From the very first phone call to scheduling to the end result, things at Trinti have been very…read moreeasy going and pleasant. At scheduling time, the receptionist was very nice and worked with me to find a time that fits schedules well. I was scheduled with Michaela for a Halo face framing type situation and was greeted very kindly by her and everyone else at the front desk. They offer you water and other beverages there as you arrive. There is also local crafted jewelry in the sitting area to browse. Getting back to hair, Michaela was very personable, funny, nice, and professional. The experience was nice and it feels like you're just chatting with an old friend. Honestly I probably chat too much but the story of my life LOL. They take you back to the hair washing area which is quiet and Serene, ready for relaxation. They also offer you and I mask type essential oil situation where you can pick different scents. After your hair is done washing you get processed and then you go back to your sitting area. It took a little bit to get my hair to the desired look but Michaela and the salon made it very easy to work with and get the results we were hoping for. I appreciate them for being so accommodating and ease of everything. Michaela is a great stylist and I would recommend booking with her anytime! Not only will she make your hair look better but just speaking with her makes your day better too.

Well, at 5-stars, this place exceeds expectations. It will cost you a few Benjamins to get a…read morecomplete Balayage, but, this was a treat for me. I have only got services to upkeep my Balayage, so I am prepared to pay. I like that they greet you (a front-desk area with things to purchase), offer you a beverage (champagne or beer), hot coffee, tea, juice or water. They have great stylists, and a room in the back for hair washing, drying and just spa-like relaxation. Make your appointment on their website and get ready to be pampered!

Wonderful salon! I see Stephen and he is great. All of the stylists are friendly and the location…read moreis perfect for spending the day in Raleigh. The salon is next to Boxcar Arcade, The Pit BBQ, Crank Arm Brewery, and Black and White coffee. I have a pixie haircut and Stephen is the best for that! The salon is clean, they carry awesome products. And best part, you can get a drink while you are hair or nails done. 1000% recommend.

Horrible customer service!!!! DO NOT recommend! I traveled from Hillsborough to Raleigh 3 times…read more(initial color consult, full foil and toner correction) and still have yellow hair. I was charged for the corrective toner even though I scheduled my appointment within the two week color guaranteed period. They have beautiful pictures on their website but that is not what you will leave with. I have now spent over $500, including tip and parking, and yet still have horrible brassy hair. When I reached out for help, I was quoted another $286 for one of their "blonde specialists" to fix my hair. Originally googled the best colorist in Raleigh and could not be more disappointed on top of being out $500. Wish I could give zero stars.

I was looking and hoping to get an appointment "soon" the website has a great option to show what…read moreis currently available with multiple options of times! They offer several types of services and stylists you can request online too. I was helped by Kania who was a sweet and talented stylist. She listened carefully to my requests, discussed them with me and explained what and how she could meet my hair needs. BTW the hair wash stations as I read in another review -- YES they are comfortable! I am super short and it still was very comfortable for me. The music was not too loud and an interesting mix.

$830 for regular balayage DO NOT go here please. Do yourself a favor and don't be stupid like me…read moreJust look at the itemized list ‍

5 Stars I recommend…read moreSalon 21 to anyone who can afford a medium priced service and cares about hospitality alongside technical quality. I reached out to Salon 21 via text and they got back to me very promptly and fit me in the next day. I had an appointment with Will and he was beyond professional, competent, and wonderful to be around. I was given refreshments as well as joyful conversation. Will asked me questions throughout my salon session and ensured I was involved every step of the way, even making sure my part was how I liked it with gel. If you're looking for a haircut or other services please come here. My mother has also come to this location and she received the best haircut she's ever gotten. My many thanks to Will and the rest of the staff at Salon 21. I look forward to seeing them again (I already booked my appointment for 3 months out!) Stay Blessed!

