My Ford econo van, equipped with a wheelchair lift, died in the driveway as I was picking up a…read moreclient. It was a fuel pump failure, Rahul, the A&R owner, showed up with a flatbed tow quickly, expertly maneuvered his truck into position in a tight spot and had the van secured in no time. Despite having a full shop, he managed to install a new pump the same day (required dropping the fuel tank). A&R is a family run business (dad and both sons). These are good people. Responsible, responsive, expert and friendly. Highly recommended.

Our starter died while we were camping at pawtuckaway on a holiday weekend. Called AAA and they…read moresaid it would be over an hour before the tow truck would arrive. TCB showed up in about 30 min. The driver was patient with us and gave us time to pack a few more items in our car before it got towed. We are so thankful for giving us some grace in a very stressful situation... Especially on a holiday. Thank you

My daughter was stuck in ice on New Year's Eve. Called AAA and the sent the call to this company…read more The gave an ETA almost 2 hours out. After those two hours another hour passed. TCB simply stopped answering the phone. AAA said they couldn't get in touch with anyone there. After over 3 hours of waiting we had to go out and handle the situation ourselves. Never heard a peep from this company. Why take a call and then just leave people in the lurch? Pretty rotten

Worst towing ever! They will come repo your car any place including the place your living at…read more(writing review for friend) they seem NOT know mass state law! Mass state law is you can not repossessed car at place of living that either owned or rent you do not need have pitchular park space for them tow car regards! Thanks for pay off my car due illegally repossessed finance company has no choice but wipe out my loan! Don't mess with lawyer/attorney someone knows one! Knows a lot about law! LEARN THE LAW REPO MAN EVEN REFUSED LEAVE AT FIRST WITH POLICE TELL HIM! HAD BE THREATEN BY POLICE! NEVER OUNCE DID ALLOWED THIS GUY GO ON MY PROPERTY YES MY FRIEND HAVE A GATED PLACE GATE WAS BROKEN SO TOOK UPON HIMSELF DROVE DOWN GET CAR!

I goto Ferreira's for all of my inspection stickers, the girls in the office are wonderful. Even…read morewhen there is a wait, they still get us in and out quick and in a jiffy!

Was recommended by car insurance after an accident. Experience has been poor overall with…read moredifficulties to get timely appointments, complicated 2-step process for insurance, poor communication, and inability to locate signed form.

I own a 2013 Jeep Wrangler, that was recently involved in an accident. Having your vehicle damaged…read moreis not fun to start with. However, this shop was highly recommended. We dropped it off and waited for it to be done. Not only is this shop professional... The quality of the craftsmanship is outstanding. We picked up the vehicle. It was clean.It was presentable in the work We picked up the vehicle. It was clean... And presentable. This shop is top notch.I highly recommend this shop to anybody that is in need of body work. Not to mention the friendly customer service. I experienced over the phone. They were very, very nice to deal with. If you are considering a repair or touch-ups or whatever your body shop needs are, I would not hesitate to call these people. We are extremely satisfied. So thank you once again to the shop for an outstanding job.

Just had a tow from Joes booked through my roadside assistance company. Driver was super friendly…read moreand helpful. I wasn't with my car and figured everything was set after speaking to him but he went the extra mile to send me a pic of my car at the repair shop after he dropped it off. Really nice to have such kind and thoughtful service.

