After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Max Heating and Cooling is outstanding…read more My old heat pump system wasn't working, so I contacted one of the big companies in the Boston area. Their guy came in and wouldn't even look to see what was wrong with my unit. They immediately told me that I needed a new system and quoted me an outrageous price. They told me that they needed to rip out all my walls to put it in. I wanted to get a second opinion, so I put a request through yelp. Dan, the owner of Max, emailed me within an hour with his cell number. Stacey, the office manager, called me first thing the next morning and sent out Joseph, who did a careful analysis of my system. It did need to be replaced. Paulo came out and did an outstanding installation, over 3 days, staying late on a Friday night to complete it. My walls were all kept intact. And the price was MUCH lower than what the big name company quoted me. DEFINITELY USE MAX!!!!! Feel free to contact me for details.

Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

Shower broke and had problem with toilet flapper. Floros fixed both in record time and at a great…read moreprice. Will definitely use him again, very friendly and HIGHLY recommend.

Had the appointment for today and the young man was here on time, very professional, he explained…read morethe job he was going to do... spent close to an hour doing the maintenance of the tankless water heater. The cost was great right on the estimate giving on the call. I will recommend this company to all!!! 5 star!!!

Shout out to Marvin and Jared for fixing my gas furnace promptly and professionally in a no heat…read moresituation. They explained their diagnosis and clearly explained why it would be a pricy fix (expensive part). Maybe not the least expensive option, but they certainly did a great job and were good communicators. Would recommend you give them a call if you are having issues with your heat.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Renato is fantastic. He consistently offers the fairest…read moreprices and is extremely responsive. I texted him at 9 p.m. on a Sunday about a leaking tub, and he had his guys there at 8 a.m. the next morning to fix it. Highly recommend!

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

Routine furnace maintenance today. Guy had the best video inspection device I've ever seen! Very…read moreclear video (which I could watch) and able to maneuver into every nook and cranny inside the heat exchanger. He found some rust along seams, but he assured me that there are no holes or cracks, so the system is safe and does not need replacement. (I had had maintenance checks by others in prior years, who told me they saw small cracks so the furnace, which now is only 12 years old, was supposedly dangerous and needed to be replaced. {I declined to do replacement since my carbon monoxide detectors show no indication of leakage.} Guy's expert inspection and reassurance is putting my mind at ease and saving me tens of thousands of dollars that I might have spent for an unnecessary premature furnace replacement.)

WE GOT ROBBED!…read more Charged us three times the price ( $967) for a simple job ( replacing a capacitor on our central air) that normally costs $200. They took advantage of us because we are elderly . Stay away from this predatory company.

I hired Total Comfort to redo our basement boiler/furnace plumbing and to install mini-splits…read morethroughout our home in the Boston area. I cannot speak highly enough of the professionalism and quality of work done in a timeline manner. Honest, Dependable, Great value, and perfect installation considering many factors including a very old and difficult home to work with. A+, Recommended.

James came out to our home and did an amazing job. He was kind and professional and explained…read moreabsolutely everything to me. He did a thorough inspection of all parts of the system. He gave his honest opinions of what could be replaced and what the rough costs were for each component plus labor. He also explained what he thought was the best option to keep our current system running at it's best, which I chose to do. He re-gassed our unit and added a startup capacitor which seems to have done the trick! The outdoor unit kicks on easily, runs quiet and consistently now. And of course the AC blows ice cold now. He even gave recommendations for future maintenance for not only the AC unit but the boiler as well. I can't recommend Total Comfort Mechanical, and James, enough!