Respect and gratitude to the staff and managers at San Marcos Mini Storage on Bent. They are…read moreservice-minded and professional. Recently, I've been decluttering and organizing in my units. They've stopped by to bring water, ask if we needed anything, and showed their willingness to provide more quality service. It's a well-run, safe, and secure property. We had up to four vehicles parked along the aisle while we dragged everything out, sorted for trash, donate, and recycle. Other tenants and Mini Storage staff were generous and understanding of our slightly chaotic workspace. Thanks again,

It's been a year storing my stuff with them. Today I gotta move out and want to say thank you to…read morethe staffs for doing their job at best. The facility is safe and clean. I've never had any issues with my storage or stuffs in there. The best part is how consistent is the price. They offer 1 year price guaranteed and even after 1 year, the price will go up just a little bit and it makes sense. Unlike the other places that would increase the price just within less than a year. I would recommend this place to anyone who looking for safe and clean with reasonable price.

This place is great our company has had this storage unit for well over 20 years and the place is…read morewell-maintained and generally well staffed. Recently we had a great experience with Phil the office manager who assisted us when our units lock broke and we needed to get a replacement. They were on top of it as usual.

Melinda was so helpful when she noticed how difficult it was to back my RV up in my space. She was…read moreso helpful getting me a much easier spot at the Stor'em Self Storage on Santa Fe Ave. thank you again Melinda for the excellent service!!!

Had an amazing experience here the process is very easy and fast . Sarah was super friendly and…read morehelpful and made my move so easy and stress free. She took the time to explain everything in detail I highly recommend this place !

I had everything I own stolen from two separate units…read more I stored my belongings here for over 20 years, paying roughly $40-50k over that time. In the end, about $50,000 worth of my property was stolen from my two units, including irreplaceable items from my late father and grandparents, original artwork, and a career's worth of work samples (50+ snowboards). Their cameras only cover the outside of the buildings. Other storage facilities advertise interior cameras as a safety feature; this one doesn't have any. The front gate regularly allows multiple cars to pass through with one code entry, and the building doors themselves don't require an entry code or are usually propped open - essentially, anyone can enter the property and the buildings with zero verification that they should be there. Their website and payment system make you re-enter your payment information after you've already entered it and clicked confirm. I spoke to them about this numerous times, explaining that it's confusing; no retailer ever makes you reconfirm a purchase. Their response was that they didn't want people double-charged. I'd much rather be double-charged than robbed blind. Read into this however you like, but only my wife, myself, and their staff knew I had these units. I generally came midweek/mid-day and was careful not to leave anything of visible value in the hallways. My units were across the building from each other, and there was no obvious way for someone to know which units to target. My theory - and the detective on my case agreed it was plausible - is that I forgot to confirm my payment on their website one time, sending my unit(s) to pre-lien status. I paid the moment I got the notice, but the damage seems to have already been done. The thieves went through every single box in one unit, but stopped a third of the way through the other, leaving thousands of dollars of stuff untouched. Why? It's almost like they were told to stop for some reason. Maybe after a payment was made? When I reported my theft to the front desk, one employee was genuinely shaken, but the manager had an unmistakable "oh, sh**" look and showed zero surprise that I'd been robbed. To make it worse: insurance requires receipts and proof of ownership for decades-old belongings, much of it from people no longer alive to help me prove what I owned - capped at $5,000 on a $50,000 loss. Two decades of trust, gone. The place looks nice, but not everyone has a nice experience. I left one star, I wish I could leave less.

I had a great experience at Olivenhain Self Storage. Ruben was incredibly helpful, friendly, and…read moreprofessional throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made getting a storage unit quick and stress-free. The facility is clean, well-maintained, and the customer service was excellent. I really appreciate Ruben's outstanding service and would highly recommend Olivenhain Self Storage to anyone looking for a reliable storage facility.

No surprise this business is so highly rated. Facility is clean, safe, and easy to navigate. The…read morestaff is knowledgeable, friendly, and professional. We are in good hands!

It was an easy process to rent a storage and got a good deal. Todd provides great guidance and…read moreexcellent customer service.

Would highly recommend! Todd was very helpful and easy to work with. Great customer service and…read moreprices.

Used AllSpace San Marcos for almost a full year. Every part of working with them was extremely…read moreeasy. Storage units are very clean, and I never had any issues. Always nervous for pests or little friends making their way into the unit, but this was a non issue. No signs of unwanted guests. Ask for Anthony. He's the man! 10/10 would recommend

Franks the best , I needed to switch units and it was done with no hassle …read more Thanks for keeping things simple.

Do NOT bring your things here. This place has been a total nightmare and the positive reviews are…read more100% fake. They are filthy and never clean the facility. They raise prices constantly. They have a moisture problem. Both elevators on my side I need to get to my unit are broken and could not get up to my unit. So it's not ADA compliant. They also do not have carts for you to use. They also have been playing a fun little game charging us $12 for not receiving my proof of renters insurance which I have provided multiple times. This facility is ran so poorly. Your stuff gets so dirty and they could care less to take care of their property. We are planning to get out as soon as possible. Please see pics I took yesterday trying to put away my Christmas decorations.

I rented two 10x27 drive up units at the end of July 2025 to only discover mice droppings in both…read moremy units in August 2025. Even though I informed management right away they didn't fix the drywall nor did they call an exterminator. I was forced to buy mice traps and mice deterrent boxes. The results were disgusting, lots of mice were caught on the sticky traps. The negligence of this property is just beyond words. They shouldn't have rented the units to me in the condition they are. The drywall is falling apart providing an entry point, the units weren't even cleaned properly although they claimed they cleaned them, the facility is infested with mice and poorly maintained. On top of that they double the rates every 3 months for what?? The units are falling apart, dilapidated, dark and dingy; it's a very old facility with very little upgrades. I would strongly advise against storing anything at this facility because I can't stress enough that the entire facility is infested with mice which is a health hazard; mice carry hantavirus and the plague. I am assuming that all my belongings are going to be damaged due to this. This is god awful for anyone to go through. There isn't anything positive I can say here. I spent thousands moving my stuff into this storage facility.

This faculty is now Prime Storage. I took the unit last August 2024 when a family member moved…read morein. Got an online special. Within 6 months they raised the price 50$. Within the next 6 months they raised the price again! This review is June 2025, not even a whole year since renting the unit AND they raised the price 2x already! I'm furious. When I call customer service, the representative could care less. She said move or pay. Read the fine print. Be aware, they will do the same again! Looking for a more reasonable storage option now to move into.

i was looking for storage close to my place so i contact them a friendly member by name David…read moreWilliams show me around and advise on my options price wise and size of the unites he was great! Friendly and knowledgeable. Prices are reasonable. Highly recommend this place. Ask for David !!! Thank you

If you live in San Marcos and need a self storage place this is really easy to get in and out of…read more Clean and friendly staff.

the management ( Tammy! ) here is can-do. Hands on and they went above and beyond for me helping…read moreme locate the 3rd party transporting my belongings. Very impressive customer service! Shout out to Michael who made the process of signing up so easy!