5 years ago we brought a system from Mitch. In May of 2026, we requested a filter replacement,…read moreMitch came and completed the service within a week. Highly recommended.

Delighted with the overall experience and service offered. Awni was prompt in his initial response…read moreto our request for installing a water softener and the installation happened within a day. Throughout the process, the team was was a call/text away from clarifying our queries. We also found the equipment to be an excellent value for our requirements. The pleasant aspect is the service has stayed the same even after the installation. Awni is diligent in his responses to our follow ups and we truly appreciate the service and the commitment. Strongly recommend for anyone looking for a softener.

What a great difference our new water softening system has made in our home for the way our water…read morefeels. We are excited to no longer have the horrible scale build up on our appliances and have noticed we need radically less soap in the shower. Additonally, we are really enjoying the reverse osmosis system under the counter as well to make sure we have safe drinking water for the family. The owner Justin was patient and explained their products and benefits well. Extremely knowledgeable with every question I had. I did some research before deciding on a system and this company only uses the best products (tanks and valves) and won't try to unnecessarily sell you on a system you don't need or cheap out with lesser materials. Fair quotes- great work- don't look any further if you need a water softener for your home.

They did a great job On time fair price good communication…read more John did fantastic job Love my new RO system

Got the Fleck 5600SXT water softener + catalytic carbon filtration system installed through Silk…read moreWater San Jose and I must say, I'm highly impressed with the quality of work that Trung and his team did! What I liked the most was - Very reasonable and upfront pricing, Friendly & professional, Excellent communication. They arrived on the set date/time to the dot and completed the prep and installation in less than 2 hours! I would highly recommend them to anyone looking for a Water Softener Installation service in and around San Jose.

Our neighbor and friend recommended Silk Water to us as we were in the market for a quality water…read moresoftener. In this economy, it's important to research a bit to find service providers that are reasonably priced without compromising quality. I called for an initial quote and Trung took some basic questions and advised us the next step would be for him stop by the house for a quote. We agreed on a date and time, and he showed up promptly. After a quick assessment, including understanding the neighborhood and its hard water challenges -- he was able to give us an instant quote. Of course, we had to discuss the quote with the family to see if it was something we were able to work with. Within a week, we were able to get in touch with him to schedule the installation appointment. Trung arrived the day of our appointment and got straight to work. He installed the water softener tank along with corresponding piping, and secured everything with a drill. He finished in record time (less than two hours) and was very thorough with explaining maintenance instructions, etc. The product is covered with manufacturer warranty and he wrapped up the appointment by advising us to call him should we ever experience any issues. The unit looks great in its setup, our water is cleaner and softer, and we didn't have to break the bank. Win-win all around. Exceptional experience for service, quality, and affordability!

I has a great experience with City Water Filter & Hyperbaric and I wanted to recognize the amazing…read moreteam there. Clay runs a fantastic business and clearly cares about his customers and quality of service provided. From the moment I talked to him , everything was professional , organized and welcoming. Javier and Jesse did an excellent work , they were knowledgeable , friendly and took the time to explain everything clearly . You can tell they take pride in what they do and make sure the job is done right . Jennifer was also wonderful , helpful , polite and made the scheduling and communication smooth and easy. Overall the entire team made this a very positive experience , I highly recommend City Water Filter & Hyperbaric to anyone looking for reliable service and a team that truly cares about their customers.

Very disappointed with the communication and overall service from this company. I was told one…read morething, while my tenant was given different information, which created unnecessary confusion. After the technician completed the filter service, my water filtration system was not working properly. I contacted the owner expecting them to stand behind their work and help troubleshoot the issue. Instead, without performing an official inspection of the system, I was quickly told that the resin likely needed to be replaced and was quoted approximately $500 for another service visit. My system is only about 5-6 years old, so I was concerned that such an expensive repair was being recommended without properly diagnosing the problem first. We later discovered on our own that the actual issue was that the filtration system settings had not been set correctly after the technicians changed the filters. Once the settings were corrected, the system worked. My biggest concern is the lack of communication and proper troubleshooting. Before recommending a customer spend another $500, especially immediately after your technicians serviced the system, I would expect the company to first verify that the work was completed correctly and that the system settings were properly configured. Unfortunately, based on my experience, I would not recommend this company.

