I had a great experience, service was quick and kind. I purchased the basic service, they didn't undust or wipe down the dashboard and sides. I thought it was included but they did a great job otherwise. read more

I need accommodation when going through the car wash due to the flashing lights. The employees are always more than willing to spend time figuring out how to turn the lights off for me. At this specific location, they said they didn't know how to but that they'd take my car through for me. The employees at this car wash service always help me like it's nothing, and treat me better than any other place I go where it's an issue. thanks for not making me feel like my existence is a bother. read more

Great help! I ran out of gas and these guys came to my rescue. They went above and beyond to help me fill my tank and get back on the road. The training manager was personable, respectful and helpful. I appreciate it! read more

Time to stop my monthly payment here since this is the 3rd or 4th time they have been closed and not operating during business hours.

I cannot say enough about the manager Darryl's customer service! He may have the best I have seen since moving to the valley almost 2 years ago. I mean, seriously, if he would have a car to sell me, I would probably buy it. I came through the car wash about 3 months ago and the free vacuums weren't working very well (I should say their sucking was sucky- hahaha). Anyways, I complained and with a kind smile and apology, he gave me a ticket to have my next car wash free. Soooo, I finally came back today (3 months later) and got my free car wash. The vacuums were perfect but that's not the point. Darryl noticed me as though this was some small town car wash and then with a big and friendly smile, he handed me an end cap that I had not noticed had fallen off of my bike rack 3 months prior. Mind you, driving through a car wash with a bike rack can be a real pain for the attendants but he was still so nice and he saved it for me all of these months even though it would have been so much easier for him to throw it away. (By the way, I swear that I have tried to get the bike rack off but that's another story). Long story short, thank you Darryl! You have made a dedicated customer out of me- and you have helped renew my faith in patience and kindness! read more

This place sucks. I paid $10 for basically a spray down with water. My tires looked untouched although I paid for the tire cleaning. I went back through and then was told oh that part of the machine is broken but if I wanted to drive through again I could. I said no that isn't going to clean it, can I get a refund. And told her that they probably should put a sign up since people are paying for it and was looked at like I was saying something bizarre. So the lot attendant went to ask her manager for the refund. She came back and said he would rather not do the refund and she said she could hand clean the tires. Which I let her do but stilll... read more

Fast and efficient! I'm glad I decided to come here and get a car wash. Good location too!

Great experience. Very kind staff and left it all spotless. No doubt this will be my go to car wash in Mesa from now on!

When I went into this car wash my car was fine, however when I came out my skid plate was ripped off and dragging on the floor. After waiting 2 hours they were unable to call a tow truck and left me they stranded. I was then contacted and told there was nothing they were willing to do to fix my 475$ skid plate. Also adding on the car wash didn't actually clean my car at all read more

Well, Worst car wash ever. When I came out of the car wash my car still had soap all over. You pay five dollars and they have no towels to dry your car off or wipe down the inside. If you want a towel you need to pay $15... We might as well go to a full service car wash. The attendants were not concerned with assisting their customers to be satisfied. I left there with my car as dirty as when I got there. I do not recommend that any one visits this location. read more

Do not go here!! I went thru a few weeks ago and as I was going thru I heard a loud grinding noise and when I pulled out to the vacuums I noticed my rim had been bent terribly and there was a big yellow mark on my tire and rim . I went over to the only person working there and I told him what had happened and showed him the damage. He said no way that was from them and kept refusing. I asked him if the bumpers were yellow and he said no. I asked to go look and low and behold, the tracks that you go down are yellow. He said no no no those only touch your tires if you get armor all and you didn't select that option. Bull!!! I called the next day and had to leave a message for the owner. Of course I never got a call back. They severely damaged my rim but can't take ownership for their faulty equipment. Go elsewhere!! read more

Raceway Express Car Wash - Dented rim and obvious yellow mark on tire - Car Wash Near Me - Mesa, Arizona

