I'm in town visiting family and decided to surprise my brother by taking his car to get cleaned and…read morewashed. It ended up being much worse than I expected, but Olivia and Emma were absolutely amazing. They were so kind, helpful, and went above and beyond to make sure the car looked great. Their customer service was exceptional, and they made what could have been an embarrassing situation feel easy. I'm so grateful for their hard work and positive attitudes. I'll definitely be stopping back before I leave town. Thank you both for the outstanding service!

We received a free car wash voucher from the car dealership and were not disappointed. Plenty of…read morehelpful staff available. We will be back! One area for improvement would be having somebody at the end with towels to dry off our windshield like American car wash has.

This place is unprofessional and dishonest. I had an issue my plan charging me twice and tried to…read morereach out to let them know about the issue. They would not give me any info at the location, instead laughing and saying "good luck getting a call back." Don't give them your credit card info, pay cash - not secure.

The pressure of the water was pretty strong. It cleaned my car pretty good. If I'm in the area and…read moreneed a car wash I know where to go.

Love brown bear car wash for the great service, quality and value. I have never experienced a…read moreproblem and they do a great job. They guide you in and keep you safe. They have a place to vacuum and inside to make purchases I recommend this location. Great value packages.

Wanted to send a shoutout to Joey for his exceptional customer service when we couldn't get our car…read morewash voucher to work. He went out of his way to make sure that we got our car washed and was friendly and professional. Thank you, Joey!

Efrain and his team did an amazing job on two of our vehicles. One isn't used often and was covered…read morein pollen and grime. They made it look like it just rolled out of the dealership. We used their mobile service at our house and they were prompt and courteous.

In 10 years of Yelp, this is my first 1 star review…read more I thought I lucked out by getting in due to a cancelation by calling since I was in the area. Usually appointment only. Spoke to the owner, worked with a manager. If you need a general cleaning, they do fine work. The parts of the car that weren't really dirty look good. I took my car in because the dogs had tracked mud or something on the backseat. I specifically told them that was what I wanted worked on. If they did the rest, whatever, but I wanted those spots gone. 2 hours and $300 later, you can still see some of the spots. Couldn't tell until the fabric dried. The main reason for the ratin is that they threw away personal items they deemed "trash". Didn't ask, even though I was sitting in the lobby. Just threw away multiple items and didn't return others to my vehicle. The items weren't expensive or difficult to replace, but it is a lack of respect for someone else's property, especially when they are paying you for a service. I had to go back and make them look around the work area for what was missing. Still didn't get everything back. The owner apologized "for the inconvenience". Also, if you still decide to give this place your business: Make an appointment and do drop off. Don't wait. They don't have a comfortable waiting room.

10 out of 10. I would highly recommend this business for anything they offer. Ed brought my…read moreElcamino back to life. I will definitely be back. Thanks

I have had two vehicles detailed by Pacific Avenue Auto Spa and both were completely cleaned beyond…read moremy expectations. I was most impressed with the interior cleaning. When I picked up the vehicles, the seats and carpets looked brand new. All dog hair and dust particles were gone. The owner provides excellent customer service. This is my go-to detailing shop. Highly recommend.

I love this car wash…read more Recently, they've made their vacuums free and that saves me quite a bit of money. I live close by and come vacuum out my car and truck each week for FREE!! It's been so nice keeping my cars cleaner in between washes. When I want to wash, I'll buy the most expensive wash, sometimes adding an extra shine or RainX for a few extra $$. The staff is always friendly, they'll prewash if I need it (or ask). Since they've made the vacuums FREE, it's a fabulous bargain. Also, I've run my car thru twice when it's especially dirty, no extra charge. They don't give any grief when I ask for a re-wash on the same day. Excellent service, excellent value. I'm a regular customer now!

My car got clean, it was quick, and a decent price. Vacuums available. The location is convenient…read moreand not a hassle to get in and out of.

This is a great car wash! I love that it's close to home for me so it's convenient location wise…read more My dad and I both have their unlimited wash plan - you can come as many times as you want every month until you cancel it ... I do just about every other day and my dad sometimes goes through it multiple times a day!! It's an excellent value, they have free vaccumms for you to use after your wash and the employees are so nice!! P.S. If the manager reads this, I would love to put on the mascot costume and wave a sign for a few hours for you on the weekends this summer ! I'm experienced - I've been a professional Easter Bunny in mall settings these last two spring seasons and I was the mascot for Liberty Tax last year so let me know if I can be of assistance!!

In the past, I believe I received a quick prewash of windshield and front and back. I didn't today…read moreso has this been discontinued? None of the squashed bugs on the windshield and front were gone. I spent $23 and had to come home and rewash parts of my car. If this is a normal wash, I won't be coming back. Too many competitors doing a better job.

Total rip off. Not enough time to wash. Kept having to go back for coins. Spent $15 and had to rush…read moreas fast as possible just to do a basic wash because of time. Won't be going back

Always works, easy to pay - can use a card. Best self car wash in Tacoma-Seattle area.read more