Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

Wasn't too impressed!! Half my spray/jets didn't work.. and the cloth roller that dries off your…read morecar didn't even touch my car, even though I paid for it, because the idiot driver in front of me, panicked because they've obviously have never been through a car wash before and hit their brakes which defaulted the system and I got screwed of getting my $25 car wash.. and when I complained about it, they said they would let the mgr know and I'd get a free wash when he calls me.. why would I want to come back? If I can't just go through the wash a second time?

I love the family pass. Share the joy and the discount with others. Only $22 bucks a month. You can…read morepause and then pay $5 to reactivate

I would absolutely not recommend this location or this business. I've had several problems with…read morethem and today was the last straw. I have had a membership for quite some time and when I added a new car, they voided my other car and then made me feel like an idiot, even though the issue was very much on their end. And instead of being understanding and helping, the manager decided to give me a lecture on how technology sometimes doesn't work. What a joke! I was paying $59.99 a month for many months, and them messing up turned into a huge inconvenience for me. There could be some lessons in customer service for sure. Now I have to go out of my way to call their customer service to try to get a refund for services. I wasn't even able to get, even though they so conveniently charged my card as they do every month.

I would give Alex and the team 20/5 stars if that were an option…read more I've been coming to Prompt every few months taking turns between two cars for a year and they are always fast and efficient without ever sacrificing high quality in their work. Even when the guys are in task mode and it's very busy Alex is so friendly and welcoming while he's got his hands full. I usually get the $40 full interior/exterior detail and if it's not a busy day it doesn't take more than 25-30 minutes. I once spilled my entire drink in my car and called nervously asking if it would be ok to come in with only a few minutes before closing. They let me come up and did what they could for the night, and we talked through the plan for me to come back within two days to finish getting the floor fully cleaned. It felt so intentional from all the guys who I talked with and the follow through on plan and pricing was intentional as well. I tell everyone about Prompt and the unbeatable value. When I have the ability to down the road I'll absolutely be getting a membership. If you're brand new to the experience it's just mildly confusing at first. Entrance is to the south west and you'll wait for someone to come talk to you before driving through the car wash. Then someone will direct you where to pull up. They don't tell you this because they're in task mode and assume you're a pro at this part: once you're parked in the lane they've directed you to, just leave your key but grab your wallet, phone, other essentials, and head on into the waiting room. Someone will come in and call out your car make/model when they're ready to take your payment, and again once they're done with your car. My friend first told me about Prompt a year ago and I'm so thankful. It has really been a godsend for my overwhelmed brain that I can steward car ownership in this way that's so accessible financially and from a fantastic team, when I'd otherwise let way too long go by without cleaning and sink further and further into guilt and overwhelm about it.

Every time I show up we get treated with such good care and professionalism. It doesn't matter if…read moreit's one of our cleaner vehicles or one of my kids cars with French fry's and fry sauce in every crevice! These guys do such an amazing job and it's beyond affordable! I'm happy to tip these guys when it's finished. They really do a fantastic job in a short amount of time! I wish I lived closer I'd be there more often. Thanks Alex and crew!!

Huge fan of this place, easy to get through and always get great service. The staff is responsive…read moreand it's a great deal for the quality of wash you get -- highly recommend it!

Great place; just call the owner [# on the West end of the building] if you swipe your card &…read morenothing happens (if the 'garage door style door' to the washing stall doesn't open). They can fix it pretty fast. And be sure to use the Vacuums in the back (the East end of their lot) - they're strong. Sincerely, Richard

A quick edit: It seems the "Soda" part of this business has closed, but the car wash part has…read moreupped their game. Super wash, friendly staff, towels and spray, air guns, good vacs, etc. Still lovin' it here.

