We hired Movers and Trucks for a move from Metro Detroit Michigan to Chicagoland Illinois. VERY…read morereliable from the initial visit when they delivered the quote- through til the very end. They arrived on time for the move, and moved our stuff out in the middle of a rainstorm. THEN.. they endured a LONG roadtrip to IL since the holiday weekend traffic brought several delays. When they made it to IL, they unloaded the truck very carefully and efficiently, and they were very polite despite the long day. The crew was very professional throughout, and we felt very comfortable with them throughout the process. We really enjoyed our experience working with this company, and would highly recommend their services to anyone moving locally or cross state lines, they were great. THANKS!!

The Service was fast, the price was right in my Budget, and the Service Requested was A1.read more

If I could this place 0 stars, I would. I rarely leave negative reviews, but our experience with…read morethis moving company was bad enough that I feel obligated to share it. As a military family, we've worked with many moving companies over the years, and this was one of the worst experiences we've had. The packing was disorganized, items were packed carelessly, and several belongings were damaged during the move. Most upsetting was that the movers broke my baby's dresser, which doubles as her changing table, leaving us without a changing station. They attempted a quick repair with wood glue, but the piece remains damaged. We also discovered broken artwork that had not been properly wrapped or protected. The damage wasn't limited to our belongings. We moved into a brand-new home, and the movers left dents, drywall damage, scuffs, and markings on walls, stairways, and door frames. They also left cigarette butts, pop bottles, and other trash on the property. After the move, I contacted the company, provided photos, and completed the claim form they sent me. Since then, I have been completely ghosted. Despite the extent of the damage, no one has taken accountability, offered a meaningful resolution, or even apologized for breaking our belongings--including our baby's changing table. Mistakes happen. What separates a good company from a bad one is how they handle those mistakes. Unfortunately, the lack of communication and customer service after the fact has been just as disappointing as the move itself. I cannot recommend this company based on our experience.

My mother hired them for her move, and the movers destroyed her $6,000 glass table. Her dining set…read moreis now a hazard because it is broken at the base. The company was not even apologetic and actually very hostile. Since then, the company has refused to take responsibility or offer any compensation for the damage. On top of that, Christine O'Sullivan was extremely rude, unprofessional, and would not return any calls when I tried to resolve the issue. She only sends nasty emails. This was a terrible experience from start to finish, and I would strongly caution others against using this terrible company. Do not get fooled by this company like I did! Look at the before and after of my mother's table.

We want to give a huge shout out to Extra Mile Movers based in Brighton! Tommy and Jaxon did an…read moreexcellent job moving my mother in law from her 3 bedroom ranch in Shelby Township to the lower level of our condo in Brighton. Despite the 95 degree heat these guys showed up on time. They walked the job first to see what they had to move which in our case was about 40 boxes and bags and about 15 pieces of furniture. They then proceeded to put down runners and shrink wrap the furniture items followed by picking up the heavy boxes and loading their truck. The total job only took them a total of 5.75 hours which included the 2.5 hour round trip drive. The final price was very reasonable since they charge by the hour. Again, this was in exhausting unbearable heat. They even moved a recliner from our first floor to the lower level at our request. These young guys were congenial and very helpful. We would definitely use them again if necessary. They are top notch. We highly recommend them if you have a move in your future.