I normally don't take the time to write reviews, but the service was so outstanding that I felt…read morecompelled to share my experience. We recently decided to replace the old plastic water shut-off valves in our 10+ year-old home to help prevent future issues, and we couldn't be happier with the service. The team arrived even earlier than scheduled, and the two technicians were professional, efficient, and clearly knew what they were doing. They did an amazing job replacing all the valves quickly and carefully. Everything was completed in no time, and they left the work area perfectly clean afterward. It's hard to find contractors who are both skilled and respectful of your home, but this team exceeded our expectations. Highly recommend for any plumbing work!

The whole experience was Quick and painless. Affordable pricing and easy scheduling. Recommend!read more

We used to have an old GE softener that broke earlier last year, and spent a long time looking for…read morean alternative. Several HVAC and plumbing colleagues recommended LifeSource and so far I can say it was a great decision. Eric came to the house and assessed which model we needed. We live in a small condo so there was no overselling! He was a great guy who took the time to walk us through everything along with the upfront prices. Then a few weeks later (weeks was due to holidays but normally they would've came days after the first assessment), Sergio and Vince came by and installed everything in under two hours! Then they both walked me through what to do to get the best experience as well as troubleshooting tips. 10/10 experience, would do it again if I had another home.

Apparently, Robert's time is far more valuable than mine. Who knew?…read moreI rearranged my schedule, turned down other plans, and made myself available for a scheduled estimate with Robert from Life Source Water Systems to discuss installing a whole-house water filtration system. I did my part. I was home, ready, and waiting. And waiting. And waiting. An hour and a half later, I was still waiting. No knock on the door. No phone call. No text message. No carrier pigeon. Nothing. Now, I completely understand that things happen. Jobs run long. Traffic exists. Emergencies come up. Life doesn't always go according to plan. But common courtesy is still free. A quick 30-second phone call saying, "I'm running late," would have been appreciated. A text saying, "I can't make it today," would have been even better. Instead, the message I received was loud and clear: my time wasn't important enough to warrant even the smallest amount of communication. It's always interesting when businesses expect potential customers to respect their schedules while showing absolutely no respect for the schedules of the people they're hoping will spend money with them. Needless to say, if this is the level of communication before they've earned my business, I can only imagine what customer service would look like afterward. Thanks for the estimate, Robert. Oh wait...

I'd hate to be the person to give bad reviews. Glad others had a great experience. I called to…read moreinquire regarding a water filtration system and install. Not sure who i talked to because who ever picked up did not introduce themselves or the business it was just "HELLO", i had to ask if i am calling the right business. I am assuming it was Ammar because of the name mentioned in the reviews. I asked for quote regarding an install and the system, he asked me about a water softener. I mentioned that my city unfortunately does not allow salt and i would have to go with no salt filtration. Before i can go into further details, he quickly cut me off and said sorry MAN i don't carry that sorry MAN. I wanted to ask about installation if i get my own unit but i felt i was getting brushed off it and he seems to be in the rush to get of the line with me. Hope everyone else will have a better experience than i did. Maybe today wasn't a good day.

I got a new house in Morgan Hill and Ive been wanting to get a water softener but I didnt want the…read moreRO system cuz I didnt want them to drill a hole in my island. Of course I yelped a few places and I had people come to my house and quoted me but I eventually end up going with Crystal Water Line. Ammar, the business owner is super helpful and his communication with me was great! I even referred him to my moms house and she did it too! So I am glad ...he was able to give her a deal! And her house was built in the 80's too! He even brought her bags of salt for the water softener and showed her which I really appreciate cuz shes in her 70's and not trying to have her carry those heavy bags! Good work!! appreciate what you did for my mom. Also the salt bags are on sale at Home Depot so I got the minimum of 5 as he informed me that the tank needs about 5 bags. I highly recommend him! and his services. Hes thoughtful and always answer my text, and I am pretty sure the same questions are always asked but hes so patient with me as it is my first time owning this type of water system. O yes the water has been really good too! so again Thank You!

On time. Get work done within hour. Efficient . Use him for gas valve replacement and faucet…read morevalve replacement

Five stars for the super quick responsiveness and turnaround time. Our water didn't get warm one…read moremorning (taking a cold shower was horrible), and we called PG&E to see if it was something with the gas line, and they took a look and confirmed it wasn't. We then called Better Home, and they came by quickly to take a look and mentioned some stuff about our water heater, and we decided to get a new one since it was already 15 years old. They brought a new water heater and replaced it, and took our old one out. Super efficient. In regards to the price, it was what it was, but I looked up the water heater and it wasn't a super crazy markup to what they charged us plus labor, so I'm not complaining.