I just bought my second set of wheels and tires from this family owned company and I am so pleased…read more Everything is ride smooth as butter and I got exactly what I wanted and a terrific price. They are very friendly, fast and efficient. great company and they have a customer for life

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

In one day my car went from a user 14 year to old car to factory fresh. The headlights now shine…read moreat night. The leather is soft and glowing. But the biggest change was the carpeting. The salt and dog hair is gone. The magic is real and the result is clearly a work of a pro. The look inside and out is great.

Wish I took pictures but, he did a spectacular job. He detailed two cars for me and will have him…read morecome back again.

This was our first time in Pittsburgh, Pennsylvania. There we were, two seventy + year olds,…read morevacation was over and our battery was dead three levels down in a Pittsburgh, Pennsylvania parking garage. It was 6:30am on a Sunday. The reviews were so good, I called. Am I glad I did! You promised to be there within thirty minutes. You were! You figured out the problem and got our car started. We got on our way. You were our hero today. I will gladly pass it on! Thank you so much.

Had an appointment the next day. JS never showed up. Texted and said was out of town. I made an…read moreappointment for the next day to see if he could fit me in. He said he would try. Never contacted me again.

Excellent service, fast, clean and affordable. I Definitely recommend! Very professional.read more

After waiting for a different service to respond (flat tire on the highway) I called Bud's. Quick…read moreresponse time, friendly and professional. They were also less expensive than the other service that didn't show.

I can't say enough about how nice, honest, and skilled Rick is. I had a unique brake incident on a…read morerainy Saturday evening and Rick face timed with me so I could show him the problem, then on Sunday morning he picked up parts I had ordered at a nearby parts store, brought them to the parking lot I broke down in and proceeded to spend the next few hours patiently completing a rear brake job that even though he didn't have the exact specialty tool my VW required, he persevered and did just a great job! If you need roadside help and he's available, don't bother calling anyone else.

Got locked out of my car. Called roadside and was told 1 1/2 hrs until someone arrived. The…read moresavior to my day showed up within a half hour and quickly unlocked the car. Super nice...super helpful. Even made sure the car started up before he left. Would recommend this company in a heartbeat.

Provider through insurance company for a lock out. Arrived…read morein only 20 minutes and Robert was very courteous. He just looked at my insurance card and had car unlocked in about two minutes, like it never even happened!

A gentlemen by the name of Ryan came out to assist my broken down vehicle. O was stranded on an…read moreextremely busy highway. He was unfortunately not equipped to handle my issue. However, he stayed with me for nearly an hour. Until he noticed it was too unsafe for me to remain there. He offered to stay with my vehicle until the tow truck would arrive. Which was estimated at roughly 75 min a d transfer my keys to the tow trucker driver. This gentleman went above and beyond to ensure my safety. Not only was I able to make it home safely but an hour or so after I left my car was safely towed to my home without issue. Great company. Wonderful people!!! Thank you Ryan!!!!

This dealership installed a faulty oil filter on my car that failed while driving, nearly killed…read moreme, and cost me an engine in $65,000 Shelby. How did they make it right? They lied on paperwork and covered up the oil filter, I had to fight with Ford corporate for 2 months, and thwir service manager Art Harding had to feed me a guilt trip aboit his broken family, a kid being raped, and something about a pedophile ring, because that seems lile an appropriate conversation. While cleaning the oil from my car, which took 3 weeks and me holding their hand by the way, they removed my bumper. They then reinstalled it incorrectly, failed to connect my turn signals, and when I told their VP Tom Cochran another dealer was fixing my engine, but if he didn't fix the bumper I would take him to court he told me "bring it on." Literally, the biggest pieces of garbage to ever work at a car dealership.

