FALSE ADVERTISING and POOR SERVICE continue to be an issue at the JCPenney in Davenport, FL…read more As a personal shopper working with multiple clients at a time, it's extremely frustrating to spend time selecting styles, colors, and sizes, only to find at checkout that the posted pricing is incorrect. This has happened repeatedly, which is why I've reduced how often I shop here. Just yesterday, I saw a sign advertising $9.99 and "buy one, get one." Because of past issues, I took a photo of the sign before going to the register. As expected, the shirts did not ring up as advertised. When I showed the photo, I was told the sign did not mean buy one, get one free, but rather buy one and get something from another department. However, when I asked what item was included from another department, I was told there was nothing. and that the "white sign" did not say buy one get one (see photo included). What's most concerning is that instead of taking responsibility for incorrect signage, the explanation shifted to blaming customers -- suggesting that shoppers sometimes change the signs, which I found hard to believe given the way the sign was positioned and displayed. It would require insider knowledge to flip it the way it was shown to me. That response feels dismissive and avoids accountability for what appears to be ongoing internal issues. Consistently incorrect signage, combined with defensive or dismissive responses when customers raise legitimate concerns, feels disrespectful of shoppers' time and patronage to the store. Sadly, I'm not the only one that encounters these problems as you can see from other reviewers. Clear pricing and professional customer service should be standard expectations.

FAMILY SHOPPING ADVENTURE!!!…read more We always find everything we need at JCP!!! They have a version of everything you need. Great prices and sales. We love shopping here!!! AS ALWAYS TRY IT FOR YOURSELF!!!

Melinda was busy stocking and doing regular employe stuff. But she made it clear that she was HAPPY…read moreto assist us. That's customer service you don't see much anymore. We found a great pair of navy boots on sale. Love them!! Thanks, Melinda!

This was my first time ever in a boot store of this size, and I have to say--the best customer…read moreservice I've ever experienced, especially coming from a hospitality background, came from Brent. Honestly, if Brent hadn't been there to guide me through the process of buying my first pair of boots, I'm 100% sure I would've walked out empty-handed. He made the entire experience easy, informative, and comfortable. I will say the overall energy in the store wasn't as welcoming as Brent himself, but what mattered most was the exceptional service he provided. I'm grateful for his help and glad I walked out with my first pair of boots.

Excellent sales staff. Building is easy to access and…read moreparking is ample. The selection of clothing brands is extremely limited. I needed a black suit quickly and decided to try Men's Warehouse, usually I head to the mall. My laziness was again my own worst enemy. $500 for a cheap suit, +$200 for the tailoring fees. I should have walked right there. But once again it was a need. I picked up the suit and the tailoring was pathetic. Obvious stitches, creases everywhere, lengths were wrong. I should have just left it on the counter, but at that point you've already paid. This place is probably fine if you're looking to rent a suit or tuxedo, but if it's going to be part of your wardrobe, skip it.

Came in to get an idea of what we wanted for our wedding and was helped quickly, but getting helped…read moretook longer than expected. It felt the worker was first pushing towards getting a custom suit, even when we were asking to try on a color just to see what it would look like on it took so long to get us to a fitting room because so many sidetracks happened. Make sure you give yourself ample time if you're not sure what you're looking for. We'll come back to make our final purchase soon, but hopefully our next visit will be quicker than the last.

I've been shopping at Andy Thornal since 1996 (when I was in high school)! The items they carry are…read moretop notch. I love the fact that they carry a lot of items made in the USA. Bills Khakis, Leatherman Belts, Surefire flashlights! Wigwam socks, Filson, and a full line of Orvis items. They've recently started carrying Southern Tide and that's a huge plus for me. If you don't already know, Southern Tide makes the best polo shirt on the market. The best part about this store is the service. They know what they're along about here. They also go out of their way to carry cool stuff you've never heard of before. The store reminds me of what the original Abercrombie & Fitch Outfitter stores were like. High class, rugged, well made stuff...with the staff to help. I live in St Pete and certainly don't mind the drive over to vist this store a few times a year. Please, if you're in the area and are an white collar outdoorsman stop in...you'll be glad you did.

Service was excellent!!! I walked into this ol' place and they are an outfitter with great fishing…read moregear, lots of fly fishing fly tying materials. And what do ya know, I walked out with a pair of Oki flip flops I have been trying to replace for the last year or more. Awesome spot to check out

I was a little bit nervous to take my shoes here at first, but the service was phenomenal and my…read moreshoes look literally amazing. I am so impressed because when I first gave them my shoes, my shoelaces were not even white at that point and now my shoes look like I just bought them. 10/10 I will be back again

Wen were planning to attend a big event in Los Angeles and needed a couple pairs of sneakers…read morecleaned. It was very last minute and didnt think I would be able to find someone but Cesar and Martin came through. I was on a time crunch and Martin made sure I got back the sneakers in time for my boss to get on a 6am flight. He did a great job and the sneakers looked great! We dont live full time in this area but will definitely be using their services from now on. Thanks guys!!

They have a beautiful selection of ball gowns that are perfect for prom or formal evenings. The…read morecost of their dresses tend to vary from 60 to $150. However, the quality is stunning. They do have two clearance racks closer to the fitting rooms, so if you're looking for something a little more cost effective, I would definitely recommend checking those out. The aisles are kind of tight but there's a lot of stuff in them so give yourself some time to look around. They have similar stuff in store that they have online so if you need to, take a quick peek online before heading in that way you know what you're looking for. The service is friendly. I usually get greeted upon entering and this particular day. I saw a mesh dress in the window and the rep was able to help me find it and even found my size for me. I ended up trying it on and it was a perfect fit. Can't wait for spooky season to come back so I can wear it.

THE WORST ATTENTION IN THIS STORE THE MANAGER IS SUEER RUDE LITERALLY YELLED AT ME, they didn't…read morewant to change a dress that I had bought 2 days ago and she had her invoice her label an 80 dollar dress, just because she didn't feel like it apart she is super rude, racist, 0 customer service and apart from that you pay for a very expensive dress that I neither stay nor wore and she simply tells me that I lose my money and that's it

This is the only sports store in my neighborhood and they always have exactly what I need. The…read morestaff here is great as well.

Good place easy to get firearms sometimes the employees don't have much gun knowledge but overall…read morenice place to come get all your gear nice friendly staff

This store usually has an alright selection of clothing. However, I usually find what I'm looking…read morefor online rather than in store. The employees that work here are very friendly though. The store is also always pretty clean.

Never had such terrible customer service. The manager is so nasty. Doesn't talk to the customers…read more They don't even try to help you.