1. Quest Diagnostics

1. Quest Diagnostics

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Las Vegas, NV

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Quest Diagnostics

3.2 (19 reviews)
Closed 7:00 am - 3:00 pm

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Recommended Reviews - Quest Diagnostics

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Reviews With Photos - Quest Diagnostics

For Quest diagnostics in ranch roads this is very beds customer service place

This is a bad place forever very bad service nobody talking like Everyone is mean doctor and nurse so means with the patient I waited two hours after that the doctor told me you have to wait one hour more when I finish the appointment patient I waited long time in this bed place I never came back in this burning place nobody answering they Wasting my time. I Wes set their anybody ask from the nurse and doctor they are not answering them I never come back this place

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5 months ago

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1 year ago

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5 months ago

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7 months ago

They are doing their job right by verifying that all patient procedures are accurate according physician orders.

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2 years ago

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3 years ago

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5 years ago

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Quest Support

Thank you for sharing this feedback, Laurie!

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1 year ago

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3 years ago

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6 years ago

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Quest Support

Hi Elizabeth- Thank you for taking the time to share this feedback!

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3 years ago

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4 years ago

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4 years ago

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18 years ago

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5 years ago

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Quest Support

Thank you for sharing this feedback, Nanci.

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4 years ago

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6 years ago

Theresa was not a pleasant nurse. It was all I could do to hold my tongue. She is argumentative and cold.

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5 years ago

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Quest Support

Thank you for sharing this feedback, Evan!

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5 years ago

I have this place but it's clean.Its now required you have to have an appointment. Ugghh

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Quest Support

We apologize if we have not met your expectations.

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Review Highlights - Quest Diagnostics

The phlebotomist was very kind, and her skills with a needle are unmatched.

Mentioned in 2 reviews

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Labcorp - Screenshot of message from first time you adult.... They notice unprofessional behavior too

Labcorp

3.2(83 reviews)
9.2 mi

Come first thing in the morning when they open or usually expect to wait with a room full of…read morepeople. There are a good amount of chairs on the perimeter of the waiting room, but they do fill quickly. The entrance is tucked around the corner against the wall. When you walk in, go straight to the kiosk to check-in with your photo ID and insurance card. I've seen elders struggle with the technology and the front desk will still send them back to the kiosk. If they push enough, MAYBE they'll manually check them in or assist with the kiosk. Once in the back, I've never come across a mean or unprofessional phlebotomist. I'm a hard stick and all have been great, sometimes even switching to a butterfly needle when I have a lot of samples to accrue. It's my go-to place, especially because it's near my home. As long as you know the entrance and to use the kiosk, all will flow fine. Have your order paperwork ready always! That's every location, but I've had incidents where my doctor's office said they sent it in and LabCorp wasn't able to see it on their side so better safe than sorry.

I had a very good experience at this Labcorp location. I came in without an appointment and was…read morepleasantly surprised that I was seen after only about a 15-minute wait. I had extensive blood work done, and Edwin was excellent. My veins are very small and difficult to find, but he was able to locate a vein quickly and perform the blood draw professionally and with minimal discomfort. He was patient, skilled, and made the whole process much easier than I expected. The only area that could use some improvement is the front desk. English is not my first language and I do have an accent, although I speak English well. During our interaction, I felt like the receptionist seemed confused by my accent, which made the conversation a little uncomfortable. A bit more patience and customer service would make the experience even better. Overall, the medical staff, especially Edwin, did a great job, and I would return to this location for future lab work.

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Labcorp
Labcorp
Labcorp - No customer service /very unprofessional!

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No customer service /very unprofessional!

AHF Healthcare Center

AHF Healthcare Center

3.4(13 reviews)
2.8 miEastside

In all the years I've been living in Vegas this place has done a lot for me. Recently I was looking…read morefor PEP and decided to go to a different place because it was closer to me, Henderson Equality Center, they ended up giving me PREP instead of PEP, huge mistake. I ended up going to and urgent care because by the time I realized about their mistake all the clinics were close. The very next day I went to the UMC clinic at Shadow Lane and they would not give me the PEP because I didn't have insurance. Then I remembered AHF and went there. They tested me, gave me access to their doctor, and the doctor prescribed me the PEP right away. Save your time and come to this place right from the beginning, I highly recommend it. All my experiences at AHF have been nothing but positive ones.

I have never experienced such poor communication and disorganization from a healthcare provider…read more After recently losing my job and health insurance, I was reassured by my doctor, Brooke Mantie, that I would be fine that AHF had programs to help patients in situations like mine, or could provide medication samples while I got back on my feet. Unfortunately, that turned out to be completely false. The office repeatedly dropped the ball during the application process failing to communicate, providing incorrect information, or not submitting the correct paperwork. This caused unnecessary delays and stress. It wasn't until I reached Erica, the office manager, that I finally got help completing the application. However, my frustrations didn't end there. I later found out they were gatekeeping my injection until after labs were completed yet my appointment was at 5 PM and the lab closes at 4:30 PM. When I called on my way to explain the timing conflict, Erica's response was a dismissive, "I know how it goes." That kind of attitude toward a patient's urgent medical care is beyond unprofessional it's disrespectful. This has been a nightmare. The lack of communication, compassion, and basic organization here is shocking. My health is not a game, yet it feels like the only thing this office truly cares about is collecting payment and putting up barriers to treatment. Patients deserve better than this.

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AHF Healthcare Center
AHF Healthcare Center
AHF Healthcare Center - Us waiting after being yelled at after being told to go downstairs to wait

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Us waiting after being yelled at after being told to go downstairs to wait

Quest Diagnostics - laboratorytesting - Updated July 2026

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