I hate writing this. Perhaps I got a dishonest counter person. I dropped off my phone for a battery replacement after receiving a quote of around $75. I was told it would take a few days. I had already bought a new phone and had been unable to restore the apps, UI, etc. because my old phone wasn't working. After a couple of days my new phone suddenly started restoring my old configuration, indicating that my old phone had started working again. A little later I got a phone call from Quick Fix that they needed to "replace some chips on my circuit board" so the new repair cost was $189 (!) now. I knew something was off so I picked up the phone and took it to Zac's in Santa Clara. They replaced the battery for $55 and everything was fine...no chips were bad. I had avoided a blatant rip-off . Shame on Quick Fix for this attempt to steal from me. read more

They got my son's laptop up and running on the same day! They know what they are doing and can fix the problem promptly! Would use them again! read more

Needed a quick fix for my computer. He diagnosed the problem very quickly. I was helped even though the store was closing and he squeezed me in at the last minute. Awesome place definitely recommend. read more

Second time Oscar and Co have come to the rescue. Issues w Lenovo and Mac book Air. Naked without my electronics for a day, but so worth it! Wish they taught classes on one drive/apple/Google, cybersecurity etc. read more

A screw had fallen off of my Bose headphones. We walked in to ask if it can be fixed here. The person was very sweet and fixed it within couple of minutes without charging us anything at all. Thanks a lot for your help :) read more

Sold me a slow desktop with poor hardware configurations. Refused for a refund just days after buying it. What a joke! I asked them if I can run 20+ tabs on Chrome with 4k videos and multiple background applications, they told me yes and it will be fast. Turns out to be a slow AMD A6, the CPU fan is smaller than the cpu itself. read more

Dropped my iphone and cracked my screen..! Darn it. HELP ..! Called several places-QUICK FIX was first 'talk to a real person' call. Everyone else didn't answer phone or when they did, you have to leave a message. It was a no fuss, no muss 'sure we can fix your screen' phone call. Brought my iphone in and in 40 minutes my screen was fixed ! The store manager, Oscar, was very friendly and got the job done quickly. EXCELLENT customer service..! FIVE STARS..! Highly recommend..! read more

Came in a quick repair to fix s broken key on my Logitech iPad keyboard. Told he could not fix but tried and was able to use . No charge .

Great service , no BS welcoming and efficient! Small place but very comfortable vibe. Got my iPhone screen fixed and at a fair price! read more

Oscar had a look at my daughter's computer and said he could replace the battery in an hour, and give her a new charger for a really great price. The price he quoted for both the repair and the new cord was what the nearest competitor wanted to charge me for the battery replacement alone. Needless to say I jumped at it and got everything fixed up nicely. The service is awesome and they are very nice and personable as well. read more

Contacted several businesses in area in regards to a cracked Dell laptop screen and no one would speak to me on the phone. Quickfix gave me an estimated price on the repair and said that I was better off not fixing the small crack should purchase a new computer later because of the price of the part. Thank you for your help. read more

Your technician Philip was excellent! Patient, kind, very smart, clear, thorough, and got our thorny email problem fixed for us! 5 stars!

Great customer service from beginning to end. I got my iPhone screen fixed much faster than expected. It literally feels brand new. Thank you got the guys at QuickFix Computers! read more

Quick Fix Computer Services - Old iPhone screen. - IT Services & Computer Repair Near Me - Mountain View, California

Very quick response when I contacted them on Yelp. I brought in my custom built gaming PC which was not booting, and they helped diagnose the issue (broken capacitors in the motherboard) and offered to fix them for me. It was very quick - only took them a day once they found the problem. (around 5 business days total). Thank you Quick Fix! read more

Stopped by a SSD drive question and test. The manager Oscar checked the SSD drive without any fee. and gave me a free SATA cable for me to use. Friendly and great service. read more

Highly recommend !!! They worked really fast to ensure the customer's expectations! They were very professional, courteous, and communicated very well...i will continue to use their services in the future and recommend highly to all who needs their repair. read more

I am a Senior Citizen and had a stripped screw with my MAC BOOK Air. Took it into their shop. Quick & Easy & very pleasant service. I repair old Mac's for my kids and grandkids. I will go to this business in the future if I run into any future issues. Thanks Guys! read more

All I can say is a big, "THANK YOU!" to the QuickFix Computer team here in Mt. View CA. Everytime I have a computer problem, I take it to Quick Fix and they go out of their way to help me and fix my computer. They're a friendly, kind team of EXPERTS. I'm very thankful always knowing that if/when something goes screwy on my computer, I can take it to them. They're reliable and trustworthy! Thanks, guys! read more

These guys diagnosed and repaired my computer the same day. You pay a little extra for expedited service, but it was well worth it for me. What a relief. read more

