Buying a vehicle can be a daunting experience. It's very hard to know who you can trust, that is…read morewhy I was relieved to find Ben Shooks. His Father (Vern) started this small used car lot and now Ben owns it and often you can find his son working there too. Our family is on our 3 vehicle purchased here, 2 for us and 1 for the in-laws. All have been great cars. Ben is fair, and honest. His cars are inspected by an onsite mechanic and if there are issues past purchase they are quick to correct or offer assistance. We hopefully won't need another vehicle for a LONG time, but when we do I know where we'll look.

Really disappointed this morning. We've bought two cars from here and regularly get oil changes as…read morewell. This morning my husband went in for an oil change and wore his mask to stay safe. He overheard the two men working say "they should just open everything back up, whoever dies oh well". This is not okay. I thought these people cared about their community.

This is a great auto shop repair. John the owner, very nice. Dave H. your the best. I appreciate…read morethe honesty, and respect. We woman know it's hard to find a good mechanic that only fixes what's wrong and keeps it 100% with you, then Real Pro Auto is for you. I just can't say enough. Thank you everybody! I'm still learning the names..

I had to have my car towed here after it died on the highway because it was AAA approved. I'm glad…read moreto have found this place while over an hour from home. Their customer service is great & my car is good as new. They went above & beyond to try to help me out in every way possible. I highly recommend them.

This has been my family's go-to place for YEARS. They are great people, timely, and always honest…read moreabout the work that they do. I brought my car in for an oil change yesterday and they went above and beyond to make sure I was taken care of. They even helped explain a few reasons why my car might eventually need further maintenance. Great prices too!

Always do. Great job. I've been taking my Trailblazer there since I got it. Always help me if…read moresomething on the trailblazer needs something fixed and help with the oil changes, keep everything running, and make it last for a while

Quick and friendly! $44.99 for the basic oil change (Plus $10 off for being a first time customer)…read more Filled my tires, topped of fluids, cleaned the windshield and greased the door joints.

I went into the location this morning on 28th street in Grand Rapids Michigan. I wanted the classic…read moreoil change, I was told they didn't have my oil and I would have to go buy my oil and come back and still pay the full price for the service. Then the worker said that I had to get the premium because they have my Oil in that teir. They didn't check any of the things in the premium package, and they didn't even give me a sticker for my mileage to get it changed next. Is this normal for your company? It seems like a scam. If I'm paying for a service I expect it to be done throughly. The guy didnt even put down the correct mileage I had, and I had to make sure he wrote it down.. On their website I paid for a full service after being told to go buy my own oil, and then being told I had to pay 100$ for the other. No sticker, NOTHING checked. Nothing filled not even the tires or anything checked. This is false advertising and I don't feel comfortable coming to this establishment. I. No tire pressure, no washer fluid, didnt even check my lights. I don't appreciate being taken advantage of and being told lies because I am a woman. I know what goes into an oil change and the men there trying to tell me I needed "Buick oil" and it needed to be order is not correct, any person with basic knowledge of Cars knows Buick doesn't even make oil.

Always kind and helpful!Honest guys with experience ,love their customer service and reasonable…read moreprice. Recommend every time

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

I've gotten all of my repairs and oil changes done at Car Care for the past couple years and LOVE…read morethe service. They're honest about what my car needs & when and I love going to them for my cars maintenance. Highly recommend

Took my Jeep in for an oil leak originating from the same location of a repair completed over a…read moreyear ago. They found the leak and made the repair no hassle and no charge. That is exceptional service, and I highly recommend them.

We just discovered Auto Centric and had a great experience there. Great prices, fast service. We…read morerecommend them and will definitely return when needed.

Friendly, fair, and honest. I would definitely recommend and return. The owner personally called me…read moreto thank me for my business and make sure that everything was ok after.