I have been going to this car wash for the few months that I have been in AZ and I've always had a good experience. Never went to another car wash..... Until now. Some rude, unprofessional, bitter old man who refers to himself as Jimmy, gave me the worst experience I have ever had at a business. I paid for my car wash and I believed at the time that I was overcharged, so I tried to let him know. He said that he wasn't the one who overcharged me. I stated that I knew that. He then tried to walk away. I asked him who I needed to speak to about it, he again stated that he was not the one who overcharged me. I said never mind and proceeded to roll my window back up. He mumbled that I needed to relax, so of course I rolled my window back down to ask what he said. While rolling his eyes, he shuts the whole car wash down, while there is a car in mid wash. I told him never mind once again (because I know the person in the wash is freaking out). He stands there and looks at me for a while before turning the wash back on. Who does these things??? Throwing a tantrum on a customer??? I guess he was having a bad day or acting foolish because the manager (who I asked for) was on vacay. Idk. All I know is that I will not be returning as long as idiots like him are employed there. read more

$5 in & out. If your the person who's looking for every little spot to be washed away from your vehicle you might wanna get your ride detailed, that means take it elsewhere. This place is a self serve location. washes cars pretty good too so when I need a little clean between detailing this is a good spot. They have a whole role of vacuums on the side of the building (For those do it your selfers) and you can really get your whip looking so fresh and so clean. read more

Raceway Express Car Wash - Entrance into the clean machine - Car Wash Near Me - Mesa, Arizona

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For $5 I got a standard wash and FREE vacuum access. They even handed me a wet cloth to use on the interior and inside Windows. I was VERY happy with this place. There are vacuum hoses on each side of car and even a little air-spray gun to use on the interior. On the way out I saw a free floor mat cleaner. I'll have to check that out next time. After I posted this, I read posts all about horrible employees. I didn't encounter any of them. ----------- Update- I've been to this car wash about 6 times now. I love it! I always feel at home. I now just do the $3 wash and once in a while they'll give me a cloth if the guy in front of me declines it. read more

I got the $4.99 car wash the first time, it was okay. This time I decided to go a little better and get the manager's special for $9.99. There are still bug guts on my car. I went to the attendant to address it, sure some of it is from gravel hitting my car on the freeway, but arguing with me about it not being able to be cleaned and putting fingerprints all over my car's hood just makes it dirtier and loses business. Instead of arguing further and getting more fingerprints all over my car, I'll just find another car wash to take my business to. read more

Hands down the worst car wash I have ever been to. We can all agree that car washes all suck in general because they never truly clean your car, they give them a spit shine. This car wash is missing half their air hoses and vacuums. My truck is still dirty. Pretty sure I have new scratches on my truck that weren't there before but can't really tell because my truck is still dirty. Couldn't even bring myself to finish vacuuming my truck. Disgusted. read more

Raceway Express Car Wash - Just one part of the many parts that are still dirty. - Car Wash Near Me - Mesa, Arizona

The employee who was working to assist cars with payment or redeem vouchers was not helpful in any way shape or form. I signed up for a free carwash using the texting promo and when I went to redeem it, the employee had 0 knowledge on how to redeem the free Ultimate Grand Champion Car Wash and or any knowledge of how to redeem it when THEIR system was having an issue. The employee then helped me to leave the car wash lane since I was NOT going to get my promised free carwash with the RACE15 promo. When backing out the employee failed to tell me while backing out that my car was going to hit one of their metal signs leading to massive damage to my car. WORST service and failure to adhere to their own promotions mixed with incompetent attendants. read more

Well, this used to be my favorite spot until Raceway took over. I've tried to go twice and it was closed for maintenance on two separate occasions. You no longer get an air freshener or microfiber towel like you used to either. Unless you pay for the most expensive wash. Going to Cobblestone Auto Spa from now on since you get all the amenities regardless of the wash you buy. read more

It's convenient but that's about it. 5 times I've paid cash for the $9.99 wash and didn't get my penny back. Which I know it's just a penny but when I mention it to the guys they always roll their eyes. One younger blonde kid had such an attitude and said very sarcastically, "Oh let me go get your penny and I'll go close that lane so this won't happen to anyone else." Like mentioned in previous post the car wash doesn't really do a good job of getting the car clean and the rude staff doesn't help. I now drive miles out of my way just to go to a better car wash. read more