I cracked my laptop screen. I brought it into these guys on Thursday, they ordered a screen, installed it over the weekend, and I picked it up Monday afternoon! Since 2002, I've relied on QuickFix as my computer techs for everything from clean-ups to installs to replacement machines. Thank you Ramy, Oscar, & crew for your speed and wisdom! Ray Morneau read more

The name of this place is deceiving, a more accurate name might be NotQuick&notFixed Computer Services. Why a 2 star rating: -They NEVER and I mean NEVER called to update us on the progress of our repair. They offered "when _ _____ (there are a few examples)_______ is done we will call you." They NEVER CALLED. When I would call and inquire I was informed of NEW hold up reasons and re-assured that when they complete the next task they would call. They NEVER called...... ever. - Although they had our computer for 2 almost 3 weeks, they just could not fix it. Granted maybe it was beyond their knowledgeable But I am under the impression any part that fails in a computer has a replacement part. To their compliment I thought the guy out front was both very polite, and friendly. My lousy review pertains to the store and not the guy you meet out front. (I cannot name names, but if you for some odd reason go to this place and meet a nice guy, then you will know who I mean). We found these guys via Yelp. Nice guys, but I think the Yelp review is in-accurate and they just cannot fix things..... BUT worse than that you hand over your stuff and UNLESS you call You might not ever see your stuff again. My advice is go someplace else. But if you choose here, then ignore the "we will call you" comment and just make sure you get THEIR card and you call them. read more

Very nice employees. Very easy to get service. I am not a tech person and realized that laptop batteries are no longer external on Dells. I didn't trust myself to open the computer and replace the battery and I live very close by so I went over to QuickFix. They took care of me within an hour. I appreciate how quickly they helped me. read more

Very pleasant customer experience. No charge for the estimate or an initial evaluation.

Very professional! Friendly and technically sound staff members; they are really good at their work.

Last Monday, I took my daughter's laptop to QuickFix for repair. But the price was out of her budget and it was our first time there. I plan to bring my laptop home, if my daughter has enough money we will come back. But then they said to me: "Fix it first so my daughter has a laptop to go to school". Prices are calculated below. So they fixed it and then they didn't charge her any $99 to $0! Her laptop is working much better. She is very happy to have a laptop to go to school. Thank you very well Staff. Best wishes to QuickFix Employees and Customers read more

Well where can I start , this place is well deserving of a 5 star review , hard working and dedicated to their customers, they do everything from software (virus removal, Operating System reinstallation ) to Hardware repair ( component and chips replacement on the motherboard) and everything from windows, Mac and even Linux. Highly recommended if you are in he neighborhood and looking for a good computer repair shop , they do Free diagnostic and also Free E-Waste recycling. Taz, Rami and Thanh are the hard working technicians behind the scenes and very skillful at what they do. Fast turn around time and you can even expedite certain issues to be done on the same business day. Check them out and you won't be disappointed Tip : check in thru yelp and you get a 5% coupon on their services read more

Quick Fix Computer Services - Obama passing Quick Fix Computers - IT Services & Computer Repair Near Me - Mountain View, California

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I have been coming here for years. Each time their technicians have provided excellent service. Recently, I worked with both Jim and Oscar on issues with two new computers. Both are extremely knowledgeable and gave me valuable advise on the specs of a computer to purchase to meet my video creating requirements. Oscar patiently reviewed the specs of the computers I was interested in while I was at Best Buy and recommended which one to buy. At a time when I was stressed about getting a project done and not being technical, both Jim and Oscar's help were invaluable and lowered my stress level tremendously. read more

They saw me right away, they confronted an issue that I didn't think of so that was very positive because they seem to know what they're doing! Although I still havn't gotten a response back on wether or not they have looked at it. I would give it a better rating if they have called but I'm positive they will get back to me soon. Maybe I should call and check. read more

I would highly recommend this place for any computer issue!! They are quick and very professional! I just got back my MacBook Air and was very satisfied with their work! Sadly my MacBook Air needed a new motherboard and within a week I had my laptop back ! I would definitely be back for any computer issue!! read more

Quick Fix Computer Services - IT Services & Computer Repair Near Me - Mountain View, California

Fixed a MacBook Pro that had a backlight connector that committed suicide. -0.5 as they forgot to replace the bottom-case screws, causing another trip but partially my fault for not checking. Overall: a competent, component-level repair shop that charges fair prices. Don't even think any further, just go here. read more

Was able to fix my, very badly, cracked iPad. Great service, fast turn around, and very communicative. Even though they were fairly busy, they were able to accurately predict exactly when my iPad would be ready and it works like new. Definitely appreciate the 90 day warranty with OEM parts. Thanks! read more

