A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

Love this place. I bought my first real hobby grade RC here. The guys there are personable and…read morewilling to give you knowledgeable advice and even get their hands dirty helping you fix your stuff. They also match prices with Horizon Hobby.

OK, so I never been on the store before. So in the beginning, the people is Nice. Try to be Nice,…read moreSo that I believe it's to make a sales so to me was OK. I spend around four Hundred to Five Hundred dollars with the new car and parts. But please be aware about your parts, because obviously nobody is Perfect. So on the second day, One of The Parts doesn't fit in my Other car. It's an expensive part. I went back to see if it's any solution and then the same guy who sales me the car. I guess he's the manager. He doesn't know anything about customer service. So at the end, when you really need a solution, they don't give you none of any nice solution because instead of a trying to find a solution too exchange, the part that it's not cheap He just told me all negative solution that it was my fault. That is not refundable. I don't want my money back. I just want the right part for my car. So he told me no. Basically sorry it's not about money. It's about customer service. I work in a customer service development and That is not how you treat your clients.so in the Main time I'm not going back to that store.

Lovely, easy breasy experience card hunting here. The folks are always nice, never pushy, and…read morethere's a great selection of new sets, vintage EN/JP singles and graded Pokemon cards. They also have binders with less expensive cards which has been great for filling out sets I am trying to complete!

The guys were very nice and kind. The selection could have been better. there are some better we…read morehave been to that have more of a selection but its still good! the value was what it is for what youre doing. I would go back and I want to go back. It is very clean in there and looks like a fun place to play games if you do that.

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

I will get straight to the point. The hobby is dying, and some of the guys here are not doing it a…read morefavor. They always sound in a rush and annoyed. Hey bud, if you don't like your job THEN LEAVE. Everytime i have gone in there even with my pregnant wife I feel uncomfortable. And i see the way other customers are treated. Customer service is garbage but for 1 guy making it worth the trip. The value and pricing of parts should be lower due to the weak a** customer service. I am not the first nor the last to have this issue. Let's keep the hobby alive! No reason to kill it with salty a** people. This is as far as I go out of respect to the owner. But do not expect a friendly experience with RC's here.

I cannot say enough good things about this company. Today the manager helped me with the…read morerefinishing of a plaster console table, he took the time to explain a few options that could work so I Ould make an educated decision. I have found the employees are always super helpful, their knowledge of the products is impressive and given their various backgrounds they are able to provide you with multiple options for any project you have. A+++

So I have been doing molds and casting parts for the film industry in Los Angeles since the early…read more1980's. I have done business with a wide variety of suppliers and Reynolds is now my top choice for materials. They just know their stuff when it comes to making something. With casting materials and mold materials there are so many choices from so many suppliers it can be a challenge at times to find the right path to get the results you want. Laurie at Reynolds in Tempe just has it down where the guess work is at a real minimum. Not every project or job is a 1,2,3, to finish operation, so anything that takes out the error and saves you money is a bonus in my book and Reynolds does just that. Oh yeah, be ready to gawk for a while if you're a creator, because your choices and tools available at Reynolds far exceeds many of the suppliers I used while working in Hollywood.

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

I love that this place is here. I've been into RC vehicles probably for 45 years or more well since…read moreI was a kid let's just put it that way, but I've got a couple of trucks and I'm kind of getting into the micro stuff at this point and that's what I went for they had the scx30 I was eyeballing on Amazon and yeah, exact same price minus the shipping right so that's a no-brainer support local!! And they just opened up crawler course next-door!! Looking forward to checking that out

Friendly and inclusive, bustling local RC shop with a small indoor track that customers can use…read moreanytime. Parts, used and new buggies, and accessories on walls, in back of shop, and displayed throughout store. Repair window at back of shop. Moderate prices. Justin spoke to us from behind the counter at length about community events, clubs, and giveaways. He was very friendly and helpful. He made this shop and the local RC community feel very inclusive, with events for kids as well.