I have been too many car washes throughout the valley in last 15 years. Most treat you like you're just the number. Not this location. I was there earlier today. The Staff was friendly especially the Big bearded Guy, who I later found out was the new manager. He genuinely cared for me and my Mercedes. Great wash coming back as I just bought a monthly pass. read more

I got the 9.99 car wash which is the best one you can get and my car is not too clean which it wasn't like it was too dirty to begin with and there was a guy standing inside the car wash to make sure everything was working properly I'm assuming we'll to say the least the tire shine didn't work either worst car wash I have ever paid for. I do not recommend this place to anyone. Waste of mo ey! And they don't even answer the phone when you call! read more

I originally visited this car wash back in April and went to just buy a one time wash. When i looked at my receipt it looked like i had paid for a monthly membership for the car in front of me. I showed the attendant my receipt and was told "don't worry about it, the machine probably just spit out the receipt too late." Well as you can guess it didn't. I hadn't noticed until July that i was being charged every month by this car wash. I emailed in to try to get some assistance to get my money back since i had been paying for this while not receiving a single car wash. It took a week for the manger (Aurelio) of that location to respond only after i had to email him again to remind him that i had a problem! He told me to give him a call which i did and i explained my issue. He agreed with me because he could see the membership was under a different name and associated to a completely different car. I was told that he canceled the membership and i would be refunded in full. Well a month later i noticed i got charged again. So i looked into it more and he had never even refunded me. So i emailed him again explaining that it was still going on but only to never be responded to. Multiple times i have tried to reach out to him and he won't respond. Finally last week i had a chance to stop by the car wash again and spoke with Darrell. He explained that he was only allowed to refund a customer 3 months back but he understood that i needed more than that because this was a different situation. This wasn't just a customer who forgot to cancel their membership and now they're seeing if they can get something back. So he took my phone number and said that he was going to try to get a hold of his boss and they would give me a call. Surprise surprise i was never called back. Now here i am today back at the car wash and this time i got manager Ben. I explained my sob story (again) and he came back out to the car with a receipt saying that he refunded me $50. "Okay i just need you to sign here saying you were refunded." No no no. You guys owe me over $100. "Well i talked to the other guys and they said they explained that we can only refund you this much." Noooo, i was originally told 3 months ago i would be refunded in full at THAT time. And now i can barely get refunded up until then. RIDICULOUS. I told him this wasn't going to cut it and he gave a few car wash coupons and sent me on my way saying he couldn't do anything else. Oh yes these coupons for sure make up for all of this. NOT. I've tried calling Aurelio and emailing once again but not feeling hopefully that he'll respond back. Worst customer service i have ever received from managers of a business!!! read more

Worst car wash ever... employees dont care at all. Told me "too bad... go buy a more expensive wash." No manager on duty. no phone number on receipt read more

They now have brand new vacuums & compressed air spray, at the same reasonable price of $4.99 per basic wash! You get wet wipe cloth at the beginning of wash for interior cleaning. This is my go to car wash :) read more

My windows look worse after $8 wash. They sprayed for bugs without spraying off before entering wash. Bug removal solution was smeared on my windshield leaving them smudged. read more

Prices have increased since my last time review in 2012. This is still my go-to car wash when I don't want to get out of the car and need my car cleaned fast. I'll be heading over there today for a wash and to vacuum. I'm a repeat costumer. Some of the poor reviews on this place are unfortunate. Sometimes I think a proper perspective is necessary: it's a fast, drive-thru car wash. Not a hand wash or detail, folks. You get what you pay for. If you want a better wash, pay $40-$150 for a hand wash or detail. To pay under $15 bucks at Fast Clean Car Wash, for a fast clean car wash, I've been satisfied. read more

I just signed up for my monthly service for 14.99 because they had a special for $0.01 when you sign up . Well that's what the attended told me after I just purchased a manager special for $10. So I figured why not, only one cent for the first month. Turns out the next day they charged my bank account 3x. One charge for $10 for the manager special wash $0.01 for monthly service. And lastly a $14.99 charge which I'm assuming is affiliated with the monthly service. If a company is having a special for .1cent for the first month why in the world would they charge me $14.99 if it's SUPPOSE to be 1cent special. They are liers and will say anything to get your card information. I've tried calling to speak to a supervisor or manager but the phone just rings and rings no one ever picks up. Horrible service and are deceiving. Don't fall for there tricks. A $6 car wash turned out to be $25 STAY AWAY!!!! read more

Was really cheap and got a free air freshener and dashboard wipes. It was also super fast and cleaned my car perfectly.

