We have been taking our cars here for 3 years, and I can't say enough good things about this shop…read more They do all of our oil changes, state inspections, and repairs. I have experienced the staff to be honest, thorough, and communicative.

Time & Time again, the crew over at BW AutoShop continue to take care of me & my vehicles with top…read morenotch care & service ! I'll keep coming back!

Around September 29, 2025, in late afternoon, I went to the Precision Tune on Peters Creek Parkway…read morein Winston-Salem, NC. to get an oil change-but it was late, and there were so many customers in front of me, there was no way they could get to it that day. They suggested I come in early the next morning. So I did, and I spoke with their rep (initials S. T.) and she told me everything I needed to know. Very easy and enjoyable to speak with, very professional, etc.. When they were done, they told me a lot of things about the care I did not know. I was scheduled to take a long trip the next morning, so the information was very valuable. When I returned to Winston-Salem, I very badly needed four new tires. I was told to call as I was leaving work the next afternoon, to let them know I was on my way. I did, the tires arrived, and they put them on. When they were finished, I was given diagrams and a list of what they did, WHY they did it, which is Great, and all kinds of other info that I needed to know. They did a fantastic job, and I would recommend them to anyone. S.T. is very approachable with questions and answers, as is the team who did the work. I am Extremely Satisfied with all they did, and have already recommended them to many other people, including people with whom I work. Thanks Very Much!!!

Omg lol. The guy is so so rude. He was such a smart butt. I was trying to exercise his options to…read moremake his job easier because it was so packed and I also don't want to be there but he didn't want to do anything lol so why even bother...if you don't want to work then simply don't. Again very very rude. Not professional at all.

Great and efficient service at this location. I went in on a Sunday and the manager was friendly…read moreand handled everyone in a timely manner although they were short staffed. I also came in with a Groupon for an oil change that was honored. They also have complimentary water bottles in the waiting area. I will continue going to this location for my automotive needs!

The service was really slow and did not match what we were told at all. We were originally told…read more30-45 minutes for two tires that were already in stock, but it ended up taking over 3 hours. We had already paid for everything two days prior. Stanley, the general manager, told us he would call us back the next day, but we never heard from him. When we came in today, Brian told us again it would be 30-45 minutes. The car wasn't even started for about an hour and a half, and then we were told there was an issue getting a part off that wasn't mentioned until much later. They ended up having to take the car across the street to finish the job. When we brought up how far off the time estimate was, we were told by Brian that "I don't get compensation for doing the job in this heat, so you can take that up with Stanley" and handed the keys and showed us the door. Overall, the communication and timing were way off, and the way it was handled felt unprofessional and frustrating. I would not be returning to this location due to the lack of respect, honesty about timing, and the rude attitude from employees when we asked simple questions about what was going on.

Nick helped me out and did his very best to make sure I understood everything correctly and…read moreefficiently. Nick is very straight forward and honest which should show anyone he cares about the work he puts in. I would absolutely rate this place a 10/10 and would refer anyone to call and speak with him about any issues you may have. His partner was also great (I did forget his name), but trust and believe everyone there will make sure you your issues get resolved but that you leave with more knowledge than you came with.

To whoever is getting a black c6 worked on here, it seems like it just got done today 4-14-2026. I…read moresaw the guy pull out their lot and spin your car around and almost maxed out 1st gear in the mall lot and then parked it in the front. I will never take a car here after seeing this while leaving Dick's sporting goods.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Quick and easy oil change, friendly and professional employees…read more Expensive but you can stay in your car and get in and out fast on most days.

Amazing Job!! Fast service for my Oil Change! I will be back. So quick i could finish editing my IG…read moreReel. Chris is EPIC! THANK YOU GUYS! *Now who is the lil blonde guy doing all that cursing about the heat? KNOCK IT OFF! Drink some cold water and suck it up!

