A quick edit: It seems the "Soda" part of this business has closed, but the car wash part has…read moreupped their game. Super wash, friendly staff, towels and spray, air guns, good vacs, etc. Still lovin' it here.

This is my 2nd time here. The first time we had a great experience. They had workers cleaning the…read moreparking areas, a worker assisting at the check in kiosks, workers swapping out the dirty towels. It was a welcoming environment. That was only just a month ago. Perhaps the weather and cold has affected the services?! Not sure what it was today during this visit. I love that they accept tap to pay. That made it super convenient for me to just tap my phone and get a quick wash without having to look through my backpack for my wallet. When I arrived at the kiosk, the arm was already up. We didn't see anyone to assist. It almost felt abandoned. After paying and checking in, we pulled up to the tunnel, no one was there to guide us in or pre-wash the front/back like they usually do. I just pulled in anyways. Then a girl comes out from the door nearby and finishes guiding me in and spray my car. We go through the tunnel. It was nice! I got the highest paying wash thinking it came with tire shine...I was disappointed when drying my car, that my tires were not "shined". No big deal. Here's where I deducted the two stars from. The parking areas where the vacuums are, trash in the stalls. Peoples car mats left to freeze over, trash near the trash cans (never made it into the empty bags/trash bins), 3 vacuum hoses didn't have tips on them. It was just a hose. I moved my car to a stall that DID have vacuum tips on it. But then the suction on those vacuums were crap! Barely vacuumed anything. Bummer. I went walking around to check the suction in the other stalls and finally found one. SO, I moved to that stall. Got my car cleaned and wiped down and we headed out. It was dead. No music playing (like they did the first time ) no one cleaning or maintaining the lot. This round was a bad experience. Even my son (who pointed out the music not playing) was disappointed. He loves going to car washes and cleaning, all I gotta say is, I hope the next time we visit we'll have a better experience.

Alex makes a visit to Prompt feel like a visit with an old friend whose buddies take care of your…read morecar. Perfectly clean. Spotless.

wow !! what horrible customer service ... one star is generous to be honest. I had an appointment…read morefor a car wash and hand wax at 10 am, we were a bit early, had never been there prior to this day, and apparently parked our waiting car in an unauthorized spot. There was no one available to check our vehicle in, and when someone finally did arrive, their focus was on where we had parked our car, waiting to be told where to go for our service. Treated very rudely,barked at and told to move our vehicle immediately ( we were parked to the side and creating no disturbance whatsoever)... and as a paying customer I was shocked at such poor treatment. We chose to leave and will head back to Clarks where we have always been treated with professionalism and kindness. Good luck Prompt

Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

Wasn't too impressed!! Half my spray/jets didn't work.. and the cloth roller that dries off your…read morecar didn't even touch my car, even though I paid for it, because the idiot driver in front of me, panicked because they've obviously have never been through a car wash before and hit their brakes which defaulted the system and I got screwed of getting my $25 car wash.. and when I complained about it, they said they would let the mgr know and I'd get a free wash when he calls me.. why would I want to come back? If I can't just go through the wash a second time?

The staff here are really great and keep things running smoothly. I love that they have mat washers…read moreand the rags and spray are always stocked. Never had any issues with vacuum suction either. If you go through the window line, you can get free air fresheners. On the last visit there was something wrong with the wheel cleaner and they happily let me go through again and spent extra time pressure washing the wheels before I entered. I've never been in but they also have a room with free soda and a playground for kids.

Disclaimer: I tried Shiny Shell on a free offer to see if I should sign up for a membership…read more I was very underwhelmed at the quality of car wash I got today at Shiny Shell. My truck was dirty, it definitely needed a wash, and I wasn't expecting a miracle but....One side of the car was coated in water spots, it looked like the spinners hadn't even touched it. The wheels looked like the wheel shine was spritzed in a couple spots. Overall it just was a half a** job. I took advantage of many of their microfiber cloths and essentially re washed half of my truck in the detail area. The detail are was nice and well stocked which earns a second star but I would not recommend this place for a membership.

Everything's always broken. Our customer service is horrible and no one's past ever works. It's…read morebeyond frustrating. There's no express about this place.

Their new app is a scam!! they had me put in a credit card and said it wouldn't be charged, then I…read morewas charged $1.48! What is up with that? we cancelled right away. Dont fall for their gimmick!!!

Huge fan of this place, easy to get through and always get great service. The staff is responsive…read moreand it's a great deal for the quality of wash you get -- highly recommend it!

Great place; just call the owner [# on the West end of the building] if you swipe your card &…read morenothing happens (if the 'garage door style door' to the washing stall doesn't open). They can fix it pretty fast. And be sure to use the Vacuums in the back (the East end of their lot) - they're strong. Sincerely, Richard

They seriously lack customer service skills. Ive never met someone as rude as the lady that runs…read morethis place. Its a car wash karen not a temple.

Such a great experience! We pulled up just as they were closing and they saw our car (we had just…read morebeen to the Salt Flats) and said "no problem come on through" they did a spectacular job hand spraying the car and even hand drying. We are from CA and we loved the hospitality we found here. AMAZING!

I totally enjoy going out my way to this location because staff is always so helpful, joyful and…read morekind. The manager she is very helpful my experience always leaves me with a good feeling.

Janessa is the best!! I had a huge sticker from downtown stuck on my driver side window & she…read morescraped it off for me. Literally my biggest relief of the week!