Just went there for an oil change, they take my car and check the front. After saying they don't…read morehave the type of oil in stock, that is all fine. They did not close the front properly and created a very long scratch about 3 feet and not apologizing claiming he did not done this. I have very new car that I have all place of car in mind. Thankfully the scratch is not deep. I super regret that I don't have the negotiation skill and they kicked me off. DO NOT GO THERE!!

come here if you want to pay a big penny for terrible service and have your car looking worse than…read moreit came in!

Steve B. just finished replacing my wiper fluid motor, which had stopped working. He is a great…read moremechanic who: (1) does the repair fast and with great skill; (2) is highly responsive, communicating the what, where, when, and how much with rapidity and respect, and (3) is more than fair when it comes to charging for the work done. I've been taking my 2007 Corolla to him for years, and I don't think my car would still be on the road (and driving well) without Steve as my (trusted, reliable) mechanic. In terms of quality of work, responsiveness/communication, and cost, he's by far the best mechanic I've had in my 40 + years of car ownership. I'd recommend Bonfiglio's (and Steve) to anyone in need of auto repair, without a moment's hesitation.

Always honest . Will never tell that you need something you don't really need. Good pricing.read more

This guy is a pure scumbag and piece of shit. Don't ever come here. My dad's been going to this guy…read morehis whole life only because he's the only Chinese mechanic he knows (dad doesn't speak much English). Most recently this unethical scum gouged my retired dad out of an additional 70+ dollars just to put in new light bulbs for the car before he could pass him for an inspection. MIND YOU I HAD DRIVEN THE CAR LITERALLY YESTERDAY AND I CHANGE THE BULBS MYSELF ON A REGULAR BASIS. I KNOW THOSE WERE GOOD BULBS AND IN GOOD CONDITION CUZ I JUST BOUGHT THEM 2 MONTHS AGO. If you don't know his son, or are buddy buddy with him personally, fully expect get ripped off. Huge disclaimer, avoid this scamming sob. It's worse that he gouges and rips off his own people just cuz they're in need of a Chinese speaking mechanic. Avoid at all costs.

My family has been using Darren's/DW Auto's services for well over 10 years, for several different…read morevehicles. He for the most part has been a very reliable and fair mechanic. There have been only a couple questionable issues over the years. Nothing to stop using him for or to write a yelp/google review about though. I would have suggested his shop to anyone up until last week. My Jetta has had 3 or 4 different issues in the last 3 months, suspension, exhaust and brakes..... Darren always provides a quote over the phone before work being done so I can ok it. This past week I asked for a quote on brakes. He had told me when I got my suspension fixed a few months earlier that they were going to be my next issue. He told me on the phone that brakes and rotors for the entire car would cost me about $900 dollars. He said the price could rise if he found there was anything wrong with the calibers. I asked how much he said he would not know until he looked at the car. Because this was my first brake job I called around to compare. I called a mechanic shop in Braintree and the nice gentleman explained that it too should only cost $900 dollars and calibers were not typically a needed fix but it would be around $125 for each caliber but in his 15 years he had never seen all 4 calibers needed to be fixed at once. The VW dealership quoted me $1300 over the phone. So, naturally I went with Darren. When I called Darren to get the final price a few days later he stated $1400 dollars. I was shocked. I said you said $900 where did $1400 come from? Did you have to replace calibers. He said no kind of laughed and said its $1400. When I picked it up he said to come back later in the week for an invoice. This is not a way to treat return customers. Thats $500 more than quoted and I still have no invoice to see why the massive jump? I called him back today to ask for more detail and why it was so much and he said he will strip the brakes and I can go somewhere else. So I called the other Braintree mechanic they still said $900. I called Darren back he said $500 to strip the car. I stated that we had worked with him for over 10 years and this feels like robbery and poor customer service treatment. He was yelling at me. I said you are not a nice guy. Don't use DW Auto!

I came to Egans for a state car inspection. As a woman, it often makes me nervous to go to a…read moremechanic because I feel they are always looking to "find something" so they can charge you and how would I know if it was true or not, right? I was very fortunate to have Tony do my inspection. He was thorough and fast. He identified an issue (bulbs out) and was able to correct it in real time so my car would pass inspection. I will definitely be back there, the cost was right as well.

We had a very bad experience at this shop. We brought our own car battery and asked them to help…read moreinstall it. Before they started, we clearly asked about the price, and the owner told us it would be $8. After finishing the installation, they suddenly told us the price was $80. After arguing, they finally charged us $30, which was still not what we agreed on. They also tried to take our old battery without asking. This felt very dishonest and misleading. Please be careful if you plan to get any car service here.

Always very reliable, fair pricing, and helpful employees. It would take a lot for me to bring y…read morecar anywhere else. Can't recommend them enough.