Excellent service and pricing! Time for completion was as projected. Highly recommend.read more

The staff was amazing. Brandon and his staff was very professional and friendly. Alll of my needs…read morewere meet. In regards to cost of parts, he worked with me. I have spread the word of how good his services are.

I've been to this shop a couple of times for state inspection and oil changes. The techs seem to be…read moreresponsible and professional and my cars were consistently finished timely. The techs have never tried to up-sell me services my cars do lot need. That's a big deal for shops like this where the fast oil change is often the loss leader to get you into the shop and sell you more lucrative services. For that reason I warily trust their techs and writers. I hope to find a regular shop for routine maintenance and repairs on my two late-model cars. I am, however, concerned whether they have qualified mechanics to perform that work. I know a little about this industry and they may have good mechanics or they may have only "technicians" given bare and inadequate training. Even if they have credentialed mechanics, do they pay well enough to keep the good ones or do they get the bottom of their tech-school classes? Again, I do not know whether this place has good, experienced mechanics and it might, but I would be careful and selective about agreeing to something other than the most basic maintenance tasks until they earn my trust.

So I've been at this location twice:…read more First time, my friend needed a tire pressure check. We were able to get in asap. We had the manager I believe and the manager double-checked to make sure there wasn't a leak or hole in our tire. We didn't have to pay for this service and it was great! Now the second time, another friend and I went for an oil change and a tire rotation. They gave my friend a quote, which was kinda high. I happened to notice the previous sticker in my friend's car and the car still had 2000 miles. So, I insisted on having them check the oil before charging for an oil change. They checked and said the oil change wasn't necessary. It makes me question though if they would've still charged and changed the oil despite it being okay. So, we wait in the lobby for the tire rotation. 20 minutes pass by. We see the car is docked with one guy in the bay. My friend went to ask how much time left. They had not yet started on the car and said that apparently we weren't told there was a car in front of us. We ended up being there for 45 minutes to an hour, which I realize doesn't seem long for a tire rotation wait but don't forget the namesake of the business "Express." We get the car back. When we sit in the car, we notice the wheel lock key was just placed in the cup holder. We had to go back and ask for the bag it came in bc they forgot to give it back. After driving for about 20 minutes, we see the tire pressure light come on. We call the company while on the road. I asked if they checked the tire pressure. They admitted that they forgot. I asked to speak to a manager bc after the long wait and the light coming on it was upsetting. The manager said that they asked the tech a few other questions and distracted the guy from completing our tire rotation correctly. I must admit I am confused about it bc the manager said they have a second person come and check. The manager said that the tires must be just 1-2 psi lower and to pull off the road somewhere and add air. The manager offered to look up places but that wouldn't have been helpful bc we were actively driving. The manager didn't offer any additional or free services but simply "ppl make mistakes." I agree which is why they get 3 stars but after the wait, poor communication, and additional time to find a new place to check the tire pressure it was a lot. Btw The tires were pumped to 5 psi higher on just the left side

We take 3 of our vehicles to this location. We've been loyal customers here for several years now…read more However, I'm ready to start looking elsewhere. My husband and daughter both took their cars there on a Sunday. Husband only needed a tune up and my daughter got a whole set of tires on hers. They always want to call not long after you've dropped the vehicle off with some type of upcharge. It's always you need this, that and then some. We get our vehicles serviced on the regular, so they shouldn't need more work done to them. There's a lot of new faces around, and it doesn't seem as if they know what they're doing. I was more confident when a manager name Jason used to be there, him and his crew were solid it seemed like. It's like you can't just drop it off for a regular oil change without them calling saying you need this and that done. Don't get me wrong, I understand certain services are needed, but every single time it's something else. They also don't go over the work that was done to your vehicle. Just hand you the bill and let you swipe your card. I will most definitely be looking elsewhere to have our vehicles serviced. This location has gone down hill from what we're used to.

All the way from the phone call of setting up my appointment to checking out. I couldn't be more…read moreappreciative of the service provided as well as the shared smiles. Thank you.