A belated but pertinent and VERY positive review, and shout out, to Joe's Auto & (more…read morespecifically) Towing, to both the woman who answered my emergency call and to Andrew, the fella who saved the day, and evening, for me. On 11/7/20, I played 18 up at Butter Brook Golf Course in Carlisle. After finishing, I spent a few minutes talking to my Lexington-bound before he hit the road. It was near sunset at that point. As I walked toward my car a departing female employee walking toward hers asked if I owned the white 1998 Volvo up ahead. At that point, there were only three other cars in the lot--hers, another, and my Volvo. I nodded, and she said, "You're tire exploded!" I'm, like, huh? But, as I get nearer to my car, there it is--a flat right front tire. "Yeah," she added. "It just popped! We all heard it." Knowing I had a fully-inflated spare in the trunk, I told her I'd be on the road in less than five minutes. By the time she pulls out, I'm the only one left in the lot. I instantly discover that the single-socket 12" long lug nut wrench supplied by Volvo was ridiculously ineffective and despite heroic efforts I couldn't budge one wheel stud. Not. One. I had no leverage. I tried so hard I bent the damn wrench handle! So then I'm thinking, because I DO live in Dorchester and I DON'T know ANYONE in the Carlisle area, I'm...dead in the water. I make two quick phone calls to the nearest auto repair places, one has no tow truck, the other cannot help--no driver that day. I expand my search and dial up Joe's. A very pleasant and busy but patient woman answers and advises that their one tow person has "like ten calls going right now." I provide my phone #, my location and add that all I need is a one-minute pit stop: loosen five lug nuts. The woman says, "I'll see what I can do." Two minutes later my cell phone rings and it's Joe's tow truck driver, Andrew, an amiable kid who listens to my quick story and decides, on the spot, while driving to his next destination, "I'll be there in ten, you're in between where I am now and my next stop." Ten minutes later, Andrew wheels into BB-GC's parking lot just as the sun begins to set. Knowing what's needed, he hops out of tow truck, grabs the pneumatic air pump, and hits the studs. Then he wheels over a portable hydraulic lift, jacks me up and leaves me to handle putting on the spare while he writes up the bill. He replaces his pump and jack, hands me the receipt, agrees that Volvo's worthless lug nut wrench might come in handy as a paperweight, accepts my $20 tip, and zips out of the lot toward his next emergency. 1. The woman could've told me, "We're too busy." And hung up. 2. Andrew could've just blown me off, and never called. Both refreshed my belief in and of "paying it forward." My Dad was a mechanic. He taught me how to do the simple repairs that keep cars on the road. Over the years, I've probably pulled off road and helped at least a dozen or so people who were stranded on roadsides, either changing their flats or giving them a jump or, at the very least, getting them to where they were going to be okay. What comes around, goes around, folks. Do the right thing. It'll come back to you, and it'll go forward. My thanks to Andrew, and the kind woman who answered my call. It is no surprise that the majority of Joe's reviews are positive. Happy Holidays!!!

Incredibly kind and helpful. I will be calling this tow company anytime I need a tow in the future.read more

I had to get a full size backhoe moved from SNH to Campton. Duval's scheduled it within 24 hrs, and…read morethe operator was SUPER helpful. Got me loaded and dropped professionally and the cost was predetermined. (as quoted) If I need something moved or towed, I'd happily call them again. Driver went above and beyond helping me understand the machine I had just purchased...

Switched out flat w rusted bolts and then patched up the hole in my tire for tree. Great service,…read morefriendly, and effective. Would recommend

Last i got my car disabled by a accident, late night no ones want to towel my car from Leominster…read moreto Gardner, Tom save my night; Good business man, he got me a ride also cause i was far home, he's a nice guy we came talking the whole trip, and he did it different then most part of the towing companies how said they cant do it. Thanks Tom.

Huge shoutout to the tow crew for getting my 5th wheel camper up one of the most challenging…read moredriveways imaginable. The driveway is incredibly gnarly--steep, with a sharp curve that required a complete spin-around maneuver at the top to back into the camping pad. They handled every inch of it with confidence, precision, and professionalism, making what looked impossible seem routine. Truly impressive skill behind the wheel. If you're looking for a towing company that can handle the toughest jobs, these are the pros you want.

Absolute stellar service. Quick response time and a joy to deal with…read more John fixed my issue with in minutes of arrive, right after his competition had just left and said they couldn't help. I recommend Precision Towing to everyone!