I love this little car wash! It's quick. It gets my car clean and the dryer at the end isn't set to F5 tornado level. I see the other 1 star reviews, but so far my experience has been stellar (and I'm quite picky about my car washes) read more

Wash was OK. I just wanted a wash on the rental I was driving, felt like I was being sold a car not a car wash. I must've said five times it's a rental, I just want a wash, no tire dressing no interior vacuuming or cleaning just wash the outside, very pushy on the packages. Five bucks for a straight wash than the prices go up and up quick. Be prepared to say no allot. read more

I've tried many other automated car washes and, in my opinion, this is definitely one of the better ones. If I want a quick, inexpensive, and decent automated wash I use this place. I also like that they have free vacuums and they never have a very long wait. read more

It was about 6:50 and I was pulling into get my car washed. The guy working literally pulled the cone out right in front of my car to block me and walked away. Then another time I was cleaning my car at the vacuums about 6:55 and the guy working just pulled the cones and turned off the vacuums. It would have only taken me about 2 more minutes to finish my car. He never even said anything to me to tell me. He just turned it off and never came back out. Extremely rude. read more

Horrible experience- okay wash. The gentleman who took my card for payment was extremely nice. Had a great work ethic. I don't know his name he was heavier weight with darker skin and hair. I had no issue until I drove up to the wash area and a younger skinny white blonde guy just stood there and stared at me, I slowly drove forward and he put his hand up for me to stop so I did.. waiting for his next direction, he then looked extremely frustrated and started rolling his eyes telling me to back up, I was sort of confused but I did what he said and I backed up. He then told me to pull forward, which I did but apparently that wasn't right either? He shook his head and was saying stuff about me to the guy next to him, I roll down my window and asked what was going on... he ignored me and continued talking to the guy saying "I don't know if she is suitable to drive through here." I said excuse me? He said you clearly don't know how to drive your own vehicle properly you can't even pull in correctly. WOW what? I don't know how to drive my own vehicle? I'm sorry but it seems someone doesn't know how to do their own job! He then told me to make sure my tire is lined up with the track, which I thought I was doing from the directions HE gave me? He never once directed me to turn a certain way- etc. He finally proceeds to say turn your tires left and come forward, which I did and he was extremely rude about it. I went through the wash and didn't even stay to use the vacuums. HORRIBLE customer service from that young blonde kid- will NOT return! Be nice to people and communicate if there is an issue with the way I pulled in? Don't get frustrated and be rude? Super offended that a young kid was telling me I may not be suitable to go through. read more

this place is ok....my car still had dirt stains on the outside. the vaccuums and the air gun/ shooter do not even work....that's what i needed the most. it's too much $$$ for a car wash here and it's not worth it read more

Best car wash in town! It's quick, easy to use and my car shines by the times leave. The equipment is always in good working order and the prices are reasonable. I drive several miles out of my way to visit this location. read more

It makes me so sad to have to write a bad review for this place. My husband bought their unlimited wash package for 14.99 a month. The manager is awesome and the car wash does a really good job. Why the bad review? The second month, our membership was renewed without our permission, not the best business practice but we let it slide. Then the wash, which is supposed to be open until 7, started closing at anywhere from 615 to 645. That is the time we were able to use the service. This happened at least twice a week. Then anytime there was a cloud in the sky, they would close down the wash. So basically we could not wash our car, but they could keep our money! The following month we cancelled the payment on our charge card and now go to another car wash that stays open, sometimes past closing if there is a need! read more

