Self serve you drive up and pay, either per wash or you can get a membership. It's all self service…read morecar wash and you can vacuum your car, has towels to dry off car. They do have 2 people that brush your car off to get the dirt off. My car got very clean very good wash.

Worst customer service ever. When you have staff verbalizing their disdain for wipers going off…read moreautomatically, and choosing to use great vocabulary such as the F word. Such a stellar member of the Pink Elephant Staff.

I'm leaving three stars only because the staff were very nice and answered my questions along the…read moreway. I'd recommend if you plan to quickly drive thru. However, my priority when looking for a car wash is having the INCLUDED option to clean the interior super well afterward. If this is also you, save yourself the time. You have to pay for 4 minutes at a time to use the vacuums and on top of that, they don't even suction well. Felt like a waste of time and money. I wouldn't be so annoyed but I checked online to see if the vacuums were included prior to heading there and the website states they're free with a car wash (FALSE).

I went in to buy a book of washes for a gift. No one in the offices but folks standing around…read more Went to the drive thru to talk to someone--she said she could help me while cars kept rolling through. I told her I was not comfortable standing in traffic and needed to discuss options in an office. Noticed someone had returned to the office. Went over, was greeted nicely and I explained my experience so far. He apologized and I decided to discuss wash options. Nice guy. I chose one and he told me they did not have any of the coupon books in stock so I could not buy. I asked to speak to the manager and he said no one was on site. He began to search the net for the site manager's contact phone number. I said no card? He found one--his only card. I called Gary Fine Site Manager--no answer, left message, called back to talk to reception, also went to message--i did not leave one. Called Gary back a few days later, left another message, and again tried reception, no answer. I called Gary on a third day--same drill. Then called the Gig Harbor location to see if the ticket books had been restocked. They had not but the person offered that I could go to another location in another town or he could message his site manager to see when restocking would occur. I asked if it was Gary--yes it was. I said Gary was either gone or does not return calls and there was no certainty the books would be at another location-- He agreed about the location. I asked him to call me by day's end with info if Gary answered. Nada. So I will not be using Classy Chassis for a gift.

This place is unprofessional and dishonest. I had an issue my plan charging me twice and tried to…read morereach out to let them know about the issue. They would not give me any info at the location, instead laughing and saying "good luck getting a call back." Don't give them your credit card info, pay cash - not secure.

The pressure of the water was pretty strong. It cleaned my car pretty good. If I'm in the area and…read moreneed a car wash I know where to go.

8/22/26 My first visit here to this location. I have to say. This is probably the shortest Brown…read moreBear Carwash I've ever experienced. It felt like I was in and out within five minutes. LOL! I actually was concerned if my vehicle was cleaned very well. I did recognize that we were going through the car wash pretty slow. I did inspect my vehicle afterwards and it was clean.

I go to the Brown Bear Car Wash on 6th every week. Keeps my car looking great. They have extra…read morevacuums now which speeds up the car wash process. Fantastic addition, those vacuums. I particularly like the staff at Brown Bear especially Mike & Christine. They always greet everyone with a smile and a wave. It's such refreshing customer service which is so rare today. Highly recommend Brown Bear on 6th.

