Service requested is Tire change and affordable. nothing special Normal service. overall it was…read morenice should try if you want an affordable repair

Trusted neighborhood auto service. Kind, fair, I always recommend them to friends and familyread more

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

The pricing on my full synthetic oil change is the best in DFW.I don't go anywhere else.read more

Great effective team. Got my leaking turbo charger replaced with them back in December of 2025…read more Wanted to give it some time since it wasn't a small job to see how it is after a couple of months but it proved to be perfect. I'm definitely trusting them with my next repair

They did some suspension work on my Mini Cooper and it drives like a brand new car…read more Fair and balanced pricing.

They don't charge dealership fees. Great customer service I would recommend them over the Mercedes…read moreBenz dealership in Arlington

Honesty. When questioned they circle the bandwagon and never gave a direct answer. They expected…read moreyou to be unknowledgeable about car issues and insisted on doing diagnostics even though you already done that and provided them with data.

If I could give 6 starts I would. It's hard to find an honest mechanic but Jeremy is here to save…read morethe day and restore your faith in that there are honest mechanics out there. Look no further! They provide great customer service, upfront-honest-and-fair pricing. When they give you an estimate and a length of time to repair they are spot on. He's got my business and everyone I can send his way.

I have been driving VW/Audi cars for over 30 years and Dubsquared Team is on point in knowledge and…read morecustomer support. 2020 Audi carbon cleaning and water pump replacement work was requested...Bryce lead tech...had some concerns about parts provided, we talked and issued resolved quickly...job still completed on time. No cutting corners here...great work Dubsquared! P.S. noticed an average 2-3 mpg improvement after Carbon Cleaning (65k).

Awesome! They were very patient and understanding and informative…read more They did an APR stage 1 for me! It's truly awesome compared to stock. They answered all my questions. They're not rude or snobby. They're down to earth. I will definitely be back for more work. There were a lot of customers coming there for routine maintenance as well as performance items. I guess it goes to show the quality of their work. Thanks Rene

I've been to a lot of mechanic shops over the years, and Terminal 15 is hands down the best…read moreexperience I've ever had. They're fast, reliable, honest, and completely transparent throughout the entire process. I never feel like I'm being sold something I don't need, they take the time to explain everything and always have my best interest in mind. Danny has been especially great to work with. He's always willing to help, answers all my questions, and genuinely tries to find me the best deal possible without cutting corners. That level of customer service is hard to find these days. They've earned my trust, and that's not something I give out easily. I'll be bringing all of my vehicles to Terminal 15 for as long as they're in business. If you're looking for a mechanic you can actually count on, I can't recommend Terminal 15 enough. Five stars!

Great Service and Price ... AC Service in the middle of Summer ... Terminal 15 was there for me …read more Appreciate it !!

I needed an oil and filter change and Mason got me right in and the service was great.They noticed…read moreI had a brake light out and took care of that for me also. I have no complaints at all and I highly recommend them.

Yes quick service and very reasonable prices very friendly people they took me out to see the work…read morebeing performed