WARNING: A 38-Mile Move Became a Lawsuit After I Paid the Maximum Quote…read more I strongly recommend that prospective customers understand my experience before hiring Extra Mile Moving. My written estimate for this move was $3,115-$4,075. I paid $4,075--the **maximum estimated amount**. Extra Mile/Moving Forward ultimately billed the move at $8,655.50 and is now suing me for another $4,580.50, plus attorney fees, costs and interest. This was a roughly 38-mile residential move. Extra Mile/Moving Forward had an opportunity to walk through the property before the move and see what was being moved. I also advised them that I had a large number of boxes. When the first truck arrived, I immediately expressed concern that it was too small. The move ultimately required additional truck capacity, additional time and associated charges that I dispute. A substantial portion of my possessions was unloaded into my garage. What I was initially told would be temporary storage became a garage packed with household property, leaving it inaccessible to me. I live alone. As I have gradually been able to unpack and access those belongings, I have continued to discover damaged and missing property. More than $1,500 worth of readily identifiable belongings was left behind at the Brighton property. Containers holding clothing and other belongings were damaged or opened, leaving approximately $1,000 worth of clothing, handbags and shoes on the garage floor. I have also discovered additional damaged property and substantial missing property, including numerous family portraits, many of them originals and irreplaceable. I have photographs documenting the condition of the garage and belongings, as well as photographs showing many of the now-missing family portraits in my former home. Because litigation is pending, I am deliberately limiting this review to facts I can document and my own experience and opinions. Extra Mile/Moving Forward disputes my position, and the court has not yet determined the merits of either side's claims. What I believe prospective customers should know is this: I paid the maximum amount of the original estimate. I disputed thousands of dollars in additional charges. I am documenting damaged, missing and left-behind property. And instead of this ending as a customer-service dispute, I was sued for another $4,580.50 plus attorney fees, costs and interest. Had I known this was a possible outcome of hiring this company for my move, I would have chosen another mover.

Highly efficient, professional, and reliable. The whole process was smooth and they were able to…read moreaccommodate for somewhat short notice. The price was very reasonable for a local move, especially considering the quality and willingness to work with our needs. Professional Movers made my local move so much easier, and were transparent throughout the entire process.

From my first phone call, to my virtual walk through to actual moving day, working with…read moreProfessional Movers was a great experience. They even let us pick up empty boxes from their office free of charge which was very helpful and appreciated. Our move team consisted of 3 young men Donova was the team leader. He kept me informed throughout the entire process, was polite and efficient. My move took less time than anticipated because those men hussled and I was glad to have saved money. They are more expensive than some of the other local companies but qell worth every penny. Our furniture was well secured, they disassembled and reassembled our beds and other items and overall did a great job. I highly recommend them.

The J & J Moving Company came to my apartment, moved all of furniture in very professional manner,…read moreand set up my furniture at my current apartment. The two movers were efficient, and very professional.

They definitely got the job done. Only thing was trying to move my bed into my new homes' basement,…read moreit was a tight squeeze and an unnecessary piece of wood snapped but over job well done. Yes, I got serviced by this company on 3/26/26, a guy named Travis and second guy helped.

College hunks was great! Easy to schedule with, highly flexible, and fast, professional, and solid…read morevalue for the money spent. I can't recommend them highly enough. They showed up on time - calling ahead to let me know when to expect them. They gave me a realistic quote before they started working and then finished the work within the quote that they had given me. Great service! Great value! Highly recommend.

Easy to schedule. Came on time. Friendly. Took broken…read moretreadmill from basement to truck & a couple other things. I would highly recommend.

I've used this company twice now and about to use them a third time. Twice in a week. OMG!!! THEY…read moreARE AMAZING!!! The first time I was so impressed not Only with the prices but with the move and that's why I called again! They beat ANYONE'S PRICE and move better THAN ANYONE I've EVER USED. NO names mentioned. TM&T LMAO. I Really love these guys! From the customer service representative on the phone to the paper work from beginning to end! No complaints!! Five STARS!!

