from the time i walked in, Hiroshi made me feel like i was being treated with respect and spoke to…read moreme very honestly and straightforward. the service was outstanding and accurate. not like other dealerships that feel like they are trying to sell you additional items, only what the true value of the car and services are. i'm so glad i bought my 2017 RAV4 from here, i highly recommend everyone to check this place out over any other used car lots and especially other dealerships. thank you Hiroshi.

Highly recommend place. I am very happy that I brought my car to Ab Auto Town to fix. I got some…read moreestimates before fix, two main reasons that I chose this place is reasonable price and their fast job done time. Thank you very much for your great customer service.

We recently purchased a 2017 Audi from Hawthorne Motor Express and had a great experience from…read morestart to finish. The customer service was excellent, and everyone was friendly, professional, and easy to work with. As a family-run business, they made us feel comfortable throughout the entire process and never pressured us into making a decision. They took the time to work with our financial needs and helped make the purchase fit our budget. What really stood out was their commitment to customer satisfaction. They repaired a tire that needed attention and even ordered a replacement tow cover for the front bumper after the sale. It's clear they care about their customers and stand behind the vehicles they sell. If you're looking for an honest dealership with great service and a no-pressure atmosphere, I highly recommend Hawthorne Motor Express.

We purchase a vehicle around August 2024. Very friendly staff, a family business who treat their…read morecustomers with respect and are considerate while accommodating. Purchasing the vehicle was an easy process. We offered full cash for the vehicle and asked if the price would be negotiable, there was little to no wiggle room, so we did half cash and half finance. Drove the vehicle home the same day. On Thanksgiving evening (on our way out) the transmission went out while on the freeway. Car was loaded with the entire family, had to get the car towed to the mechanic while Ubering to our destination. We spent a couple thousand dollars in fixing the transmission, and a few hundred bucks on the tow truck along with the uber on Thanksgiving night. We haven't driven the truck for even 1000 miles and already replaced the transmission, which gives this place a 1 star rating. We did not call when the transmission went out, didn't think we'd get any consideration since we were considered owners of the vehicle already. However, we called 1-week after they responded to our google review and until today, we have not received follow up. If a follow up is received, I will post an update. The entire family was friendly and helpful throughout the purchasing process. My conclusion on this experience: I purchased a used vehicle at Hawthorne Motors Express and the transmission went out 3 months after owning it. *we are proud owners of 2 previously owned vehicles, which were purchased from Enterprise Car Sales. I know where I'll be going for my next car.

To help followers we have a variety of options to buy a new or used vehicle being in the right…read moreplace for the deal can make all the difference for over a decade I have had to Privilege to know Pete Chris and south bay staff the new location by the airport in paradise building on top i have more then 10 vehicles purchased each one a rare exception because of the price and effectiveness in the deal if you the daily driver or the rarest collection vehicle buy from South Bay Pre owned where they create the extra extraordinary mile!

Here is another place that if again, I could put zero stars I would. Bad reviews really are like…read morecleaning a toilet. It's not fun but it has to be done. Here we go... I saw this car online, it fit the bill for what I was looking for. I called in to inquire about it. Spoke for several minutes with a man named Peter. Peter stated at the end of the call that he wanted to help me, I just had to come up with x amount of dollars for the down-payment and take care of the insurance and we would be good to go. I told him it was going go take some time to save that amount of money, and it did. In the meantime he texted me on at least 3 different occasions afterward, asking me if I had the money yet. I told him no, not yet. Finally I was able to save the money, and was ready to look at the car and possibly buy it. Pete tells me it's at a storage location in long Beach and that I could go look at it "they wouldn't give me any problem". I go over there, there is no staff to show Me the car. He says to talk to someone named "Mr martin". Instead I get a call/text from someone named Jules. I later learn that Mr Martin and Jules are the same person. I miss the call and Jules martin doesn't call back. We kept trying to get a hold of these guys to see the car but they didn't respond. We left and followed up the next day (saturday). They told me they wouldn't be in that day but to try setting up an appointment for Sunday. At this point I'm mainly speaking to Peter because Jules wasn't responding other than asking for a copy of my id. When texting Peter he says I probably won't get financed (forgetting our conversation a month ago). He also seemed to want me to deal with mr martin to make the deal. Later that night for some reason i got a group text. It was between peter and mr martin but i dont think he realized he had attached my number. In the text he told Mr martin to help me the next day and that I just needed proof of income. Mr martin responds with a derogatory, s.exist text calling me a disgusting bug because of my credit and saying they would drag me by the hair if needs be. (See attached image). Well...im pretty shocked. And disgusted. If this is how these people feel, do not do business with them. Mr martin is a crude individual that will take your money, talk trash and laugh while doing it. It is so sleazy. Makes you want to take a shower. Horrible. This guy really shouldn't have a job after this. Apparently he thinks it's funny to hurt women. It's really disgusting laughing about abuse. Fire that guy.

I sold my car through Land Rover South Bay. My contact was Elijah and he was great. Very…read moreprofessional, responsive and made the transaction a very pleasant experience. Highly recommend.

