I dealt with Jaz for my mailing of important documents. She was diligent in finding me the best…read moreprice and explained it all to me. I love this place!

The team is always helpful at this location and Michelle went above and beyond today. They share…read moreand appreciate their tips - worth keeping in mind especially when you have multiple packages! A&J five outta 5 stars! And for their inability to accept my review today, Google gets a O out of five! Grrrr.

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

Can't say enough good things about Rick and Diane! Very competitive pricing, friendly service, and…read morejust wonderful people to work with! We will be back!

I live off Trail and came across this UPS Store by accident, and I am so glad I did. From the…read moremoment I walked in, the owners were welcoming, kind, and incredibly helpful. They truly go above and beyond!! It feels less like a transaction and more like being helped by people who genuinely care. This will absolutely be my go-to UPS Store, and I highly recommend it to anyone in the area looking for great service and friendly faces.

Stopped in to deliver print something off and ship a package. Couldn't have been any easier and…read moreit was out the door. Glad this place is here to send out our packages. Friendly service. Great stop for shopping as well. Got some new items for the place.

Incredibly helpful. Great customer service. I had a problem with an incoming package delivery from…read moreUSPS and they awesome in helping me get the problem solved. Reasonable pricing. Highly recommended.

Excellent customer service. It was fast and easy. I had to notarize a closing and send by FedEx…read more mail. Thank you

The friendliest most knowledgeable staff in the world. You do not need to go anywhere else.read more

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

This place is the best ever! I came for fingerprinting and they were quick and efficient plus they…read moregave my kids toys to occupy themselves. So very kind and efficient. Highly recommend.

This is without a doubt the best pack & ship store I've ever worked with. Everyone is always…read moreprofessional, helpful, friendly & so efficient. Definitely recommend, this is the only pack & ship my family will use.

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.