The reviews I post keep getting removed…read more Do not go here under any circumstances, save yourself the trouble. Yelp keeps letting them remove my reviews, so I'm going to post a picture from my last time there. They washed my car with the temporary paper floor mats they use covering my gas can. Pieces are is still stuck there more than a month later. This is the smallest thing that's happened. Each time there's an incident, one of the times they held my car hostage for six months! The last time they tried to contact me they called my sister. It's not that they don't have my number, they just consistently mess up the accounts and call different members in my family. I get calls from my mom's oil changes on the regular!

CAR OWNERS BEWARE: I…read morebrought my car for an oil change to a different place when my mileage reached 21k miles. This new place told me that my tires had wires showing and uneven ware which was a complete shock. Prior to this, I brought my car to Crowley Kia Service for my oil change twice. Once at 7k and then again when it reached 14k miles. Each oil change cost me $90. To make matters worse, I learned (too late now) that tire rotation isn't even included in this pricey service, which is standard at most reputable service centers. Because they didn't rotate my tires (and didn't even mention it or recommend it), I'm now looking at having to replace my tires on a car that I bought brand new in April of 2024. Completely unnecessary and frustrating. I expected better service and value from a dealership -- especially one representing a major brand like Kia. I can't recommend Crowley Kia Service to anyone who cares about their car or their wallet. Save your time and money -- go elsewhere.

I've bought multiple cars from Stephen Toyota and I've always been treated right. I recently…read morepurchased a 26 Rav4 Limited with Jason as my salesman( third time!). He was friendly, attentive and efficient. He listened to my needs and set me up in the vehicle that was meant for me. During delivery he explained all the features and made sure everything was set up properly. I appreciate his attention to detail. I would highly recommend the Stephen Toyota sales/ finance group! Huge shout out to Chris in finance for always taking good care of us and Jimmy and Rocco for managing a great team. You guys are a step above the rest! My husband and I trust you, and that's why we keep on coming back. See you next time!

New car. Every complaint i brought to their attention was either non-existent or my fault. Brittany…read morewas exceptionally unpleasant, but hostility seems to be the Stephen Toyota way.

I love these guys. Really fair pricing, quality of service and timely fixes take a lot of stress…read moreoff. My family has brought japanese and german cars here for a couple of years now with zero issues

Myself and my family have been going to Bristol Auto Center for many years and have never been…read moredisappointed. They take excellent care of my cars and better priced then many other places. But they have always been honest and reliable and I will trust them to take care of my cars as long as I drive them. Thank you all for the honesty and reliability. Your the best! Thank you.

As crooked as a 3 dollar bill. Keep a careful eye on exactly what they write in your contract…read more When they say it's "close enough" or "it doesn't have to be exact", you know they are acting extremely specific and intentional. All the "close enough" numbers will all work out in their favor.... odometer, sales price, tax, especially trade-in, and DEFINITELY the pay-off amount of any loan you might have. Looking back at all the numbers and notes, not a single set of numbers matched, not one. The salesman stripped all the screws that hold the license plate, when I ask for a folder they didn't have one so he went and got a very old, very used and worn out manilla folder that was prob taken from the garbage can. Anything they need to "go check on" will take all day, so you're left triddling your thumbs literally all day (6-8 hours, both times, for me), with no amenities whatsoever, even the bathroom was locked. After this experience, I wouldn't buy a pencil from them.

For once I wish I could give 0 stars…read more The experience was friendly at first but then it just felt like I was being taken advantage of as a young women. I shouldn't feel like I need to have my parents or a significant other to come with me to buy a car. I specifically said I was there to test drive the car and feel it out as it was my first time purchasing an SUV. Multiple times he repeatedly asked if I was ready to put down a deposit. I said no and they didn't even want to show me what the financing options would be. Not only that- they are partnered with Costco's car program and offer the price without us having to do the negotiating. Because I was going down this route- I feel like I was also low balled on a trade in offer. I also felt insulted with comments about my driving skills. This has nothing to do COVID- it was the smart ass comments your sales person made when I was bringing the car back into the lot from the test drive. Just a tip- if you want a sale you might want to think how you address all of the above. Not stepping foot there ever again

Lawanda, Jose and Marian did a fantastic job with helping me with all of my car buying needs. They…read moremade me feel extremely comfortable and able to connect with them on a more personal level. The quality of cars here are amazing and the choices are extensive. I might not need a new car for a while now, but when I do, I will definitely be coming back here. Thanks so much guys

On March 4, 2026 I traded in my vehicle here. Here it is May 14, 2026 and my bank from this…read morevehicles loan has sent a letter of intent to repo. Legally a trade in is to be paid off from 1 to 10 days, this obviously has not been done. I have been leaving messages for the Sales Manager and the Finance Manager since May 7, 2026 and nobody is returning my call in regards to this matter. My credit score has taken a 90 point hit as a result of their incompetence. As someone who has worked in dealerships for 40 years it's situations like this that give our industry a bad name. I only write this review as I feel this is my only recourse to try and bring an end to this situation short of physically going there or bringing legal action.

I bought a couple of Vehicles from them over the years, Honest guys had an issue with the second…read morecar and they took care of it right away. I know that when buying a used vehicle you can't be 100 percent sure of what you are getting as they can't either, but they generally try to resolve any issue that you may have. When I go to get another car in the future I would definingly check them again first.

Had a great experience getting my side mirror replaced. Fast and easy appointment setting with…read morecrest communication. Excellent hours that work with after work pick ups. Fair pricing and friendly service.

Mom & Pop shop. Bought a car from there last weekend, a 2000 Elantra, with about everything…read morereplaced and I love it. I love it and THEM enough that my brother went there and bought a car the next weekend from them. Ask for Karen, she's super sweet!

We traded in our 2015 Wrangler to upgrade to a larger vehicle for our growing family. We bought a…read more2022 Jeep Grand Cherokee L from Mark Giannone. We had a great experience with the team there, finance manager was Phil Lebel and he was superb as well. They got us a great deal on the vehicle plus gap coverage and an extended warranty all for less than our payment of our current Jeep. This place is great and will 100% recommend to anyone that is looking for a new car. Five Stars.

Be careful when buying car. Just bought new there and they add charge not told about and I did not…read morewant. They include it in with your negotiable items to make you think it will be subtracted

I bought my used car from them. They were great. They got me a fantastic low loan rate- even…read morethough my credit score was low. They were fair in every bit of my dealing with them. Nick was so nice. The cars are nice. I highly recommend this company. You won't be disappointed.

I was dreading the process of buying a used car...until I met Jay. True to what my neighbors had…read moresaid about him, he made the process easy and stress free. He was patient and had us try multiple cars. He answered all of my many questions thoroughly and cheerfully. And when Jay was not available, his colleagues stepped in seamlessly. We ended up with a great fit for us at a very fair price and are very happy with the result. I recommend Jay and Canton Auto Exchange with no reservations whatsoever. It was a great experience to work with such a knowledgeable, kind and trustworthy dealer.