I went there because of the 581 5stars. Must have been all family or the just deleted all negative…read morereviews. I walk in and tell them that I want a complete interior,exterior and under the hood detailing. I have a 2026 Silverado ZR2 with 2000 miles on it. I used it to go snowmobiling in the mountains so it had road deicer and yellow pollen everywhere. The lady at the counter said "no problem we can do that. She never said anything else. She gave me a iPod with nothing on it but a place to sign to authorize the work. I was impressed with the guy working in the first stall which was on the other side of a glass wall. I told her that I was tired of taking my vehicles back to my old detailer two or more times to get what they missed the first time. I picked my truck up and she really emphasized the wheels, tires and wheel wells. I noticed that my factory side steps still had sporadic sand still on them. She said that due to the ruff surface that sometimes that won't completely come off. The truck looked good so I signed a blank iPad with signature spot showing only. After that I paid and got a receipt. It wasn't until I got home that I saw the terrible job under my hood. I opened my tailgate and nothing in the bed or 3piece tailgate had been touched. I called and left a message with my concerns. I was contacted before 8am the next by a gentleman. He said they don't do inside the box. WTF? Nothing was ever said about that! That made me go over my truck with a fine tooth comb. The only shampooing done on my carpet was the drivers floorboard around the factory clear plastic protector under the floor mat. Nowhere else. Ver evident because that was the only spot damp. Their website advertised supercar meetups once a month etc. That may be the case. It is GigHarbor. They seem to have the old guy behind the glass as a marketing tool. It worked on me. I didn't even notice the group of guy standing around 4 bays down. They are really who does the work or attempts to. The owner on his call did say to bring it back and he would see what he could do. I didn't because I didn't want to waste half a day screwing around so I didn't go back. He said he would do better the next time I have them detail it. Do they drug test the owners?. I pressure washed my side steps,under my hood and in the box myself. Over $500 for crap work. I think that's to cover that Gig Harbor overhead not the quality of their work. I would never recommend or go back to them. Here's some pictures to back up what I'm saying.

Overall very impressed with the service here. I brought my wife's car in for detailing and it…read morelooked awesome after they were completed with it. We transport our 80lbs Doberman in it and there are stains from him all over, I was really hoping they come remove some of the stains and hair and they got it all. They were upfront saying they did not know if they could remove them too. They were on time, very communicative about the process and called us when it was completed. I thought the price was in line with what they offered and I would definitely come back again. They also offer a wide range of services too, window tint, engine cleaning (which I also had completed) and ceramic coating (** If you have newer car this is a must, I have had the last four or five vehicles done and after 10 years my Grand Cherokee paint looked new). Check them out if you need your car to look new inside and out.

Total rip off. Not enough time to wash. Kept having to go back for coins. Spent $15 and had to rush…read moreas fast as possible just to do a basic wash because of time. Won't be going back

Always works, easy to pay - can use a card. Best self car wash in Tacoma-Seattle area.read more

Love brown bear car wash for the great service, quality and value. I have never experienced a…read moreproblem and they do a great job. They guide you in and keep you safe. They have a place to vacuum and inside to make purchases I recommend this location. Great value packages.

Wanted to send a shoutout to Joey for his exceptional customer service when we couldn't get our car…read morewash voucher to work. He went out of his way to make sure that we got our car washed and was friendly and professional. Thank you, Joey!

10 out of 10. I would highly recommend this business for anything they offer. Ed brought my…read moreElcamino back to life. I will definitely be back. Thanks

I have had two vehicles detailed by Pacific Avenue Auto Spa and both were completely cleaned beyond…read moremy expectations. I was most impressed with the interior cleaning. When I picked up the vehicles, the seats and carpets looked brand new. All dog hair and dust particles were gone. The owner provides excellent customer service. This is my go-to detailing shop. Highly recommend.

Visited the Brown Bear Car Wash in Federal Way and had a decent experience overall. The right pay…read morelane is very tight and the scratches on the surrounding panels make that pretty clear, so be cautious if you drive a larger vehicle. Compared to other car washes I've been to, this location felt a bit slower in processing the line, which could use some improvement. That said, the free vacuum area was super handy, especially for clearing out some trash I'd been putting off. I do wish the summer hours were extended a bit; it gets dark late, and it'd be nice to swing by after dinner. Overall, not bad just a few tweaks could make it much better. JY review

I love the people there! Especially Oscar! very nice kid helped me and had a smile the whole time.read more

Unfortunately, I didn't get a chance to try this place out. There is one drive-thru car wash and a…read morefew self-service car washes. I got in line for the drive-thru car wash with two cars in front of me and one car in the wash, but I waited at least 10 minutes and it didn't move, so I had to leave. I will try again! I like the one on Orchard better. It is staffed and moves quickly.

As for the touchless car wash, did a great job. Got the middle grade wash at $13. Not a bad price,…read moregood place to take your vehicle if you dont want swirls from a typical drive through car wash.