They are honest said which I like a lot and they have good experience to work with carsread more

From the moment I walked in, I was treated with such kindness and genuine care. The team was…read moreincredibly helpful, walked me through everything, and made the whole process completely stress-free. The work was done well and in a timely manner. On top of that, the price was more than fair, which is always appreciated. I have been here a few times and this is always my experience. It's rare to find such great service, quality work, and reasonable pricing all in one place. This is the kind of place you recommend to everyone you know. Can't thank them enough! Special thanks to Mario and Hassan!!

I came here for a new inspection sticker, which I have done several times. I was dumbfounded when…read morethey issued me an inspection sticker that was for January 2026 instead of a full year July 2026. I came back in to argue with them about it, and they showed me that I had not been here last year and that my previous inspection sticker had been expired for a year. I checked my transactions and did not find a payment to them last year as well. They were very understanding of my frustration and they were very accommodating. I appreciate their patience that they showed with me and I left a satisfied customer. Thank you guys.

I respect when a good mechanic admits he doesn't have that kind of experience in a certain area…read more This place was like a world win! He did a great job on my ax as it did not need much to get going. If you need to talk directly with the mechanic. Perhaps you just roll the dice. Cuz what he knows?? He does best!!

First things first, if Jimmy Abdon recommends a guy, you know he's going to be good! Came to Tom's…read moreAuto and A/C after Jim noticed my compressor was rattling like a toy in the hands of an excited toddler. Even though we're not in Texas, having a car without a functioning A/C is a quick way to make driving miserable. As they say, the proof is in the pudding. I can turn on my A/C after the car sits in the noon sun, and have it already blowing cold in a minute or two. This confirmed that Tom's does quality work, and while the parts may cost more, you know everything will work as it should. Being someone who needs A/C to live, worth every penny. I called and was able to make an appointment without a problem. Tom was great about keeping me in the loop about whether he was able to obtain the needed part and let me know when the car was all set. This may seem small, but keeping the customer in the loop is pretty underrated. I also asked to see the old compressor afterward, and they were able to show me what was wrong with it and causing it to make noise. The repair was not cheap, with the compressor alone coming in at around $400. I mentioned that I saw the part for $200-something online. I was told that because they answer for the work, they need to be able to quickly obtain a new part if the one they had was defective. Ordering online would mean us having to wait for a while while the new one comes in, which could take a while. Not to mention I would either be out a car, or there'd be extra labor in assembling/reassembling. The higher price was at least in part due to several markups along the supply chain.

Very honest owner. Tells you all the parts they are using and if they're is any other cheaper…read moreoptions.

If I could give this company a review - I would give this zero stars. Terrible service,…read moreunprofessional, uses your car without permission (make sure you take a pic of your mileage before dropping off), takes extra long to fix your car, quality of repair sucks. DO NOT COME HERE TO FIX YOUR CAR.

This place is tied for best mechanic I have ever been to. I have only been in for oil changes, a…read morenew battery and a serpentine belt. They got me fixed up real quick each time. I can't remember the guys name that works the front desk but he is always super nice, listens to everything I have to say and most importantly has a great attitude and is almost always smiling. When was the last time you saw a mechanic smile? Especially one who works on German cars.

Bert and Sunti are awesome gents! Known them for a long time and glad to see they have expanded…read more Knowledgeable and trust worthy guys who will take care of your vehicle to get you back on the road asap. They also can help you with the necessary preventative maintenance and oil changes, suspension and spark plugs you name it. Solid give them a call.

Matt and his team are very reliable making the best recommendation for the customer. Sullivan will…read morealways get the job done in the best time frame that works with your schedule. just reach out to Sullivan in Quincy and ask for John he will always give you most honest advice with a big heart to make your experience the best.

Over the years I have done business with Sullivan Tire in Quincy, purchasing tires, alignments,…read moreetc. This past week's experience will keep me away from this place forever. And I warn anyone who would chose to do business with this company. I had a brake job done on my front end and I had complained about a shimy while driveing at higher speeds on the highway. I dropped off the vehicle on June 9th in Quincy. During the morning hours a technician took the car for a test drive. Unfortunately the tech got into an accident on local roads. damage was done to the rear left quarter and the rear bumper was damaged beyond repair. The manager, Mathew, "assured me" that Sullivan would take responsibility and repair the vehicle even though, "presumably" the other diver was at fault. What has transpired over the last two days is a denial from Sullivans insurance company that they have any responsibility for the accident and will not either repair my truck or go after the other drivers insurance. So this is now stuck in my lap and my insurance, even though I was not driving the vehicle. I cannot say strongly enough that this company is unethical, devious, and will not, at the end of the day, take any responsibility if it could affect their bottom line. The lies and deceit are off the charts. "Unfair and deceptive business practices" and shoddy workmanship to top it off. Good luck if you take your vehicle there !!