Worked around our schedule and met my wife at her office. Repaired the 2 chips. Less than 10…read moreminutes. Great reviews. My insurance company recommended Safelite. Twice as expensive. Thanks Blue Star!

I gave them a chance to make it right but they ignored…read more I messaged them on a Sunday night. I had gotten a chip on a rental that was due back the next afternoon. I explained to them that I need to fix the chip so I don't have to go through a claim process with my credit card, because who wants to really go through claim processes? Nobody. He said no problem we can get this fixed for you in the morning before you return it. He came at 7am and sent me before and after photos. The "after photo" he texted me appeared as if there was no more visible chip so I figured mission accomplished. When I got in the car I was shocked. This was not fixed at all and actually looked worse than before because of the drilling he did. (Photos attached) So now I'm going through the claim process that I was trying to avoid and out hard earned dollars that they refused to refund.

My son was involved in a hit and run incident that damaged the rear passenger door, rear quarter…read morepanel, rear wheel, and rear bumper of his 2022 Honda Civic Sport Touring The initial estimate for the repairs was over $4300 from a respected local shop. I opted to hold off on the repairs due to the cost, we were paying out of pocket so as not to impact our insurance cost a good friend recommend I get a quote from CT Concepts and am I ever glad i took his advice CT Concepts bid for the same exact work was $2300 dollars. I thought it sounded too good to be true but I took the risk CT Concepts executed the repairs in three days - the other shop quoted 2 week, and they did an amazing job. I couldn't have been more pleased with the results My son's car is a rare color for a Honda, Smokey mauve pearl, but CT Concepts matched it perfectly. They did such a great job that you would never know the car was hit All the lines are right, the sheet metal is straight, and the paint color is seamless end to end I highly recommend CT Concepts and will use them for any future paint and body work needs Check them out before you commit to any other shop

The scratches on my car were fixed and it looks like new. Repairs were done in the time frame…read morequoted and price was exactly per the estimate.

Third time here changing tires. Best price for mount and balance if you bring your own tires…read more Quick, no none sense business. Just get in get what you need and get out.

Friendly and quick service provided at a reasonable price. I will be a return customer.read more

I got 4 wheels put on, I was serviced quickly, and staff was fantastic! Definitely recommend!!read more

Someone friendly named Sam answered the phone and explained my options for two different price…read morequotes. They were the lowest price out of three nearby places and able to get me in same day. Would recommend!

We had such a great experience with Miller Muffler in Lewisville. They are amazing, and Carter is…read morewonderful!! They truly went above and beyond to make sure my son's truck was taken care of the right way. They got us in within an hour of my call, which was incredibly appreciated. Their communication was outstanding--they followed up, returned calls promptly, and kept us updated throughout the process. What really stood out was their willingness to stay late to make sure the issue was fully resolved instead of pushing it off to another day. It's rare to find that level of care and customer service these days. They have absolutely earned our future business. Highly recommend!

Went in seeking an alignment and new engine mounts after purchasing my son new tires for his 2011…read moreChevy Silverado truck. They inspected the truck and found various issues. They showed me and recommended certain repairs to make sure the alignment was not a waste of time since there were other issues. The price was reasonable and they did tons of work and we had the truck back in less than 36 hours. My son says his truck had never run so good. Highly recommend.

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

Took my Toyota Camry in because the sunroof was stuck in the vent position and I could not get it…read moreto open or close. If you are unfortunate enough to own this car and experience this issue you know that there is no easy fix. When I arrived I pulled up, handed the tech the keys, and walked inside to check in. Lawrence was so nice and helpful, let me know a time frame, and explained where the restrooms and snacks were located. He also let me know there was a recall that they would also take care of while they had my car back there. After about 3 hours Lawrence called me up and informed me that they were not able to get the sunroof closed and the cost of getting it fixed is almost $11,000. Having just moved 1000 miles from home, looking for a job, and have now loss my reliable transportation I broke down right at his desk. Lawrence proceeded to go talk to other managers to see how he could help me. He mentioned that they could take the headliner down and MAYBE be able to get it closed that way. I had to take the risk. About 4 hours later he comes out to the lobby with a technician named Tristan. Poor Tristan had been fighting with my sunroof all day, but was determined to help me and continued to try everything he could possibly think of. Eventually all his hard work payed off and he was able to get closed and even washed my car for me. These two men may have just been doing their job to other people, but they really did change my life. They offered support, determination, and the willingness to go above and beyond for a customer. Having just moved to Texas this was my first experience with this location and I now will continue to have my car serviced here. P.S. Let this be a reminder to NOT get a Toyota Camry with a panoramic moonroof!!