Claudia at Salon 021 is an absolute gem! I'm extremely picky and meticulous when it comes to my…read morehair--I want that perfect balayage dimension with long, blended roots that can go months without needing a touch-up. Basically, I want to look like a Victoria's Secret Angel from morning to night, and Claudia made it happen flawlessly. Just look at my color! Claudia's talent is unmatched--she gave me the bounce, dimension, and low-maintenance glam I was dreaming of. Not only is she an expert at her craft, but she's also such a sweetheart and incredibly accommodating, making the entire experience a dream. If you're looking for that bombshell look with an angelic touch, Claudia is your girl! Seriously, don't hesitate--ask for Claudia at Salon 021. You'll leave feeling like an absolute superstar.

Sad to say, many years after my original review, after my hairdresser Makenna left Mark Christopher…read more(and I followed her, until she moved away) I decided to give the salon another try earlier this year. Unfortunately, my previous (very positive) experienced did not hold up. The salon ambience has been stripped... it felt very middle of the road decor-wise, loads of product shelves and no posh salon vibe remaining. I took a chance on a stylist who essentially ruined my hair with color. I've never had such a traumatic color job... the application of the foils and the color was insane - foils scrunched every which way, no rhyme or reason... she was so rough on my head when she removed the foils, that it actually hurt. But it was the result of the color that actually had me in tears. I had to go to another salon to have it fixed, and when i tried to get a refund for it from Mark Christopher they gave me a bit of a runaround for about two months before I finally got refunded. I don't love giving poor public reviews but sadly this place seems to have had a fall from grace from its original top salon status.

Boyfriend paid up to $90 for a haircut only to be rushed out in 15 min with botched uneven hair…read morewith patches of neck hair unshaven. The stylist didn't use a cape so there was hair all over his shirt when he was done. This place is a scam. There are so many other better businesses in Raleigh.

Linda is a talented stylist... but more importantly she is a genuine person who puts people first…read more I've been to a lot of the "curly stylists" in the Triangle ....'many of which were more diva than Deva curl. Linda is a master of her craft, teaches you what works for YOUR hair (not some prescriptive method), and does it with a smile. My hair cuts also last months at a time and grow out well. She is the only stylist who can style my curls better than I - so I leave her studio rocking my rocking my ringlets instead of the usual blowout. Thanks for helping me embrace my curls!

Linda transformed my curls! I have always struggled to find a good cut and the right products for…read moremy hair. She will be a critical part of my curly girl journey!!

Arielle is a hair painting goddess unicorn mermaid princess! Trust me when I say, I have searched…read morehigh and low for a trustworthy colorist in the greater triangle area. One that isn't slave to mass production, generic, mediocrity. I love that she works in a salon studio collective, where each stylist works out of their own "office", which makes the experience more personable. She was so attentive and asked for pictures beforehand just to be prepared. She listened to every detail in my request, and brought to life the vision I had for my hair. She works with such ease and precision, which made the whole process painless for me! Her laidback demeanor relaxed the whole appointment to the point I didn't even feel the time passing! I just want to add, she is quite modest, she said her "niche" was coloring, but let me tell you, her haircutting technique was far superior than most I've seen in high end salons. She is definitely talented in all realms of hair! If you want amazing bombshell victoria secret hair, you know where to go.

Arielle has always taken great care of me, and I haven't been happier. Easy 5 star review --…read more Highly recommend.

Madison is amazing! Love the vibe, service was outstanding. Definitely the place to get your hair…read moredone at in Raleigh

Got a hair cut last week-wanted a bob that would fall under and showed a picture from when I had…read morethis cut a year ago. I told the stylist I do not want to have to style my hair regularly so it needs to fall under without using a round brush. I have had this style many times before without any issues and for the first few days it fell nicely. But after a few days, after I had left the country, it completely flips up and it looks cut all uneven. My hair is a complete disaster now. The sylist (senior!) spent about 5 minutes cutting it dry (which was a first for me) so perhaps that is not surprising. Going to have to find someone in Europe to hopefully fix it so I can look somewhat professional. One of the worst haircuts of my life, especially for the price.