I drove all the way to Torrance from Santa Monica, sat in traffic because to waste my time. Evelyn…read morethe representative I think was the name had me upload my pay stubs I did that about 3-4 hours prior to my appointment time. I even told her I do NOT have bank statements my job doesn't offer direct deposit. Only for her to call me 20 minutes before my asking for my pay stubs. Which I already uploaded! I get to the office as I am walking up Heather calls me and tells me they need my banks statements the pay stub I uploaded won't suffice 8 minutes BEFORE my appointment after I sat in traffic and waste my time and gas coming to this office. They could have called me ahead of time before I wasted the drive and gas! They had more than enough time to review my pay stub, I even told Evelyn I DO NOT have bank statements. So why are you telling me 8 minutes before my appointment I need them. Not a good experience, horrible communication. They had no sympathy for my concerns! Do not recommend THIS Lendmark establishment

I left work early to get all my documents because they said I was approved for a certain amount,…read moreonly to find out they wont approve me, even though I provided accurate proof of income. Stay away.

Desi @ the Lomita Branch is probably the best teller I ever had the opportunity to talk to…read more She helped me with a money market account transfer. She explained to me how the savings account was not as effective as the money market. I was very pleased. I started earning right away. I give Desi 100% customer satisfaction. Robert ichikawa 310-351-3150

Ivette P, the relationship manager, is customer service excellence "period". The Lomita location…read morehas a "customer first" energy in everything they do. The staff is the best. Since September 2025 we have enjoyed banking with the ease of doing business with a senior citizen who is old school orientated. The money saved using the products SBCU provides is amazing. Even when stopping by the PCH main office, the quality of customer service was maintained with a "yes we can" and a smile. Been to most of the big financial institutions here in the South Bay, NONE can compare. Just visit them, "period".

I would strongly encourage anyone considering a loan here to carefully review the interest rate and…read moretotal repayment amount before signing. The APR on my loan was extremely high, and despite making payments, the principal balance barely moved due to how much of each payment went toward interest. The loan may technically meet disclosure requirements, but the long-term cost is significant and can quickly become overwhelming. Consumers should ask for a full amortization breakdown and calculate the total repayment over the life of the loan before committing. High-interest lending can trap borrowers in a cycle where progress feels minimal even after consistent payments. Transparency about the true cost over time would greatly improve the customer experience.

Al and Jacob, very unprofessional and does not keep clients informed of what's going on.....read more

Got a pre approved for a new auto loan. It was our first time going through a credit union so we…read moredidn't know what to expect. Coming from a big bank to a credit union was perfect for us. Victor Zeledon went above and beyond to make sure everything was handled and me and my wife were completely satisfied. This is the day, this is the day that the Lord has made. I will rejoice and be glad in it. This is the day this is the day that the Lord has made! So happy!

Service is great and if you have a little downtime and craving a cuppa coffee, they have that as…read morewell

Be forewarned. Get a vehicle inspection from an independent source before purchasing an automobile…read morefrom them. It's on you to do this. I would advise purchasing the extended warranty, but they will lower the price with some pushback. As soon as I got home with my car, one of the headlamps was not working. Turns out to be a technician fault, as the connector plug was removed during the engine cleaning process before putting the car on the lot. Always ask questions for a full demonstration of all mechanical and electronic systems. These are fleet (rental) vehicles, so their history is unknown, but they do a good of servicing while in their possession. Once you purchase a vehicle, you'll be directed to a 3rd party provider for service. They won't tell you this until you have an issues and request support. I'm not disappointed with the vehicle, but honest up-front should be a priority.

Had a great experience. Bought a Nissan Rogue for my son. Mike in sales is great to work with. No…read morepressure and great "no haggle" prices.

Great service, process was smooth and efficient. We had an excellent experience buying a car. Thank…read moreyou Christian and Jay for all your support!

First, I just want to thank James Happy and everyone at the dealership for such an incredible…read moreexperience. From beginning to end, everyone made me feel welcome, comfortable, and genuinely taken care of. James especially deserves a huge thank you for the amount of time and care he put into making this such a great experience. I've been buying cars for about 25 years, and I can honestly say I've always dreaded the dealership experience. The pressure, the back and forth, and that feeling of just wanting to get through the process and leave. This was my first Lexus, and I had no idea how different the experience could be. James was incredibly kind, knowledgeable, patient, and made the entire process feel relaxed. I never felt pressured or rushed into making a decision. He answered every question I had and made what is normally a stressful process actually enjoyable. He also went out of his way to help me, even getting me answers and information on his days off (sorry, James!). Whenever I had a question, he was incredibly quick to get back to me. That kind of care and attention really stood out. The rest of the sales, finance, and every department was just as wonderful. Everyone was understanding, easy to work with, and made the entire process feel simple. I went in buying my first Lexus. I left a Lexus mark for life. Thank you again to James and the entire team. After roughly 25 years of buying cars, this is the first time I can say I genuinely enjoyed the dealership experience. You've set the bar incredibly high.

Amazing service pros if you ask for Jose G and Mario O. Kick ass team that are always solving the…read moreproblem you have. Just today they replaced my keyed lug nuts with matching regular ones free of charge! No questions asked!

