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    Element Construction and Restoration

    4.9 (62 reviews)
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    30 minutes

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    Reviews With Photos

    Celene R.

    If I could give them 6 stars I would. Paul, the owner, is one of a kind in how he operates his business. He's timely, responsive, orderly and that's hard to find. He employs some of the best in the business (wood craftsman, electricians and painters) and I can't thank them enough for their hard work on our movie room kitchenette. Check out the before and after photos - I highly recommend!

    Before and during flooding

    I can't say enough about the professionalism and efficiency of Paul and his team at Element Construction. My entire downstairs was flooded - displacing me for four months. During that time Paul communicated continuously and apprised me every step of the way on both progress and any concerns he had. His resources for skilled craftsman is outstanding, each trade he brought to the project was top notch. I would recommend Paul highly. His handling of the insurance claim allowed this potentially difficult process to flow seamlessly.

    After new cabinets, new countertops and  new island installed.

    I am so thankful that Paul, who owns Element Construction & Restoration was referred to me when I had water damage in my main bathroom which affected the kitchen directly underneath it. The first construction company that came to assess the damage only spent maybe 20 minutes taking pictures and then he was out of there. I contacted Paul and within a few days, he was at my house reviewing the damage. Paul spent over an hour assessing the damage. He took tons of pictures, measured everything in both the bathroom and the kitchen. Paul is super down to earth and very accommodating. Paul was so professional and respectful of my home. He gave me a reasonable quote, was very upfront and honest throughout the process and met his timeline. I ended up getting an entirely new kitchen and bathroom that is beautiful and truly, truly love. Paul is up to date on the latest design trends that helped me make the best choices with tiles, countertops, and cabinets. He fully understands insurance claims and can help negotiate your claim with the insurance company like he did mine. He has an eye for detail, along with a very capable team. Oscar and his crew were awesome, and they were all on the same page as far as what needed to be done each day. Paul communicated with me the whole time and was always available if I had a question or needed his opinion. Paul and his team made the whole process a lot smoother than what would have been a very stressful time. He even set up a small table for me in the living room with a microwave so that I could still heat up meals while the kitchen was being worked on. It's very seldom to find someone who has integrity and is trustworthy nowadays. Paul did everything to benefit me in the end and he's so knowledgeable with insurance that I received more than I expected! Thank you, Paul and Oscar and the rest of the guys that worked on my home! I highly recommend working with Paul at Element Construction & Restoration! You will not be sorry!

    Before
    Robbie M.

    Unfortunately our home endured some pretty heavy water damage. I am always apprehensive when selecting a service provider when the problem is an emergency. Paul was recommended to me by a trusted friend. Long story short - his team came in and fixed everything as requested and also on time. The work speaks for itself. Paul's communication was on point throughout the process. He is a real person - not a salesman. Highly recommend not having a flooded house.... But if you do call Paul. Wanted to give tremendous credit to his hard working employees - (Andy, Jonathan, and Oscar).

    BEFORE

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    4 years ago

    Paul was very responsive and honest with me when I called him about the repair I needed at my home.

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    Ask the Community - Element Construction and Restoration

    Review Highlights - Element Construction and Restoration

    Paul and Aaron were always very responsive and proactively communicated and guided us through the process.

    Mentioned in 55 reviews

    Read more highlights

    Mr Rogers Neighborhood Plumbing

    Mr Rogers Neighborhood Plumbing

    4.9
    (115 reviews)

    I called Roger's Plumbing this morning for a clogged kitchen sink. Before booking, I specifically…read moreasked whether they service my area. I was told yes, so I stopped searching and waited on them. When the plumber arrived somewhere, he texted me a photo of the wrong gate and asked if it was my house. I replied no and immediately sent him my live location pin, clearly showing my exact address. This is not a hard-to-find property - we regularly receive deliveries, contractors, and even DoorDash drivers with zero issues. At that point, communication completely broke down on their end. My husband drove out to locate the plumber and called him multiple times. The plumber repeatedly sent him to voicemail and did not return calls. My husband then called the office and asked that the plumber call him back. The office said okay. No call came. When my husband finally got through, the plumber said, "I'm in the middle of nowhere." My husband offered to have him drop his location so he could physically guide him in. The plumber refused and said, "Just find someone else." I then called the office myself. Instead of offering a solution, or another technician, I was told: "I don't know what to tell you. When we look up your address, we only see bushes and plants." That statement is simply false. Our address is clearly mapped, and again, other service providers find it daily without issue. The tone was dismissive and essentially amounted to "Oh well - find someone else." Key issues: - They confirmed they service my area, then refused to complete the job. - The plumber ignored repeated calls while knowing my husband was actively trying to help him. - No attempt was made to troubleshoot navigation, send another plumber, or offer any resolution. - Communication was avoided rather than handled professionally. If your company relies on GPS and mobile communication, your technicians need to be capable of using it - and answering the phone. At the bare minimum, basic respect and follow-through are expected. This was a complete waste of time and extremely unprofessional. Do not say you service an area if you are unwilling to actually drive to it.

    Xavier came out twice to fix two separate issues with our leaky bathtub and some weird water sound…read morein one of our toilets. He was incredibly knowledgeable, trustworthy and professional. The leaky tub had to do with the previous plumber from a different company using the wrong sized gasket when he repaired it. He explained how he fixed the water sound in the toilet but I didn't understand a thing. All I know is that the sound is gone and the bathtub stopped leaking! I also had a concern about a dripping sound I'd hear when I ran hot water for awhile from each sink in the house. We ran water from a sink and once we heard the "dripping" he immediately knew what it was. He used a couple words to explain what was happening but I don't remember them so we'll just say it was the pipes expanding or something. He definitely eased my mind assuring me that it wasn't water dripping in the walls throughout my home. All in all Xavier was superb and I trust him wholeheartedly.

    MasterCraft Plumbers

    MasterCraft Plumbers

    4.8
    (385 reviews)

    We were replacing a broken toilet ourselves, but removed the old one to find that the setting in…read morethe floor was completely borked. There was no actual flange at all, just a repair flange and it was set below the level of the flooring and filled in around with a mess of some kind of caulk or filler to try and raise the level up. Making this right was way out of our league, so we called MasterCraft to help us out. They confirmed our suspicions that this was messed up six ways from Sunday and talked through the process of cleaning out the filler, chipping away the concrete, and refilling it with a clean setting of concrete so they could set a proper flange 1/4" above the flooring and for a reasonable price considering how terrible the setup was. They immediately set up an appointment to return the next day. While they were there for the estimate, they offered a free inspection of the plumbing in the rest of the house, which I took to be a fishing expedition for more "problems" they could "fix" for more money, but such was not the case. They found one minor issue, said it could probably wait a few years, and even fixed another minor issue they found for free, then said everything else looked good. Startling honesty and helpfulness! From my call for help, they had folks out to check things out in about two hours, and the work was completed less than 24 hours after that. For the level of work done, an incredible turn time, IMO. All told, we had 5 different techs in our house between inspection and repair, and every single one was friendly, competent, and respectful of our home. While I'm not eager to *need* their services, if I do, MasterCraft Plumbing has definitely earned repeat customers here!

    Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

    Element Construction and Restoration - damagerestoration - Updated July 2026

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