Absolutely the worst experience moving ever! Everything seemed great until they showed up. We had…read morephone calls, texts and even a walk through where John even took notes. We felt confident. Boy were we wrong! $15k down the drain. Everything became a complaint or an argument. We had picked them specifically because they said they would build a crate for the lathe and charged another $1000 to do it. On the day John argued he would not move it and had never agreed to. Much less build a crate for it. I ended up providing makeshift materials and show them how to safely move it. When it got here things were bent and broken. While getting boxes in the truck two of them kept pushing each other around like two little kids. They eventually dropped a bed frame on the hardwood floor and then one pretended to be hurt. We saw it. It never touched him but he screamed it broke his foot and was bleeding. Yet somehow he had no issues moving boxes. The same two guys kept pushing each other around until finally one was thrown right where a snow plow was being moved. The plow flipped over and narrowly missed his foot! I turned white. The truck they brought was not big enough. They had to go and offload it and return. That took them 4 hours. We had to walk behind them around the house because they would constantly not grab all the boxes from rooms but close the door and say it was all done. Always an argument ensued. Things like yard equipment, glass and awkwardly shaped things were taken separately on the truck. When these guys arrived they had two trucks and just 3 people. As they opened the truck I saw one of my generators sitting upside down! The lathe was loosely strapped to the side of the truck sitting on the same material I provided. Things on it were bent and broken from bouncing around. All the yard equipment and awkwardly shaped items were just stuck in tall garment boxes. Trim pieces from my truck I had just painted were scratched and rubbed through. Ruined. Boxes were crushed. The guy with the "broken foot" kept limping around. John hardly did anything. Boxes were placed any which way pretty much anywhere. We had to insist and argue for boxes to be taken where they belonged. Things that went into storage were just chucked in and boxes placed right at the entrance. It was a mess. We gave up on having the furniture put back together as we just wanted them to leave.

DO NOT USE!!!! See…read morethe photos I've attached of the movers packed. I provided BRAND NEW boxes from UHaul. I had to re-pack countless boxes because they weren't taped, did not have packing material, and would not make the trip from Michigan to California. This company is not professional. I spoke to Jeremey, and I asked for a deadline to get this resolved, and then me immediately escalated the conversation by calling me a fraud (despite the photos provided) and threatened to send me to their legal department (see screenshot). Find real movers.

We moved at the end of June 2017. We thought Carlos and his team would be great…read more.. Did they get the one truck full of some of our items from the old house to the new? Yes. Were they careful with our items? Yes. But...then, we had a few hiccups, of which the last was the one that would make me not recommend their services to others. Things that went wrong: 1.They arrived late. We did receive phone calls updating us, but still was frustrating as we expected to be done moving by the evening. 2. They showed up with 3 movers and we were apparently quoted for 2 movers. At no point was it asked if it was ok, or anything, and it wasn't mentioned until we were discussing payment, and Carlos told us that the discount from Angie's List included only 2 movers. 3. Carlos and his team didn't have the supplies to wrap furniture and didn't have enough moving blankets. In fact, as they unloaded the truck, I noticed that they used some of our throw blankets to protect the furniture without asking if that was ok. 4. Their truck wasn't big enough to fit all of our items in one trip. We were moving from a smaller house about 750 sq ft. We were asked over the phone how big our house was and approximately how many boxes we had. Carlos and his team made one trip with a full truck. Then we filled our cars and still had to go back the next day for the rest of our stuff. He offered that they would go make another trip for the rest of the items for the additional hourly charge. 5. Payment - this was the one that killed it for us. As others have mentioned, we were quoted an affordable price over the phone. We had a discount through Angie's List. The woman on the phone told us that we would be able to use that discount and quoted us accordingly. When all was said and done and it was time to pay, Carlos told us it was going to be $400 over what was quoted to us. We talked to him about it and he was not budging on what was quoted over the phone vs what he was charging us. We tried to negotiate since they were late and ran out of supplies at their previous job and since we had to load our cars with items and still go back for the rest. He would not compromise, and actually was upset that we were even questioning the issue. I have no problem paying for good service. I have no problem tipping for good service (I still tipped his team even though Carlos screwed us on pricing). I do have a problem with being quoted one amount and then being told to pay a DRASTICALLY DIFFERENT amount. He even had the audacity to ask us not to write a poor review. He clearly knows that what he is doing is wrong. Yes, he and his team work hard, but he should be upfront about the cost. It is not ok to quote one price and have such a large difference between your quote and actual cost. Customer service goes a long way, but he and his company certainly lacked in that area.