Extraordinary service - thoughtful, fast and thorough. And by the way, I would NEVER copy any…read moredocument over 20 pages on my personal printer - I just send an email to Katie at PaknShip and she has it ready for me almost immediately. Keeps my toner cartridges alive much longer. Hard to beat!

These people are professional scammers . They have numerous businesses and also sell as a third…read moreparty seller on Amazon called Summit Solutions LLC . Address : Summit Solutions Wholesale LLC Business Address: 12870 TRADE WAY FOUR Suite 107 #663 BONITA SPRINGS FL 34135-6986 They use the same address for one for Pak-n-Ship of SWFL UPS PAK N SHIP Address 12870 TRADE WAY FOUR STE 107 BONITA SPRINGS, FL 34135 They also have a Fed Ex ship center called WESHIP FedEx FedEx Bonita Springs, FL | 12870 Trade Way Four Ste 107 | Shipcenter 12870 Trade Way Four Ste 107, Bonita Springs, Lee, FL, They scammed me out of over $2,567.00 . I purchased an ionic water machine on Amazon from this third party seller :SUMMIT SOLUTIONS L.L.C. Summit Solutions Wholesale LLC Business Address: 12870 TRADE WAY FOUR Suite 107 #663 BONITA SPRINGS FL 34135-6986 Please beware . They will charge you on Amazon and never send the item . It will show a label was created but the item is never shipped from their address .

Excellent customer service. It was fast and easy. I had to notarize a closing and send by FedEx…read more mail. Thank you

The friendliest most knowledgeable staff in the world. You do not need to go anywhere else.read more

Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

Chris was great and extremely helpful and patient! I didn't know this was back in the corner of…read morepebblebrook, I'm glad I found it!

ZERO. Owner is incompetent and doesn't know how to run a UPS store with decent customer service. I…read morefind myself constantly in a long line no matter what time of day because they have one line for any and all transactions. Other, more efficient UPS locations have either a drop bin for pre labeled packages so those people don't need to wait, or a separate line for pre labeled packages, to get those with UPS labels/accounts out the door efficiently. But this knucklehead has thought of none of that. Cant wait until the new UPS store opens around the corner and puts this guy out of business. He says it's because some packages don't scan. Right... he's trying to charge more or upsell products or some other sketchy, shady BS.

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

Well kept store manned by knowledgeable and friendly staff. Fair pricing. Took care of my package…read morewith a smile even though I came in just when they were closing. A+. Would definitely use this location again

The staff at this store were so helpful! Even though they weren't able to locate my packages they…read morelooked into it and explained exactly what I should do. I had just left the store by corkscrew and the staff were extremely rude and refused to even attempt to help me. This store will be the one I go to in future even if it's farther from home. Nice staff make all the difference in the world.

You know how sometimes you interact with someone who just clearly either doesn't like their job…read moredoesn't want to be there? That was my experience with some guy with short blonde/yellowish hair. When I asked if he could accept a US mail package, his response was "sometimes" without clarification. He asked me if I wanted to receipt and I said no thank you. He then scanned the barcode and said "interesting." I waited for some clarification on if there was a problem and to clarify he would accept the package and he handed me a receipt saying he "might as well give me a receipt since I am 'still standing here for some reason'" as if I was supposed to be able to read his mind and know when everything was done. It's just not worth working a job if you're miserable there man, especially when the bar for accepting a package is pretty low from a customer service perspective. Edit- What if I'm most interesting is after posting my review looking at the other comments which all similar rude interactions with what appears to be the same employee, followed by comments from the owner or manager about how they take customer feedback seriously. If that were the case, then you wouldn't have similar situations going back over a year. I personally would rather wait a couple extra minutes in line due to short staffing (but high quality) then be served by someone like this. That said I may be in the minority as this area has a lot of impatient people who may not care and will accept the rudeness with speed over someone pleasant to interact with.

0 stars if I could! Stay away from this store with the worst customers service ever!…read more While visiting my in laws in Florida, we had to mail a heavy item we couldn't bring with us on the plane, back home to California. We knew we were in trouble upon entering the store when a lady was cursing while exiting the place still carrying a box she couldn't mail. Another customer muttered: "Good luck!" to us. We were helped by a young kid, facial hair, blonde hair. Once we gave him our California address he said: Why would you live in California? We were mailing something, paying, he should have taken care of that, not judging us and giving us his political opinions. I don't judge anyone based on the place they live, everyone has their reasons. But we could feel the snarky hate toward us. Sorry to give him $100 for crappy services and the worst attitude ever. My husband responded and another customer (who is from California, moved there) jumped to "defend" us. We are more sensitive to this kind of behavior since we have friends who lost homes in the fire. If my father in law who has a heart condition wouldn't have been with us, I would have given him a real piece of my mind and left the store like everyone else! Seniors live in the area, you can't treat people like this, so rude and disrespect, judging and spreading hate and annoying people who try to give you their business. But it seems like his family owns it so this entitled a...hole behaves accordingly! They don't fire him with all the complaints. So, read all the reviews on line and stay away! Let them go down as they deserve!Never again! Avoid at all costs if you value your health and respect yourself!