I just wanted to pop on and write a quick review for the great folks at Quick Fix in Mountain View. I came into work yesterday morning, and my Dell laptop would not power on. I tried everything to get it to power up and looked up various methods online and worked with my company's IT to no avail. It is a super busy and stressful time at work and I was desperate to get it working. I called the guys at Quick Fix and they were able to get me in same same day; for an additional fee they we're able to rush the diagnostics. Turns out, apparently Dell computers run super hot, so the computer's "thermal paste" inside was completely fried/dried out and the computer shut itself down to avoid internal damage. This part had to be replaced in order to turn the laptop back on. They also just did a quick internal cleaning of the hardware. It was back up and running by the end of the same day. I am eternally grateful for their quick and friendly service and highly recommend them for all your computer repair needs! read more

My laptop fell down and wouldn't want to turn on - black screen and beeping. I suspected that most likely the components inside were just misplaced and actually almost took it apart but it was trickier than I expected and didn't want to damage it. Anyways, I asked the guy (Oscar) if he could look at it right away because it's almost taken apart and the issue is probably a misplacef part. You have to pay $50 for express diagnoatics but Oscar was cool and did start working on it immediately and 5 mins later came back with my laptop fully operational. Thank you man! read more

I've worked in high tech for decades, and I know good work when I see it. In the 90s, I built a computer from scratch, but it was easy then. I wouldn't try to fix my own computers now because they are so much more complicated, so that's why I was happy to find Oscar Juarez's Quick Fix. I have a lot of old computers that might still be useful. A few months ago, Oscar and his support engineers repaired an shaky Acer Chromebook for me, and just recently they have given my very old Dell XPS-13 a second life as a Linux laptop. It's given me a welcome alternative to Ubuntu on the wonky Windows Subsystem for Linux, and it's working great. Quick Fix does great work quickly and at a reasonable cost. I recommend this business highly, and will probably end up making use of their expertise again myself. read more

I had a problem with my fan when I tried to clean it. I found this place that work with hardware instead of just replacing for new ones pieces. I was welcome by Oscar that received my computer and fixed for me in two business day. The place is very well cleaned and ready for help you with any issue. Thanks for taking care of my computer. read more

Smart and nice people. Had a display issue with my Mac (water damage) and they helped out.

My first time at Quick Fix was several years ago, when the new computer my boyfriend built for me refused to start up. We dragged the tower in for some professional help and they were able to fix it right up. I still have that same computer and it's still going strong...well, with a few small exceptions. Fast forward to about two weeks ago, when one of my internal hard drives gave up the ghost. It was my dedicated games drive, with nearly a terabyte of game installs, save data, gameplay recordings, etc. Nothing on it was really vital--all my important stuff was on my other hard drive, which still works fine--but I figured it would be nice if I could have at least some of it back. So I took my poor busted hard drive over to Quick Fix, since by now I knew they did good work. Oscar was able to recover the data, but the cost of doing so was a bit beyond my price range. I decided it wasn't worth it; I'd rather just spend that money on a new hard drive to replace the dead one. So when I went in again and relayed my decision, imagine my surprise when Oscar told me he'd be willing to knock a significant chunk off the price. That is a deal I can get behind. After all, he'd already done the recovery (which I was not expecting), so it'd be silly not to pay the man for his efforts. So I walked out of Quick Fix today with all my (completely not important) data intact on a new 1TB external hard drive (which I'd been planning on buying from them anyway), and a much happier wallet. Give these fine folks your business; you won't regret it! read more

Based on the positive experiences of other Yelpers, I felt comfortable bringing my MacBook Air here. James was quick to assess the problem (simple battery replacement), walked me through what I should expect in regards to the repair and pricing, and kindly updated me with a phone call when the laptop was ready on the same day. I also appreciated the quick responses from the business owner, Rami, when I later inquired about buying a new adapter. Many thanks to the team at QuickFix! read more

I went here because I had gotten stuck while repairing my own laptop - a screw seemed to be stuck. In a few minutes Rami had the screw out with a smile and no charge! With a little more detail - I actually walked in, asked for help with removing the screw, and described the screw as "stuck". Rami explained to me that they could extract the screw for a charge of $25, mostly because of the labor time it would take. I started to fill out my contact information, and in the meantime he looked at it a bit and asked me what screwdriver I'd used. I pulled out my screwdriver, and he sort of scoffed and said "you probably bought this from a hardware store for like $5 or something, right?" - which was true, but his mannerism bugged me. Then he went into the back, brought a screwdriver and proceeded to pull out my screw. Patiently, he said: "When you do this sort of work, it's important to have good tools." I offered to pay him, and he politely turned me down, noting that the job didn't require the labor time he originally thought. The quick lesson in hardware repair and free fix were great; but more than anything, I really appreciated the dignity with which he ran the transaction. You can trust this shop! read more

I had an amazing experience here. I custom build my own computer and tried installing an SSD, but I ran into many problems. After spending days trying to solve it on my own, I called up Zach and he told me to bring it in for a quick 10 minute fix. Sure enough he fixed it instantly and offered to do more work on my PC for a affordable price compared to other South Bay locations. Zach is the the man! He even gave the correct cords to link addition components to my PC. Great guy! read more