go into my arm. She had me double check my name and bday on each blood vial and that was it super quick and convenient. read more

Quest Diagnostics - Laboratory Testing Near Me - North Las Vegas, Nevada

Extremely unsatisfied. If I could leave 0 stars I would. I would like to warn anyone else before planning to head to this quest diagnostics, don't go here. I signed in and arrived on time for my appointment and was helped immediately. However the service was horrible. One of the workers attending me was extremely rude giving me attitude off the bat and and later proceeded to tell me if I made her stay past her time off which was at 1 p.m. We were going to have problems. I had never been treated so poorly. I had to get my test done in order to get hired for a new job, during a short window, if I was able to leave and head to another location I would've 100%. Please do better, and get better staff, I wouldn't wish what I went through for anyone else. DO NOT GO TO THIS LOCATION read more

Review on Quest Diagnostics, two locations, E Lake Mead and Nellis/Stewart. Been here twice in one week. All I needed was to pick up a specimen container, then use it, and drop it back off. First stop at E Lake Mead, they were closed for renovation. Well crap, okay ... I go to next nearest, miles away on Nellis/Stewart. tried the location on the east side of the street (wrong one, u-turn, go to west side of street). Picked up the container, then find out I also will need an appointment to return it. Really! No drop off? So, okay. I pick it up on Monday, need to return it on Wednesday. Everything is by computer ONLY, all appointments, no in person contact at this Nellis/Stewart location. It does not even have a reception desk. Just three check in monitors and chairs. The rest of pick up goes smooth enough, but when I get home I need to make the drop off appointment. I try to make an appointment, guess what,? ... Now the Nellis/Stewart is closed for renovations. Well, crap! But ... the Lake Mead location has reopened. Yay, maybe!! I have two other important appointments that day so I need an early morning drop off just like the pick up. But despite being closed for just the last two days, there's no time available before 8am, or to work around my appointments, getting in between 11-12:20pm, or after 3pm. So I took the only appointment available at 12:30pm, hoping for a quick drop off, no late running appointments before me, and a quick out to my next appointment before 1:00pm and over 20 minutes away! This was a timed test so I could not wait for several days for another appointment. I arrived early at 11:30am, hoping to check in and maybe squeeze in a few minutes early (after all it's just a specimen container drop off). I check in early, catch two different techs and explain my dilemma, hoping they can help squeeze me in. No luck! But at exactly 12:30pm, my appointment time, I was called back, they did a quick print out of labels, recertifying my information, etc., and I was out the door at 12:45pm. I was late for my next appointment, but thankfully they were only annoyed and didn't give it away! My dissatisfaction is in the poor scheduling of the appointments around their remodeling. There was nothing stated on the website - just a limited offering of appointments around the remodeling. Plus the remodeling seemed to be jumping between very close locations which made it difficult to catch a break for specimen drop-and-pickup. But in addition to that, I dropped off my specimen two weeks prior to my doctor appointment as instructed, and Quest had not completed the results in time for my appointment. My doctor was unpleasantly surprised that the results were not ready, and even checked my drop off date to see if I had truly completed it on time. Evidently, the remodeling put some of the Quest results behind schedule. So it cost me two doctors appointments to complete my health check. Luckily it was not super important, but still, it cost me a lot of additional time and an extra appointment. I am not pleased! read more

It's a typical Quest. Make your appointment online in advance if you don't want to be kept waiting. Check in with a tablet, turn in your ID and insurance, then the actual blood work or testing is usually fairly fast. Bonus points for having a waitlist screen in the lobby to visually keep track of your wait time. read more

Quest Diagnostics - Location - Laboratory Testing Near Me - North Las Vegas, Nevada

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No Recomiendo este lugar,manejen un pocos mas y obtendran mejor servicio,lugar sucio,personal muy rudo con personas mayores,en recepcion casi no hay personal para aclrar dudas sobre el uso de sistema automatizado,me sorprende tanta suciedad para el servicio que ofrecen. read more