This is my 2nd time here. The first time we had a great experience. They had workers cleaning the…read moreparking areas, a worker assisting at the check in kiosks, workers swapping out the dirty towels. It was a welcoming environment. That was only just a month ago. Perhaps the weather and cold has affected the services?! Not sure what it was today during this visit. I love that they accept tap to pay. That made it super convenient for me to just tap my phone and get a quick wash without having to look through my backpack for my wallet. When I arrived at the kiosk, the arm was already up. We didn't see anyone to assist. It almost felt abandoned. After paying and checking in, we pulled up to the tunnel, no one was there to guide us in or pre-wash the front/back like they usually do. I just pulled in anyways. Then a girl comes out from the door nearby and finishes guiding me in and spray my car. We go through the tunnel. It was nice! I got the highest paying wash thinking it came with tire shine...I was disappointed when drying my car, that my tires were not "shined". No big deal. Here's where I deducted the two stars from. The parking areas where the vacuums are, trash in the stalls. Peoples car mats left to freeze over, trash near the trash cans (never made it into the empty bags/trash bins), 3 vacuum hoses didn't have tips on them. It was just a hose. I moved my car to a stall that DID have vacuum tips on it. But then the suction on those vacuums were crap! Barely vacuumed anything. Bummer. I went walking around to check the suction in the other stalls and finally found one. SO, I moved to that stall. Got my car cleaned and wiped down and we headed out. It was dead. No music playing (like they did the first time ) no one cleaning or maintaining the lot. This round was a bad experience. Even my son (who pointed out the music not playing) was disappointed. He loves going to car washes and cleaning, all I gotta say is, I hope the next time we visit we'll have a better experience.

+ Decent wash. The Lunar wash (the 3rd best of their 4 options) got like 85% of the mess on my car…read more - No dash wipe handouts here. + Got vacuums and mat cleaning machines too. + Nice, patient, helpful staff. . Didn't know how to set a Tesla to neutral. Think the attendant didn't know either. Hopefully they all learn how in case another clueless bloke comes along, they can help them haha . Tip: download the app for a free wash ;)

We prefer coming here instead of the duck place because as people who don't wash our cars much we…read moreappreciate that they're friendlier and not as pushy as the quack locations which we stopped going to for that reason. Drive thru wash with self service dry after.

The staff here are really great and keep things running smoothly. I love that they have mat washers…read moreand the rags and spray are always stocked. Never had any issues with vacuum suction either. If you go through the window line, you can get free air fresheners. On the last visit there was something wrong with the wheel cleaner and they happily let me go through again and spent extra time pressure washing the wheels before I entered. I've never been in but they also have a room with free soda and a playground for kids.

Disclaimer: I tried Shiny Shell on a free offer to see if I should sign up for a membership…read more I was very underwhelmed at the quality of car wash I got today at Shiny Shell. My truck was dirty, it definitely needed a wash, and I wasn't expecting a miracle but....One side of the car was coated in water spots, it looked like the spinners hadn't even touched it. The wheels looked like the wheel shine was spritzed in a couple spots. Overall it just was a half a** job. I took advantage of many of their microfiber cloths and essentially re washed half of my truck in the detail area. The detail are was nice and well stocked which earns a second star but I would not recommend this place for a membership.

Stopped to wash my car cause I never do. Make sure when you swipe your card to start washing your…read morecar. We thought we had to let it count up the time and then wash the car. We are dorks. Owner was very nice and came out and assisted us. Made sure we could still wash my car. Also explained how to use the machine. They were on site to help, which made things quick and efficient. Was also HAPPY to help us. Very decent pricing for self serve car wash! I was able to go through all the steps. Located in the perfect area, close to lots of shopping.

This review is specific to the detailing portion of the business not the self serve car wash…read more I spent a week stopping by and calling trying to get someone to take a look at my vehicle and quote me a full detail price. I was calling and stopping by during the posted business hours but no one was there and no one answered the phone. I left messages and eventually I was texted back asking me to stop by the next day for a quote. I did stop by and someone was there this time and I did receive a quote for a full detail. I was selling my vehicle and needed the full detail prior to posting ads for sale. The quoted price seemed fine and all I needed to do was sort out transportation etc., while the vehicle is being detailed. I mentioned I would call the following week so we could set up an appointment and get this done. He said that would be fine. The following week I was again met with an answering machine only. I left messages and again stopped by, during business hours. No one was there. I left about three messages over the span of a week. I never received a call back. No texts, no nothing. Great! Completely unprofessional. Basically I wasted 2 weeks of my time, time I could have had my vehicle posted for sale. Time that I need to go find another detailer to do my car. I wonder if someone else is running this shop now. The older reviews and photos look pretty good. What happened?