Elijah was great! Gave me a fair price for my car and the process was quick and easy…read more I will be recommending Land Rover South Bay and especially Elijah, to friends and family.

Just purchased my Jeep Gladiator yesterday and had such a great experience! Sam & Israel were…read morepatient, helpful, and made the process way less stressful than I expected. They answered all of our questions and helped us find exactly what we wanted. Super excited about the new truck -- thank you guys again!

Came in with no appointment to check out a car and Sam had the car ready to checkout. Helped us out…read morea lot with the financing side of things, he handled everything in a timely manner with professional and exceptional service. I plan to return in future endeavors with a vehicle and would recommend anyone seeking a great car buying experience.

Takeda car shop has been reliable and super friendly. We feel like our cars are in great hands with…read morethem and we receive honest and valuable service. Natalie in particular has gone above and beyond to support us and has been super helpful and knowledgeable. The level of customer service plus the reliable service to make sure our cars are in great shape is definitely making customers like us want to continue with them for many years to come.

My my the apple has fallen far from the tree... I took my car in for a minor break job and faulty…read moreAC unit. Although they fixed both, 2 other issues popped up that was clearly things they didn't put back correctly. When I brought it up to them, the dude was standoffish and wouldn't even entertain the idea it could've been his fault. It's not like I was asking for free stuff that was unrelated... his attitude and terrible customer service is dragging the Takeda name down.

We had an outstanding experience working with our salesman Genaro! He helped us lease our new car…read moreand went above and beyond throughout the entire process. He made everything easy, answered all of our questions, and worked hard to get us the best deal possible. What impressed us most was how much effort he put into helping us trade in our old car. He handled every detail professionally and made what could have been a stressful process smooth and hassle-free. Very nice dealership and friendly stuff.

My fiancé and I had an amazing experience at South Bay Toyota! Brandon, Tim, and Marc went above…read moreand beyond to make the entire car-buying process smooth, stress-free, and enjoyable. Brandon's knowledge, professionalism, and patience were truly exceptional. He took the time to answer all of our questions, never made us feel rushed, and worked with us as we explored different options until we found the perfect vehicles for our needs. His expertise and genuine care made all the difference. Tim and Marc were also fantastic throughout the pricing and paperwork process. The entire team was friendly, transparent, and incredibly supportive, making us feel valued every step of the way. Thanks to their outstanding customer service, we drove away with not just one, but two brand-new Toyotas on the same day--a Camry and a Highlander! We couldn't be happier with our experience. If you're looking for a dealership that truly cares about its customers, we highly recommend South Bay Toyota. Be sure to ask for Brandon--you'll be in great hands! Thank you, gentlemen for making this such an exciting and memorable experience!

I unknowingly drove over a screw & it imbedded into my tire & my tire pressure sensor went on, as I…read morewas losing air... I called my Sales Associate, Emily Anderson & she immediately scheduled an appointment for me to bring my car in for a new tire. When I arrived, Nick, my Service Advisor set me up with an Uber to get home, while my tire was being replaced. When I picked my car up later that afternoon, I had a new tire, a clean car, & a full charge. I'm so thankful I added the tire package when I leased my car. It made everything so easy & there wasn't a charge for the tire. Thank you, Emily & Nick for making everything so easy for me during what is usually a stressful situation.

My experience at Mercedes-Benz of South Bay in Torrance was one of the most frustrating vehicle…read morepurchases I've ever attempted. I worked with Karnel Drake to purchase a vehicle. Throughout the process, I was repeatedly told that everything was ready to move forward and that the paperwork had been prepared. Before making the drive, I specifically informed Karnel that my wife's driver's license renewal needed to be addressed and asked whether it would create any issues. I was told not to worry and that everything was fine. Based on those assurances, my wife, our two-year-old son, and I drove to the dealership expecting to complete the purchase. When we arrived, the experience was completely different from what had been represented. We were referred to sales manager Hector Morales, and instead of completing the transaction, we encountered delays, conflicting information, and what felt like the typical back-and-forth dealership tactics. After bringing my family to the dealership and spending our time there, we ultimately left without the vehicle we had been told was ready. I provided documentation showing strong income, so from my perspective, my financial qualifications were not the issue. The way the transaction was handled, however, was disorganized, inconsistent, and a complete waste of our time. What disappointed me most was how my family and I were treated. Based on my interactions with Hector Morales and Karnel Drake, I left feeling disrespected, singled out, and treated differently. Because of that experience, I believe I may have been subjected to discriminatory treatment. I am consulting legal counsel to determine whether what occurred violated my legal rights. I have preserved my emails, text messages, and other documentation relating to this transaction. No family should be told everything is ready, drive to a dealership with a two-year-old child, and then have their time wasted because the dealership was not actually prepared to complete the sale. Based on my experience, I will not return to Mercedes-Benz of South Bay, and I cannot recommend this dealership to others. There are many dealerships that value honesty, preparation, and respect for their customers' time. Unfortunately, this was not my experience here.