Did a walk-in, no appointment until the afternoon, But I went on the standby list. I don't think I was waiting 30 minutes before I got called to the back. I think all the locations should do a stand-bye list. I drove to 2 locations before I got to this one. I tried to make an appointment online but the scheduling didn't work. The greeter was very nice read more

I've had STAT bloodwork performed at this location for three different doctors in the last few months. Quest is sending results to me, via the app, but not sending them to the doctors. The doctors call me three to four months later wondering why I haven't done the tests yet. Again, these tests were STAT... ASAP... but the doctors aren't getting the results. The ordering physicians want the results from the lab... NOT FROM ME! read more

Update: my bad and I apologize. I had the right appointment time but the wrong date. I went back today and everything was fine.

staff is unfriend and unhelpful. they don't understand how to talk to people and made me feel uncomfortable.

You have to schedule an appointment for this specific location, which I did. Everything went smoothly and I was in and out faster than expected. Sondrea was super kind! Highly recommend this location! It's also on the first floor with Quest Diagnostics papers on the door . read more

After spending HOURS at a location closer to my house, I tried this location for a routine blood draw. While it was a 30 min drive for me, they got me in immediately, I was finished and back in my car 10 min prior to my appt time! Emma was a great phlebotomist, getting the draw on the first try and making it as painless as possible. She was very through and professional too! I will return to this location in the future, it was well worth the drive for such an efficient experience. read more

Very unprofessional one of the employees boyfriend just walked in where lab samples are being taken and talking about unprofessional things while she's on duty talking loud and I find that super unsanitary. read more

First of all always make an appointment online, to any of the quest . I went in around 1140 and it only had a handful of people. I am 30weeks pregnant and needed to get my glucose screening done . They called me up at 1143 and the check in clerk was very professional. Once I drank my glucose drink I had to wait an 1hr there's a nice wide butt seat next to the water fountain I sat there and was ready to wait. They seemed to be very quick calling people in. It seemed like they had a lot of staff to just keep it moving. The only issue I had was the blood technician I ended up with. She seemed like it was the last place on earth she wanted to be! She wasn't rude, but all the life was sucked out of her. She seemed like she just hated having to be there . She took a good minute to find my vein and even then didn't seem confident that she had found it . Well she ended up getting the blood but when I got home and took the bandage off she had popped the vein. Which is annoying . Everything went well except the tech I had. UPDATE: Today was my third time using this quest and a different lady blew a vein on this visit . That's twice out of the 3 visits! Very annoying, it seems like they are just guessing ! read more

Quest Diagnostics - Laboratory Testing Near Me - North Las Vegas, Nevada

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Receptionist at the front desk.......she was so dam rude. I'm so mad that I picked this place to get a regular blood work done. As if I wasn't already having a bad day and then this lady made me feel worst. This is why I already do not go to the doctors....... why is she at the front desk greeting people she should not be the first Dave that everybody sees. She was so rude I can't believe it. Never again will I ever come back here read more

It was impossible to make an appointment, so I decided to come here on a Sunday since it was open & just wait. It was packed with people early. The staff were friendly, but I didn't like how they were screaming out people's names. read more

This place is very friendly, from the minute you walk in. Maria who takes the blood was awesome, very nice, professional. Overall great experience. read more

Quest has deleted my standing order for the second month in a row. When I asked why the order was not in the system they said that the order was written on the paper incorrectly last month. I stated the order was done electronically by my doctor last month and then the employee started arguing with me about it and yelling I was wrong. Very rude staff at this location. read more

I made an appointment for a Tuesday at 11a in December for my son he is 1 year old exactly. First time getting blood work done on him for food allergen. Went in it was nice and clean. We waited for about 10 or less it was not busy at all only one person ahead of us. The lady taking the blood drawn was very nice and friendly towards my son made him feel comfortable which was great. The only thing is the parking lot is being shared with a hospital right next to it and it was very packed couldn't find parking close to the building had to park on another building that was next to that one. I will definitely come back to this quest diagnostics. read more