I have been going to this car wash for over two years! I have never had a bad experience. The employees and the management are highly responsible! People that may have said bad things about this company as I have read their complaints, are probably the stupidest people in the State! You pay for a car wash, the employee in my case, checks the back of my truck because other's cannot read the signs stating "Please remove any items from the back of your truck prior to wash". Others complain about yellow tires, Give me a break! This woman probably goes to any and all car washes and complains about each one. She probably wants a new tire, money or just to complain about nothing. Two years, I have seen it all! People turn their wheel and go off the track, people putting their car in reverse and trying to get more than they deserve. People paying $5.00 and wanting their crappy bent up car to come out brand new at the end. It's so funny how people can't read English, They can't understand neutral, they can't keep their foot off the break and so on and so on! I wouldn't go anywhere else to get my car washed. I will always get my car washed from "Fast Clean Carwash", and I will still see these idiotic people complain for things that had nothing to do with the company. It's sad that people are morons! Nevertheless, people will still blame other's for their own stupidity! I rate this Co. 5 out of 5 stars because, it's a four minute carwash, it cleans my truck and they have free vacuums. I understand why there are so many camera's in the tunnel, stupid people like Alex and others want things they do not deserve and these people cannot read or understand basic information! Great job guys at Fast and Clean, there will always be those who want hand-outs and unfortunately you can't fix stupid!!! read more

I have never written an online review before, but I was so upset by my experience at this car wash, I wanted to help spread the word. This is honestly the worst experience I have ever had at any business ever! I'm new to the area, so the "free vacuum" sign is what drew me in. The vacuums worked really well, but the attendant was the biggest jerk! As I was pulling my car into the wash, I smiled at him, but he just looked pissed. I brushed that off because we all have bad days. However, even though I was following his hand gestures and the sign, he was screaming at me to keep pulling in and then he was screaming at me to get my foot off the brake. I was honestly so shocked and a little frightened, since he got right up to my window while he was shouting at me, I'm not even sure what my feet were doing. I LOVE car washes, and I've been to plenty of them without screwing up before, so I'm not sure what this guy's deal was. Needless to say, I won't be returning to this place again. It would be worth it to pay for vacuums if that means better customer service. read more

I use this car wash quite frequently. The only reason I use this car wash is because its the closest one to me. If there were other options I would go there. That being said, the reason that I am writing this review is to give credit where credit is due. I went there on Sunday 8/14/2016 after camping that Saturday. The inside of my vehicle was very dusty. When I pulled around to the entrance after paying I asked the gentleman by the name of Joseph that was standing there for an extra wet paper towel. Mind you these paper towels are just soaked in WATER. He flat out said No and said it was against company policy. I was upset and told him that after this wash I would go elsewhere and rolled up my window. He of course tried his best to maintain a professional attitude. I went through the wash and drove to the vacuums. As I was vacuuming Joseph came up to me and handed me an extra wet towel and said that normally he wasn't supposed to do that. I was impressed that he did his best to retain a customer. Good job Joseph! I told him thank you and went about my vacuuming. I will say that there was an older gentleman that did walk out while I was doing my thing and he never said Hi or asked how my day was or anything. I do feel that they could be more customer oriented. I have had a previous experience there where the customer service was just horrible. As far as the wash I got the basic 4.99 wash and it did a good enough job for me. read more

Went to get a quick car wash before picking up visiting family from the airport and their wash damaged my car! Going through, it ripped off the entire wiper arm and cover (not just the wiper blade) from my rear window. The guy working the wash stopped it to find it in the wash, had me fill out an "Incident Report" and told me I'd hear from someone in a few days. After not hearing from anyone in a couple weeks, I went back and was given the name and number of someone to take care of it, as the manager doesn't call people back because they don't want to pay to repair the damages that happen in their wash. Called the guy and he works out of his house! I have a nice car, and wasn't comfortable going to some random guys house, and having to sit around, by myself, while he fixed my car, let alone if I had to take my daughter. No license, bonding, insurance, etc. to protect me if he messed up my car fixing it!! Very sketchy!! I basically have to pay myself to fix it, or go through a whole process that will involve small claims court to get reimbursed for fixing it. I will NEVER go back, and will be telling everyone I know to avoid going there. I feel bad for people who had more expensive damages to their vehicles!!! read more