Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

We absolutely love this LEGO store and the owner is a huge reason why. He always takes the time to…read moretruly listen to our son and patiently waits for him to get his communication out instead of rushing him. Even more importantly, he talks directly to our nonverbal son, which means so much to us. He consistently goes above and beyond trying to help our child find exactly what he's looking for... even when the item apparently only exists in his imagination Kindness and patience like that cannot be taught, and it's rare to find businesses that make neurodivergent kids feel so genuinely welcomed and valued. We always look forward to stopping in and are so grateful to support such a thoughtful local business.

This is the place to go for any of you Lego or other brix projects . The owner is great , helpful…read moreand very friendly. Will take whatever to help his customers. I was surprised when I went there and asked if I could find replacement parts to finish my non Lego project. And after searching multiple other sources , uneventful , this man got me everything I needed to complete my project. I will be purchasing future projects from this business. Highly recommended. SO HAPPY I COMPLETED MY HELICOPTER !! THANK YOU !!

A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

I've spent thousands at this store over the last year and generally accepted that some prices run a…read morebit high because stores need to make money. Recently I found a Charizard card marked at $11 that appeared significantly undervalued compared to market price, even considering the minor print lines. When I went to purchase it, the employee took the card to the back for several minutes and then returned saying the owner had already sold it online. They weren't able to show the sold listing or provide any verification. Maybe it truly had sold elsewhere already, but the situation felt poorly handled and honestly damaged my trust as a longtime customer. Inventory mistakes happen, but transparency matters.

Love this place. I bought my first real hobby grade RC here. The guys there are personable and…read morewilling to give you knowledgeable advice and even get their hands dirty helping you fix your stuff. They also match prices with Horizon Hobby.

Super helpful staff and nice variety of cars trucks planes and boats. My go to hobby shopread more

There's no place like it! My boys absolutely love this place and the people there make it so…read morespecial! Our favorite place!

My husband absolutely loved the store! The staff were super helpful and knowledgeable and very…read moreattentive. The place is really full of every kind of collectible you can imagine. It reminded me of stores that we have been in in New York City. If you are a toy lover you should not miss Toy Anxiety!

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

Wonderful place people are super nice and will to answer your questions! Highly recommend this…read moreplace!

Very small, yet well stocked store by the food court in the mall. The employees were super…read morefriendly and very helpful. They are all knowledgeable hobbyists themselves. Prices are about average for a store; more than online, but typical for a store.