I had a positive experience leasing a vehicle from Ron Lewis, and even had it in for service and…read morerepairs a few times, but when the time came to purchase it at the end of the lease, everything changed. It started months before the lease ended, I tried to get some information from them about my options, but could not get anyone to call me back or answer questions. When the deadline came, I called and asked what I needed to do. Dave, the finance manager said "just come in anytime". So I drove 45 min out to the dealer after work one day, but he could not get the computer to work. This appeared to be a problem with the Ford Website, so I was understanding and agreed to come back another day. Dave said to come back before 5 in case there was another computer problem they could call Ford Support. Nothing else was mentioned, and the same "stop by any time" offer was made. A few days later, I leave work early and drive another 45 minutes out. I call when I am 10 minutes out to make sure that Dave is available. Dave tells me that I should have made an appointment, I need some kind of inspection, and that they can't help me today. I would have to call and make an appointment and drive back again. The inspection is required by PA, but this was never mentioned in any of our conversations before. Additionally, the service department was already closed the previous evening and Dave never mentioned that an inspection would be a problem. With 90 minutes before the service department closed, I asked if they could squeeze me in considering that I drove out there twice. No way. I talked to the general manager, and was given the same attitude. Nothing he could do except make me another appointment. Worst of all, no apologies for my wasted time and money. No apologies for them dropping the ball and lying to me and giving me misinformation. I was traveling for a few weeks, so I asked for Saturday Appointment 3 weeks away. The GM promised he would take care of it. Weeks passed, and the GM never called or e-mailed to confirm an appointment. I had to call the dealers service department, and make my own appointment. I asked, and they confirmed that I was not in the system and no appointment was made for me. The GM promised to do one minor thing, and couldn't even do that. This time, I double-checked my appointment and the availability of someone to assist me and drive back out for a third time. I was half-expecting some sincere apologies, or a personal apology from the GM, but nothing was said. I met with a salesperson, the car was taken to service, and this time Dave got the computer to work. All business, no apologies or offers to help offset my lost time or money. OK, at least I got the car bought. Afterwards, I am standing in the lobby waiting for my car. And waiting. And waiting. I eventually had to steal a chair from someone's desk just to sit down! You'd think that after all of that, they would at least hurry my car through. It took a full two hours to do a end of lease inspection! And I get to sit there listening to the salespeople using all the classic sleazy sales tricks to get an older gentleman into a car he can't afford. Really showed me what kind of dealership they have become. In the end, no one ever apologized or made any offer to compensate me for my time, money or effort. Here's your keys, goodbye. Worst of all, taking the car for state inspection at another Ford Dealership showed that some of the repairs that Ron Lewis claimed to have made in the past were just band-aids. The proper parts were never replaced. Now I have to fight that with my insurance company. If you deal with Ron Lewis Ford, expect high-pressure sales tactics and really poor customer service and horrible attention to detail.

Absolutely treacherous. My car spun out and needed towed from Girard to Niles. The police called…read morePantalone towing. I called them the same day to see when I could pick up my car and the man who answered was incredibly unprofessional when he stated I had "racked up a very high bill" and he implied I couldn't afforx it. I said I knew it wasn't going to be cheap but obviously I needed my car back. He said they were closed and to call back tomorrow, so I did. When I called the next morning, the same man answered and said "If I charged you what the state said I should, you'd be down north of three grand. What can you afford?" I had never heard someone ask that. I asked what the least he could charge was and he said $1,000. I didn't really have an option as they had my car!! I drove an hour and a half to get my car and only when I was about 40 minutes out did they call me back and tell me it was cash payment only. So I had to stop at an ATM on the way to get cash when they started complaining about me being late. When I got there, I asked for an itemized receipt and all I got was a receipt that had $1,000 written next to "Miscellaneous charges." I'm really considering legal action because this just does not feel right. I didn't know what to do in the moment as I'd never been in an accident or needed my car towed, so I didn't know that wasn't how it worked. If I ever need my car towed, I will be specifically requesting they DON'T use Pantalone Towing. Absolutely awful.

2 hour wait, then charged $225 for 11 mile tow from Leavittsburg @ West Market and Leavitt road to…read moreRD Banks in Champion.