Details matter. More…read morespecifically getting details wrong matters. I came to Martin Chevrolet for my first service. In theory, you go to the Dealer for the most knowledgeable and professional services. My expectation was high. When I picked up my AEV version AT4X, I was not provided the multipoint inspection sheet as noted on my paperwork. So, I turned around and asked for the sheet. (First red flag) My first question was did you reset the oil life monitor when you changed the oil. The service advisor said yes. When I asked why that was not checked off, he replied thats not printed on the form. (I guess second red flag) I left Martin Chevrolet worried about the quality of service given to me, but I was busy so I left. Once I had more time to review, I noticed they marked Tire PSI at 40. Did they fill the tires to 40 PSI? Thats actually the wrong tire pressure! Manufacturer recommends 38. (Details matter) Then, in writing up this review I remembered I had damage to the rear right shocks on the truck. No mention or documentation of anything anywhere. Is that actually an issue---- honestly I suspect not, but I also expect they missed it. While none of these items represent anything major, the lack of detail and precision is worrisome for a Dealership. I will see how they respond when I ask for clarification. In the meantime, Where should I go for top notch auto service? Its clearly not Martin Chevrolet.

HARD TO REACH BRENCH It started in a parking lot--one of…read morethose shared ones where different businesses sit next to a bank. Nothing unusual. Just another day. I saw an envelope lying on the ground between the cars. At first, I honestly thought it was trash. Something a bank customer had dropped and didn't care about. I almost ignored it and kept walking. But then something in me--my instinct--kicked in of order. I looked around. So I picked it up, thinking,Who could be this messy person I'll just throw it away later, and put it in my pocket so I can do it right away Then I went diration to the bank and got busy with my own business. And just like that--I completely forgot about the envelope. It wasn't until I was far away, already heading home, that it suddenly hit me. The envelope. And I even asked myself, "Why didn't I just throw it away at the bank?" By the time I got home, curiosity got the better of me. I opened it. Inside, I found a paper, some money, and a smaller envelope with handwritten numbers. I counted $140. But on the paper, it looked like 740 was written down. That's when my thoughts started going somewhere deeper. This might be someone's missing portion of rent money. This person could really need this. It didn't feel like trash anymore. It felt important. So I picked up the phone and called the bank. The first person I spoke to didn't take it seriously. She said something like, "It's your lucky day," almost like I had just found free money. That didn't sit right with me at all. Lucky day? No. That didn't feel right. I called again. The second person told me that someone had already come in asking about lost money. That made me pause. Because at that point, I was already far away from the bank. So now I'm thinking--how does that line up? I called a third time and asked them to contact me if anything came up. But now my mind wouldn't stop. What if they're not telling me the truth? What if someone really needs this and it never gets back to them? What if I just keep it--and it was meant for someone struggling? That didn't sit right with me either. So I made a decision. I got back in my car and drove all the way back to the bank.It wasn't convenient. It took time. It was honestly a pain in the neck after everything I had already done that day. But I walked in--and I handed the envelope over with the question if not someone claims it if I get it back. So I got the answer Someone claims it already. I made sure that's the person on the phone told me the truth...so I was confident to give it to the bank manager assistant. But not without giving me the name good it isn't a high amount but for other it is. No direct banker only call center what are only can talk to the bank. So far so good.

Well it's finally happened.... lost the wallet with EVERYTHING that you can imagine inside of it…read moreyesterday. I mean everything too. First order of ops was to cancel all plastic-like...NOW! That meant both my Navy Fed personal and business cards-among others. So I came into the only branch for miles and miles around with moms in tow. This review is strictly concerning Navy Federal and the Immaculate Reception/ Hail Mary experience I just received in there. Trust me folks when I say I'm no one special, but I sure came out feeling like the son of Jeff Bezos or Bill Gates-with some added melanin quite naturally! So the line to see a teller was practically outside the door. The presence of a Billy Dee Williams (that's a compliment by the way) looking armed security guard kind of smoothed things over, just in the event that hot tempers and hot heads would get too annoyed at what awaited them-a long, long, long line! The line was for a litany of things, ranging from the need to get a new ATM debit card like myself to any number of other issues that the client needed to have taken care of. Luckily enough, I ran across Lauren, who was for lack of a better phrase the ground traffic controller here! When she had a few seconds to breathe, she politely informed me that I could take advantage of an option within the Navy Federal app that would in turn allow her to go and print out a replacement card immediately! In less than 5 minutes I was out the door! Lauren is clearly the CSA or customer service all star of this experience. Thanks Lauren, you are the epitome of class, efficiency, and someone with a heart, and repped the NFCU brand in a top-tier performance!

Lus Maria Rubira Personally excellent customer service "The…read morestaff is so amazing I'm really grateful for the positive experience with excellent service. I got exactly what I wanted. Gardena Branch

Great place to do business! As soon as you walk in, you are warmly welcomed by the security guard,…read morewho is always so helpful. We especially like and appreciate Kimberly. She is knowledgeable, patient and friendly. There is plenty of parking in the shopping center and they are open Monday through Saturday.

Today i had the pleasure of meeting Brian & Nate C. These two individuals showed much…read moreProfessionalism in there top tier customer service both these great people were a Big help in getting my girlfriends 2013 Xf JAGUAR back on the road i appreciate your awesome assistance take great care guys much respect fellas

Absolute joke of an operation. Dropped my car off under warranty and have not received an update in…read more5 days. Likely going to be 2 weeks to get a simple check engine issue resolved. No courtesy car provided either so I am stuck ubering on my own dollar.