Brought in my car to get my brakes and oil done. Told them to call me back before doing work…read more Called me back and said the calipers were shot and the battery needed to be replaced (it was a battery I bought only a few days ago) and they needed to special order parts and quoted me an absurdly high price and it would take 3-4 days. Told them I would just come get my car. They did the oil change anyways and charged me 30 bucks to inspect the car lol. Took it to a better reviewed and more reputable place nearby and they did the job for HALF the price shorewood auto quoted, the calipers did NOT need to be replaced, my battery was totally fine, and they finished the work the same day I brought it in. Take your car elsewhere. They either tried to aggressively upsell me or are employing incompetent techs.

Very friendly, honest service. I have taken my cars here for three years and have been very…read moregrateful to have them nearby. Keith even helped me out by giving me a free diagnostic on something that would have to be repaired at the dealer. Above and beyond. Long story short--don't hesitate! They are normally booked out at least a few days, and sometimes about a week or longer. There's a reason! Easy 5 stars. The only possible issue is that they can't do everything there...for some things, unfortunately, you will have to take your car to a dealer. But try here first!

I have been a customer at this location for 20 years, I remember being frustrated on several…read more occasions with the quality and value of the repair. I stopped coming back for several years as a result. Since the garage is minutes away from my house. I tried to give it another shot. Just consistently unhappy with this business. There are better garage is in the area.

Always a fantastic job done. Reliable. Honest. Fair. Truly Trustworthy. Will always bring my car…read morehere. Amazing Job. Well done guys!

Took my car in for shaking of the front/steering turns out I needed tires! Let's just say I was…read moremuch happier with that outcome then all the other things I had on the list of maybes! Decided to add an oil change while I was at it which was a much better deal even without the coupon I use where I normally go so I guess I need to continue returning for that routine car maintenance. My family has gone here for years though. Back in the day when it was Kar Kare we went here as well all the way back to my first car. Great service and decent rates, they will always call you along the way to update on pricing and the process/next steps.

I absolutely trust Brett and his mechanics to work on my F150 truck. I have used him several times…read morein the short time I have been back in Milwaukee, based upon a neighbor's recommendation (my postman) as well as recommended him to several others. He has fixed my 2015 truck, that I'm very attached to, given advice on it, done extensive troubleshooting and found a problem instead of charged me 5K. This guy is VERY honest, I just don't feel I have to worry about my truck being there. I can save your life, but fix a simple issue on a vehicle? Nah... it flips me out. Right now, his mechanic has my truck "limping along" so I'm not stuck without, til the crunch man- whom I trust because Brett referred me- can fix it. Brett is nearby, I have asked him who to call for plumbing, etc. just an honest guy, owning his own business, living the American Dream.

They do a great job, but if you send coupons out, please honor them otherwise that's false…read moreadvertising. You don't want that reputation. I literally just received the flyer in my mailbox 2 weeks ago. There were other coupons on the back of the flyer. I was thinking about using one but I am not sure if it's accepted or if you'll raise the price on me last minute.

The infotainment screen on our Audi Q5 broke. The stealership wanted way too much money so we tried…read moreAmerican Imports for the first time. They saved us $1,000 over with the dealer wanted. They have earned all our future business.

Went in for an oil change on my 2022 Audi A6 Allroad, great price and they had me in and out in 1…read morehour. Will be going back for my other routine services.

I had been recommended to go here by my old mechanic when I moved to the area and they lived up. I…read morewas only here for a oil change and tire rotation this time but they were helpful, knowledgeable, and fast. Definitely coming back with other cars and will use them for any other issues which may arise!

Didn't open on time on this particular day but was able to take my vehicle in and fix it right away.read more

They did a very good job doing my metal fabrication work for my car but they didn't put my shocks…read moreon my vehicle that I paid them for to put on as well and I was charged extra for them to hookup my air hose line for my shocks but when I asked Mike did they put my shocks on when I came to pick up my car he said yes even though my back end was still sitting low to the ground I didn't think nothing of until about a few weeks ago I had someone do my brakes in the back and he pointed out earlier to me hey I thought you had your back shocks put on I said I did but when I checked them my new shocks was not put on so I went to Mike about my shocks and he said that he was there when they put them on I told him well they must have took them off when he left because my shocks that I paid for was not put on and the response that I got was why didn't you tell me about this before and I said I just noticed it when I had my mechanic do my brakes we continued to go back and forth but never ever said that since my mechanic didn't put it on like said just bring the car in and let me check it out and satisfy your concerns about your shocks not put I'll put you some brand new shocks on your vehicle since you brought them in and wasn't put on your vehicle he decided to hang up on me!

I only chose this location due to the positive reviews, and the fact that a tire rotation was built…read morein to their great 8 additional services. It is unclear after taking my vehicle to the dealership whether or not I was lied to because I am female, possibly even because I am African-American or whether or not these individuals need to be retrained on how to do their job. I was told that one of my tires has a 3/32 tread and that it needs to be changed immediately, causing them to refuse to do the tire rotation the entire reason I chose this location. The dealership mentioned that all of my tires are in fact 6/32 and they measured them multiple times. so was I lied to ? Because they simply didn't feel like doing the work, it's unclear. I was then told that I had an oil leak. In fact I do not have an oil leak. Someone messy poured oil into in area, causing it to slowly drip down in several places underneath the vehicle. I've lost an entire Friday thinking that I needed two new tires and to repair an engine leak. I was essentially overcharged and lied to and was not given a tire rotation as requested then told I needed additional work done on my vehicle when in fact, I did not. I wish there was a way to give this place zero stars. It's been a headache for no reason. I can't tell if these men are simply misogynistic and predators or if they're idiots. Additionally, I sent an email requesting possibly an alignment to see if perhaps that's why the tread on my tires has gone down so quickly. I was ignored. I suppose Customer Service is only for white people and men at this location. Please avoid this location if you do not fit these parameters.

TopNotch Organization. I bring in my truck and basically toss them the keys stating its making…read moreclunks and knocks. Figuring transfer case, tranny - lots of money and problems. Three test drives, 2 different people and they toss the keys back and say no charge, truck is fine. No one does this, he could have bent me over and I would have believed what they say. I cant express enough how humanity and Kindness is alive and well in SE Wisconsin -Thank you again. JS

Came for an oil change, they performed services I did not request and charged me without consulting…read moreme first.... Luckily I complained and they took the filter part I didn't ask for o In addition they claimed my key was "stuck" in the car, this was untrue (I got the key out repeatedly), and they acted like I somehow did something wrong. They took apart my steering wheel and I had to wait additional time for them to remedy this. They were in absolutely no hurry to remedy the situation. Very displease with customer service.

Took my truck in to see if they could repair my tire that had a screw in it. Given the location of…read morethe screw, they said that it may not be fixable. They could have got me for a replacement but instead fixed it for FREE Great customer service.